2012 FORD EDGE Complaints

View complaints related to 2012 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,070 complaints submitted for the 2012 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 FORD EDGE
    - MUSKEGON, MI

    TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE DOOR LATCH FAILED AND THE DOOR AJAR WARNING INDICATOR SOUNDED. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO CLOSE THE DOOR; HOWEVER, THE FAILURE PERSISTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE DOOR LATCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD EDGE
    - FLUSHING, MI

    BRAKES DID NOT INITIALLY RESPOND WHEN BACKING UP. BRAKE PEDAL WAS HARD AND TOOK TREMENDOUS FORCE TO EVEN BEGIN TO SLOW VEHICLE. SAME OCCURRENCE WHEN MOVING FORWARD AT SLOW SPEED. AT FASTER SPEED, BRAKES WERE VERY GRABBY AND INCONSISTENT. IMMEDIATELY CONCERNED FOR SAFETY AND TOOK TO FORD DEALERSHIP. SERVICE TECH. KNEW IMMEDIATELY WHAT ISSUE WAS JUST BY DESCRIPTION OF SYMPTOMS. INFORMED ME CAR UNSAFE TO DRIVE AND THAT REPAIR WOULD BE COVERED BY FORD CUSTOMER SATISFACTION PROGRAM 13N02 TO REPLACE BRAKE BOOSTER. THIS SEEMS LIKE A RECALL SITUATION AS EVIDENCED BY MANY OTHER ACCOUNTS OF THIS BRAKE FAILURE BY ME AND MANY OTHERS. I WAS JUST FORTUNATE IT DIDN'T OCCUR ON HIGHWAY THE DAY BEFORE.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - COLUMBUS, GA

    RECEIVING "DRIVER DOOR AJAR" WARNING WHILE DRIVING, EVEN THOUGH THE DOOR IS SECURE. AT ONE POINT I WOULD LOCK THE DOORS AND AS I DROVE THE WARNING WOULD SOUND AND THE LOCKS WOULD POP OPEN. THE DOOR LATCH WAS REPLACED ONCE BEFORE IN 2012 BY THE DEALER WHILE STILL UNDER WARRANTY. NOW THE DEALER WANTS TO CHARGE ME SEVERAL HUNDRED DOLLARS TO REPLACE IT AGAIN.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - MOUNT MORRIS, MI

    THE DOOR AJAR SENSOR IS NOT RESPONDING: (JUST LIKE THE OTHER FORD CUSTOMERS RESPONDING) THIS IS A PROBLEM WHEN YOU HAVE SMALL CHILDREN. SAFETY ISSUE THAT THERE DOOR IS UNLOCKED AS WELL. THIS KEEPS INTERIOR LIGHTS ON, DISTRACTING AT NIGHT, WHICH COULD CAUSE GLARE. I CANT PARK MY LEAVE ANYTHING IN MY CAR WHEN GOING ANYWHERE BECAUSE CARE IS UNABLE TO LOCK. AND THE VEHICLE THIS CAR HAS 30000 MILES ON IT. I LIVE IN AREAS WHERE THERE IS CARJACKINGS FEELING VERY UNSAFE IN MY 2012 FORD EDGE WITH 30000 MILES ON IT. THIS IS SO REDICULIOUS THAT FORD & NHTSA IS LOOKING INTO THIS WITH ALL THE FORD VEHICLES COMPLAINING ABOUT THIS. THIS IS A SAFETY ISSUE IN MORE WAYS THAN ONE> GET STRANDED BECAUSE DOOR AJAR CAUSES BATTERY TO RUN DOWN.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - MOUNT MORRIS, MI

    TL* THE CONTACT OWNS A 2012 FORD EDGE. WHEN STARTING THE VEHICLE, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE INTERIOR LIGHTS FAILED TO DEACTIVATE. THE CONTACT MENTIONED THAT THE FAILURE CAUSED THE BATTERY TO FAIL. IN ADDITION, CHILDREN SEATED IN THE REAR SEATS WERE ABLE TO OPEN THE DOORS WHEN CHILD LOCK WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD EDGE
    - OLATHE, KS

    DRIVER DOOR AJAR SENSOR MALFUNCTION. YOU MUST CLOSE DOOR MULTIPLE TIMES BEFORE THE DOOR AJAR ALARM GOES OFF. SOMETIMES YOU CAN'T MAKE IT GO OFF AND THE DOME LIGHTS STAY ON, ALARM DINGS. WHEN PARKING CAR AND GETTING OUT, YOU CAN'T LOCK DOORS, DOME LIGHT STAYS ON. VERY FRUSTRATING. FORD DEALER SAYS THIS IS A COMMON ISSUE. CAR OUT OF WARRANTY. VERY EXPENSIVE TO HAVE FIXED.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - MOUNT MORRIS, MI

    THIS HAS BEEN AN ONGOING ISSUE IT STARTED OUT EVERY NOW AND THEN. NOW ITS CONSTANT THIS MORNING RAN MY BATTERY DOWN CAUSING CRAZY THINGS TO GO ON WITH ELECTRICAL. THE DOME LIGHT STAYS ON SO AT NIGHT DRIVING IS BOTHERSOME, AND THE DOOR LOCKS WILL NOT WORK.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - MORTON, IL

    THE DOOR AJAR SENSOR IS MALFUNCTIONING. WHEN THE DOOR IS CLOSED THE SENSOR IS ON AND I AM UNABLE TO LOCK THE VEHICLE. IF I PARK THE CAR THE DOME LIGHT WILL STAY ON AND RUN THE BATTERY DOWN UNLESS I CLOSE THE DOOR MULTIPLE TIMES OVER AND OVER AGAIN.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - WOOSTER, OH

    DRIVER DOOR REMAINS AJAR NO MATTER WHAT WE DO. INTERIOR LIGHTS STAY ON. SAFETY CONCERN BECAUSE ONE NEVER KNOWS IF DOOR IS REALLY CLOSED PROPERLY OR NOT! INTERIOR LIGHTS CAN DRAIN BATTERY. DEALER REPAIRED ABOUT 15 MONTHS AGO. SAME PROBLEM RETURNED. VERY EXPENSIVE.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - LA PUENTE, CA

    UNABLE TO LOCK DOORS FROM WITHIN CABIN DUE TO DOOR AJAR SENSOR. CHILD EASILY OPENS DOOR WHILE DRIVING. HAD A STRANGER OPEN MY DOOR AND GOT IN PASSENGER SEAT THINKING IT WAS HIS MOTHERS CAR, THAN GOODNESS HE DID NOT HAVE A GUN. LACK OF SAFETY AND SECURITY FUNCTION.

    Source: NHTSA WEB SITE