2011 FORD EDGE Complaints

View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 FORD EDGE
    - CHARLESTOWN, IN

    DRIVERS SIDE DOOR AJAR LIGHT STAYS ON WHEN DOOR IS SHUT. IS A SAFETY CONCERN BECAUSE DOORS WON'T LOCK AND DOME LIGHT STAYS ON. PROBLEM IS INTERMITTENT AND IS WORSE IN COLD WEATHER. DEALERSHIP COMPLIED WITH A SERVICE LETTER BUT THE PROBLEM CAME BACK WITHIN MONTHS. DEALERSHIP SEEMS TO BE DRAGGING THEIR FEET.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - SEWELL, NJ

    DOOR AJAR LIGHT IS CONSTANTLY ON. SOMETIMES TURNS OFF. ALARM GOES OFF RANDOMLY BECAUSE OF THIS, DOORS DO NOT LOCK WHILE CAR IS MOVING, DOME LIGHTS STAY ON

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - ANNISTON, AL

    INSIDE LIGHTS STAY ON AFTER DOOR CLOSED, DOOR AJAR LIGHT STAYS ON ON DASH. DOOR LOCKS WANT LOCK OR UNLOCK AT TIMES.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - PEARL, MS

    DOOR AJAR LIGHTS STAYING ON AND WILL NOT GO OFF WHEN DOOR IS CLOSED! THEY GO ON AND OFF WHILE DRIVING DOWN THE ROAD. CAN'T LOCK THE DOORS, ALARM WILL NOT SET, INTERIOR LIGHTS STAY ON AND RUN BATTERY DOWN CONSTANTLY.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - ANTIOCH, TN

    DRIVER'S DOOR ALWAYS INDICATES IT IS AJAR, EVEN WHEN CLOSED. THIS PREVENTS INTERIOR LIGHTS FROM GOING OUT UNTIL VEHICLE REACHES SPEED. THIS MAKES IT DIFFICULT TO SEE AT NIGHT. THERE IS NO MANUAL WAY TO TURN THE LIGHTS OFF. I WAS FORCED TO BACK INTO THE ROAD BLIND ONE NIGHT - WITH A TRAILER - BECAUSE I COULD NOT SEE OUT OF THE CAR. IT ALSO WILL NOT LET YOU LOCK THE DOORS WHILE DRIVING AND DRAINS THE BATTERY WHEN YOU TURN THE VEHICLE OFF. I HAD THIS REPAIRED AT MY EXPENSE AT A FORD DEALERSHIP BUT THE PROBLEM RETURNED 4 MONTHS LATER.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - STOCKTON, CA

    DRIVER DOOR AJAR STAYED ON....INTERIOR LIGHTS STAYED ON....DOORS WOULD NOT STAY LOCKED....HIGH BEAMS WOULD NOT TURN OFF. COULD NOT DRIVE MY VEHICLE AT NIGHT. ALL SAFETY CONCERNS. I JUST PAID FORD MOTOR COMPANY FOR NEW SWITCH ASSEMBLY AND DOOR LATCH ASSEMBLY AND LABOR. TOTAL COST WAS 833.19 FOR PARTS AND LABOR. WHEN I TOOK MY CAR IN I MENTIONED TO THE DEALER THAT I HAD SEEN NUMEROUS COMPLAINTS ONLINE WITH THE SAME ISSUE. THEY DIDN'T CARE AT ALL. I HAD NO CHOICE BUT TO PAY TO REPAIR.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - OAK HILL, WV

    TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND FAILED TO TURN OFF. AS A RESULT, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS NOT ABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000. UPDATED 01/06/2017*CT *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD EDGE
    - INDIANAPOLIS, IN

    I AM UNABLE TO LOCK MY DOORS, WHEN I PRESS THE DOOR LOCK, IT AUTOMATICALLY UNLOCKS THEM, (THIS WILL OCCUR WHILE SATIONARY OR MOVING) DOME AND OUTDOOR MIRROR LIGHTS STAY ON WHILE PARKED IN GARAGE OR OFFICE LOT. DASH INDICATOR DOOR AJAR IS CONSTANT. LEFT VEHICLE AT AIRPORT PARKING LOT DURING A 10 DAY VACATION TO RETURN TO A DEAD BATTERY, ON SITE SECURITY / VEHICLE ASSISTANCE TEAM SAYS THEY SAW DOME LIGHT ON DURING ROUTINE SECURITY ROUNDS...MY WIFE WILL NOT RIDE IN THE VEHICLE DUE TO OBVIOUS SECURITY RISK. THIS IS SO FRUSTRATING, WHEN I ASK THE DEALER TO ADDRESS THIS I WAS TOLD IT WOULD COST $400 DOLLARS !!! WE OPTED TO BUY AMERICAN DURING OUR COUNTRIES ECONOMIC TROUBLES, WE HAVE A 2010 FORD FUSION AND A 2011 FORD EDGE. THIS HAS BEEN A DISAPPOINTING EXPERIENCE...

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - NAPLES, FL

    THE 'DOOR AJAR' LIGHT ON THE INSTRUMENT CLUSTER STAYS ILLUMINATED EVEN WHEN ALL DOORS ARE PROPERLY LATCHED. THIS MALFUNCTION DISABLES THE AUTOMATIC LOCKING FEATURE WHEN THE VEHICLE IS PUT IN THE DRIVE POSITION. IT ALSO CAUSES THE INTERIOR LIGHTS TO STAY ON AND HAS CAUSED MY BATTERY TO BE DRAINED SEVERAL TIMES TO WHERE I HAD TO HAVE THE VEHICLE JUMP STARTED. I HAD TO DISCONNECT THE INTERIOR LIGHTS WHICH POSES A SAFETY CONCERN FOR ME IN DARK PARKING LOTS ETC.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - WEST ORANGE, NJ

    A WARNING COMES UP ON THE INSTRUMENT PANEL THAT THE "DRIVER DOOR IS AJAR." I WILL CLOSE IT AGAIN AND MOST TIMES IT STILL SAYS IT IS AJAR. ONCE I BEGIN DRIVING THE DOORS WILL NOT LOCK, NOR WILL THEY ALLOW ME TO LOCK THEM, THEY IMMEDIATELY UNLOCK AGAIN. ALSO THE INTERIOR LIGHTING WILL STAY ON WHEN THE CAR IS NOT BEING DRIVEN AND IS STATIONARY.

    Source: NHTSA WEB SITE