2011 FORD EDGE Complaints
View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD EDGE- BUENA PARK, CA
THE DOME LIGHT COMES ON WHILE VEHICLE IS ON MOVEMENT AND CREATES A NIGHT DRIVING HAZARD. THE DOORS WILL NOT LOCK WHICH IS A MAJOR SAFETY ISSUE. THE FALSE DOOR AJAR SIGNAL PREVENTS THE DRIVER FROM RECOGNIZING A REAL DOOR AJAR SITUATION.
Source: NHTSA WEB SITE -
2011 FORD EDGE- PRESCOTT VALLEY, AZ
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE FRONT DRIVER SIDE DOOR WARNING INDICATOR REMAINED ILLUMINATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V516000 (LATCHES/LOCKS/LINKAGES). ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND A LOUD SOUND WAS HEARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD EDGE- ASHEVILLE, NC
DOOR AJAR WARNING LIGHT DOES NOT GO OFF WHEN ALL DOORS ARE CLOSED...THE INTERIOR DOME LIGHTS REMAIN ON AND DOES NOT TURN OFF UNTIL VEHICLE IS IN DRIVE AND HAS MOVED MORE THAN ABOUT 250 FEET. IT IS EXTREMELY DANGEROUS AT NIGHT TIME ESPECIALLY WHEN A LIT DOME LIGHT MAKES IT VERY DIFFICULT TO SEE OUT OF THE VEHICLE. THIS WEEKEND THE BATTERY DIED AS A DIRECT CAUSE OF THIS ISSUE! FORD JUST ISSUED A RECALL FOR 1.5 MILLION DEFECTIVE VEHICLES AND THIS YEAR NEEDS TO BE ADDED ASAP. I REFUSE TO PAY FOR SOMETHING OUT OF POCKET THAT THE MANUFACTURE SHOULD BE HELD RESPONSIBLE FOR...PLEASE HELP!
Source: NHTSA WEB SITE -
2011 FORD EDGE- MAPLE VALLEY, WA
DRIVE SIDE DRIVER DOOR AJAR SENSOR SWITCH FAILS. INTERIOR LIGHTS STAY ON AND DOOR LOCKS WILL NOT STAY LOCKED WHEN THE CAR IS IN MOTION. DOOR AJAR LIGHT STAYS ON AT ALL TIMES IF THE KEY IS IN THE IGNITION.
Source: NHTSA WEB SITE -
2011 FORD EDGE- BILOXI, MS
DOOR AJAR ALERT STAYS ON WHEN DOOR IS CLOSED WHICH KEEPS YOU FROM BEING ABLE TO LOCK YOUR DOORS WHILE IN THE VEHICLE. INTERIOR LIGHT STAYS ON, WHICH ILLUMINATES YOU AND THE COCKPIT. WITH ALERT IN THE ON POSITION, YOU ARE NOT ALERTED TO OTHER DOORS WHICH MAY BE AJAR. FAULTY LATCH.
