2012 FORD EDGE Complaints
View complaints related to 2012 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,070 complaints submitted for the 2012 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 FORD EDGE- CHINO, CA
DOOR AJAR AT DRIVER'S SIDE "ON" INTERMITTENTLY, EITHER PARKED OR DRIVING UNTIL IT REMAINED "ON" ALL THE TIME EVEN AFTER SHIFTING TO PARK, OPENING AND CLOSING THE DOOR, TURNING THE ENGINE ON AND OFF. WARNING SHOWED NEED TO SHIFT TO PARK. HAZARDOUS WHEN DRIVING, ESPECIALLY ON THE FREEWAY. FORD MAINTENANCE REPAIRED/CLEANED LATCH ON 4/2015 AND CHARGED $269.90. SAME PROBLEM REAPPEARED ON 12/2015. FORD MAINTENANCE REPLACED/REPAIR FAULTY DOOR LATCH ON 1/2016 AND CHARGED $317.
Source: NHTSA WEB SITE -
2012 FORD EDGE- HOLLAND, MI
2012 FORD EDGE BEGAN HAVING A "DOOR AJAR" ERROR. WHEN THIS HAPPENS, YOU ARE UNABLE TO LOCK THE DOORS WITH THE KEYPAD. NOT BEING ABLE TO LOCK THE VEHICLE IS A MAJOR ISSUE. THIS PROBLEM IS CAUSED BY THE FAILURE OF A MICRO SWITCH ASSEMBLED IN THE LATCH MECHANISM. WHEN THIS SWITCH FAILS, THE SIGNAL TO TELL THE CAR THE DOOR IS CLOSED IS NOT SENT.
Source: NHTSA WEB SITE -
2012 FORD EDGE- PEWAUKEE, WI
THE DRIVERS DOOR CLOSING SENSOR DOES NOT OPERATE PROPERLY. WITHOUT THE DOOR BEING CLOSED THE LIGHTS STAY ON AND MANY OTHER ELECTRONICS DO NOT WORK PROPERLY IF THE DOOR IS REGISTERED AS OPEN. THIS INCLUDES DRAINING THE BATTERY BECAUSE I CAN'T GET THE LIGHTS SHUT OFF WHEN I AM NOT DRIVING THE CAR. IN FEB 2015, I WAS TOLD THAT IT NEEDED TO BE CLEANED, SO THE DEALER CHARGED ME $250 TO TEAR APART THE DOOR TO CLEAN THE SENSOR. JUST 10 MONTHS LATER IT STARTED TO HAPPEN AGAIN.
Source: NHTSA WEB SITE -
2012 FORD EDGE- CHINA GROVE, NC
BRAKE BOOSTER FAILED WITH NO PRIOR WARNING. SITTING AT STOP LIGHT, BRAKE PEDAL WENT TO THE FLOOR AND CAR LUNDGED FORWARD INTO INTERSECTION. LUCKILY WE WERE NOT HIT. CONTACTED FORD DEALER AND THEY INFORMED ME IT IS "VERY" COMMON FAILURE AND IT WAS COVERED UNDER EXTENDED WARRANTY NEGOTIATED BY FORD TO PREVENT A RECALL? I SEE FORD WHO WON THAT NEGOTIATION.. IT IS NICE THAT THIS WON'T COST ME ANY MONEY BUT IT HAS OR WILL SURELY COST SOMEONE THEIR LIFE(S). UNBELIEVABLE THAT THE DEALER, NHTSA AND FORD KNOW ABOUT THIS PROBLEM AND NO NOTICE IS SENT TO TENS OF THOUSANDS OF FAMILIES DRIVING KIDS AROUND IN DEATH TRAPS? IF THAT IS THE BEST YOU CAN NEGOTIATE AT NHTSA, GIVEN A CHOICE I'D RATHER HAVE BEEN NOTIFIED OF THE ISSUE RATHER THAN HAVE FORD PAY FOR THE REPAIR. AT LEAST FAMILIES COULD MAKE THE WISE DECISION NOT TO DRIVE THE CAR. WHY DO WE HAVE GOVERNMENT AGENCIES IF THIS IS ALLOWED? I SEE HUNDREDS OF COMPLAINTS ALL OVER THE WEB AND NO RECALL??? NO NOTICE?? HOW MANY OTHER TIMEBOMBS HAVE BEEN SUCESSFULLY NEGOTIATED TO REMAIN ON OUR ROADS PUTTING FAMILIES AT RISK BY MANUFACTURERS?
Source: NHTSA WEB SITE -
2012 FORD EDGE- MIDDLETOWN, DE
EVEN THOUGH THE DRIVER'S SIDE DOOR IS PROPERLY CLOSED, THE DOOR AJAR INDICATOR LIGHT WILL ALL OF A SUDDEN COME ON AND THEN THE INTERIOR LIGHTS WILL ALSO COME ONE WHICH IS VERY HAZARDOUS IF YOU ARE DRIVING AT NIGHT. ALSO WHEN THIS HAPPENS YOU CANNOT LOCK THE DOORS WHICH MAKES IT NOT SAFE FOR CHILDREN OR ADULTS WITH DISABILITIES WHOM MAY BE A PASSENGER IN THE CAR AS WELL. SOMETIMES YOU HAVE TO SLAM THE DOOR ABOUT 15 TIMES BEFORE IT STOPS OR IT MIGHT NOT STOP AT ALL.