Source: NHTSA WEB SITE -
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2011 FORD EDGE- LONDON, KY
2011 FORD EDGE LOST ALL POWER FROM THE THROTTLE WHILE TRAVELING ON THE INTERSTATE. PULLED OVER TO THE SIDE OF THE ROAD, HAD A YELLOW WRENCH LIGHT, NO THROTTLE RESPONSE AND ROUGH RUNNING ENGINE. SHUT THE VEHICLE OFF WAITED ABOUT 2 MINUTES AND RESTARTED EVERYTHING WAS RUNNING FINE. DROVE THE EDGE ABOUT 10 MILES ON THE INTERSTATE TO MY EXIT, AFTER COMING TO A STOP AND READY TO ACCELERATE ONTO THE HIGHWAY I HIT THE GAS AND GOT OUT INTO THE INTERSECTION AND THE YELLOW WRENCH LIGHT ILLUMINATED AGAIN AND LOST ALL POWER LEAVING ME STRANDED IN THE MIDDLE OF THE INTERSECTION WITH TRAFFIC COMING BOTH WAYS. AFTER TRAFFIC STOPPED AND I WAS ABLE TO SLOWLY MOVE TO THE SHOULDER I SHUT THE CAR DOWN AGAIN AND CALLED A FRIEND TO COME HELP ME. AFTER SITTING FOR 10-20 MINUTES, MY FRIEND SHOWED UP AND THE EDGE RESTARTS AND WAS ABLE TO DRIVE HOME. THANKFUL MY PARENTS WEREN'T DRIVING OR CHILDREN WEREN'T IN THE CAR AND NO ACCIDENT WAS CAUSED. AFTER DOING SOME RESEARCH I'VE COME TO THE CONCLUSION THAT THE THROTTLE BODY IS TO BLAME AND ALL THE SYMPTOMS ARE THE SAME. APPARENTLY THIS IS A COMMON PROBLEM ON THE EDGE, MUSTANG, FLEX, EXPLORER AND LINCOLN MKX. VERY DISAPPOINTED AND DANGEROUS! GREAT VEHICLE BUT POOR QUALITY OF ELECTRONIC PARTS I HOPE AND PRAY THIS NEVER HAPPENS TO SOMEONE WHO PANICS WHILE ON THE INTERSTATE. VEHICLE WILL NOT BE DROVE UNTIL THIS ISSUE IS FIXED. DATE OF INCIDENT OCTOBER 9TH, 2015 APPROXIMATELY 7:45 AND 8:00-8:15. MILEAGE APPROXIMATELY 105,XXX.
Source: NHTSA WEB SITE -
2011 FORD EDGE- TORNADO, WV
THE DOOR ADJAR LIGHT STAYS ON CONSTANTLY HAS BEEN CONSTANT PROBLEM SINCE WE BOUGHT CAR IN 2012. FIRST TIME WAS UNDER WARRANTY AND LOCAL DEALERSHIP SAIID THEY FIXED IT. HOWEVER WITHIN WEEKS OF WARRANTY EXPIRING THE SAME PROBLEM ON SAME DOOR HAPPENED AND HAS BEEN CONSTANT SINCE THEN.
Source: NHTSA WEB SITE -
2011 FORD EDGE- SHAWNEE, KS
THE DOOR LATCH MECHANISM ON MY DRIVER'S SIDE DOOR SLOWLY BEGAN FAILING. AT ROUGHLY 35K MILES, THE "DOOR AJAR" WARNING WOULD APPEAR ON MY VEHICLE DISPLAY. I WOULD RECLOSE THE DOOR AND THE WARNING WOULD GO AWAY. IT RANDOMLY CONTINUED TO HAPPEN AND RESOLVE ITSELF WHILE STATIONARY OR WHILE RUNNING, UNTIL ABOUT 95K MILES ( 8 MO AGO). THERE WERE ELECTRONIC SPRAYS YOU COULD SPRAY INTO THE LATCH MECHANISM THAT WOULD MAKE THE WARNING GO AWAY FOR A LIMITED AMOUNT OF TIME. EVENTUALLY THE ENTIRE ELECTRICAL MECHANISM FAILED. I COULD NOT LOCK MY DOORS WITH THE IGNITION ON AND EVENTUALLY JUST LEARNED TO 'APPROVE/OK' THE WARNING EVERY TIME