Source: NHTSA WEB SITE -
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2012 FORD EDGE- VINELAND, NJ
BRAKES FAILED TO ENGAGE, PEDAL WAS HARD, PEDAL HAD TO BE PUMPED TO GET BRAKES TO ENGAGE, DEALER VISITED DEC 23 2015, DIAGNOSIS POWER BREAK BOOSTER FAILURE, CALLED DEC 28 2015 TO RETURN FOR SERVICE, DEALER CLAIMED CAR FINE TO DRIVE AND LEFT DEALERSHIP WITH CAR ON THE 23RD?
Source: NHTSA WEB SITE -
2012 FORD EDGE- VINELAND, NJ
BRAKES FAIL TO ENGAGE, BRAKE PEDAL IS HARD, NEED TO PUMP PEDAL SEVERAL TIMES TO GET THE BRAKES TO ENGAGE, DEALER CHECKED PROBLEM ON DEC 23 2015, DIAGNOSIS POWER BRAKE BOOSTER FAILING, DEALER CLAIMS CAR IS FINE TO DRIVE, WILL CALL WHEN PART IS IN TO SCHEDULE SERVICE, CALLED ON DEC 28 2015 TO SCHEDULE SERVICE
Source: NHTSA WEB SITE -
2012 FORD EDGE- WICHITA, KS
2012 FORD EDGE WITH 51,000 MILES. DRIVER DOOR AJAR WARNING KEEPS COMING ON WHEN DOOR IS NOT AJAR BOTH WHEN VEHICLE IS MOVING OR NOT MOVING. I CAN OPEN AND CLOSE THE DOOR SEVERAL TIMES AND SOMETIMES IT WILL GO OFF SOMETIMES IT WON'T. IT WILL EVEN COME ON 20-40 MINUTES AFTER I'VE BEEN DRIVING AT TIMES WHEN DOOR HAS NOT BEEN REOPENED AND CLOSED. IT EVEN CAME ON AFTER THE PASSENGER DOOR WAS OPENED AND CLOSED, DRIVER DOOR AJAR NOT PASSENGER DOOR AJAR. WHENEVER I STOP,THE SHIFT TO PARK WARNING ALSO COMES ON WANTING ME TO SHUT MY DOOR SO I HAVE TWO WARNINGS BEEPING AT ME. INTERIOR LIGHTS WILL NOT GO OFF UNTIL I START MOVING FORWARD SO I CAN'T SEE BEHIND ME BACKING OUT OF DRIVEWAYS AND STALLS AT NIGHT WHICH IS SCARY. I HAVE GOTTEN TO WHERE I JUST IGNORE THE WARNINGS AS MANY PEOPLE DO WITH THEIR CHECK ENGINE AND SEATBELT WARNINGS KNOWING MY DOOR IS CLOSED. BUT WHAT IF ONE DAY IT ACTUALLY ISN'T CLOSED AND MY DOOR DOES COME OPEN WHILE DRIVING CAUSING AN ACCIDENT AND INJURY? I DID PURCHASE THE PART AT A COST OF $210.37 AS FORD REFUSES TO PAY TO HAVE THIS FIXED SAYING IT IS NOT A RECALL OR SAFETY ISSUE. THE WARNING LIGHTS ARE SAFETY FEATURES BUT THIS IS NOT A SAFETY ISSUE?
Source: NHTSA WEB SITE -
2012 FORD EDGE- WASHINGTON, PA
TYPICAL "DOOR IS AJAR" ERROR MESSAGE. UPON CLOSING THE DOOR, THE ERROR MESSAGE "DOOR IS AJAR" POPS UP AND THE DOME LIGHTS STAY ON WITH THE CHIMES RINGING. I ALSO HAVE A PROBLEM WITH THE ERROR MESSAGE "SHIFT TO PARK". I BELIEVE THESE COULD BE RELATED. FORD DEALER REPLACED THE SWITCH ASSEMBLY BUT THIS DIDN'T SOLVE MY PROBLEM. THIS NEEDS RECALLED AS THOUSANDS ARE EXPERIENCING THIS SAFTEY ISSUE WITH THIS VEHICLE!
Source: NHTSA WEB SITE -
2012 FORD EDGE- SAN JOSE, CA
DOOR AJAR SENSOR AT 38K IS FAILING. LIGHTS WILL NOT GO OFF, CAN NOT LOCK CAR ONCE OUT OF IT AND INSIDE LIGHTS STAY ON. ALSO HAVING PROBLEM WITH ALARM RANDOMLY GOING OFF.
Source: NHTSA WEB SITE