THE IGNITION WAS ON. UNFORTUNATELY THERE WERE SEVERAL TIMES WHEN I WAS ACTUALLY DRIVING WITH AN SEMI-LATCHED/OPEN DOOR. I DIDN'T KNOW BECAUSE I 'OK'D THE 'DOOR AJAR' WARNING LIKE NORMAL. THE ONLY WAY I WOULD KNOW SOMETHING WAS DIFFEENT, WOULD BE WHEN I DROVE AT A HIGH ENOUGH RATE OF SPEED TO NOTICE THE INCREASED ROAD NOISE FROM MY SIDE OF THE VEHICLE. IT IS ALSO MY UNDERSTANDING THAT NEWER VEHICLES AUTOMATICALLY LOCK ONCE UNDER WAY TO DISENGAGE THE DOOR OPENING MECHANISM IN CASE OF AN ACCIDENT THAT MIGHT OPEN THE DOOR- CLEARLY THIS IS NOT POSSIBLE WITH THE FAILED DOOR LATCH. THE ONLY WORK AROUND THAT I HAVE DISCOVERED IS TO REMOVE A FUSE WHICH REMOVES THE INTERIOR LIGHTING AND PREVENTS THE BATTERY FROM DRAINING. I STILL HAVE TO 'OK" THE 'DOOR AJAR' WARNING THOUGH. AS FOR LOCKING THE VEHICLE FOR SAFETY IN AN ACCIDENT, IF YOU LOCK THE VEHICLE FIRST THEN TURN ON THE IGNITION THE VEHICLE REMAINS LOCKED. THIS WORKAROUND IS RARELY GOING TO HAPPEN IN THE REAL WORLD. THERE WAS A 'CLEANING' PROCEDURE THAT SEVERAL DEALERS OFFERED FOR AROUND $200, BUT IT WAS NOT GUARANTEED AND THE $400 REPLACEMENT MIGHT STILL HAVE TO OCCUR WITH A LATCH THAT STILL OFTEN FAILED (PER INTERNET FORUMS). MY REPAIR IS SCHEDULED FOR 10/8/16.
Source: NHTSA WEB SITE -
2011 FORD EDGE- COLORADO SPRINGS, CO
PASSANGER DOOR LATCH FAILS, DOOR COMES OPEN. INTERIOR LIGHTS WILL NOT TURN OFF AND LOCKS WILL NOT LOCK BECAUSE OF FAILING DOOR LATCH
Source: NHTSA WEB SITE -
2011 FORD EDGE- RICHMOND, VA
THE DOME LIGHTS COME ON WHEN I GET IN MY CAR (OR SOMETIMES WHEN IT'S JUST SITTING IN THE GARAGE) AND THEY STAY ON BECAUSE IT SAYS THAT A DOOR IS AJAR BUT IT'S NOT. INITIALLY I HAD 2 DOORS REPLACED PER ADVICE OF MY FORD DEALER BUT IT DIDN'T LAST LONG BEFORE THE LIGHTS WERE ON AND THE MESSAGE CAME BACK. AT NIGHT IT IS ESPECIALLY UNSAFE BECAUSE OF THE GLARE. THE LIGHT EVENTUALLY FADES AS I PICK UP SPEED, BUT UNTIL THEN IT IS DANGEROUS AT NIGHT. I HAVE ALSO HAD TO REPLACE AND RECHARGE MY BATTERY AND I KNOW IT'S BECAUSE WHEN I GET OUT OF THE CAR, THE LIGHT STAYS ON FOR A COUPLE OF MINUTES BEFORE IT GOES OFF AND SOMETIMES I COME OUT AND SEE THAT THE LIGHT IS ON IN THE CAR FOR NO REASON. AS A RESULT OF THE CAR THINKING THE DOORS ARE OPEN, I CANNOT LOCK THE DOORS, THEY JUST POP BACK UP. VERY UNSAFE FOR A WOMAN DRIVING AT NIGHT, ESPECIALLY. I HAVE PUT UP WITH THIS FOR 5 YEARS AND DIDN'T REALIZE I COULD REPORT IT HERE. I DEFINITELY ASKED THE DEALER TO REPORT IT. IT HAPPENED WITHIN THE FIRST YEAR I GOT IT, BECAUSE BOTH DOORS WERE UNDER WARRANTLY AND AFTER THAT, I REFUSED TO REPLACE DOORS.
Source: NHTSA WEB SITE