2011 FORD EDGE Complaints

THE DOOR AJAR ERROR APPEARS ON THE DASH, EVEN WHEN THE DOOR IS FULLY CLOSED. THE ALARM CANNOT BE PROPERLY ACTIVATED BECAUSE OF THIS. THE DOOR WAS NOT HIT IN AN ACCIDENT, IT JUST DEVELOPED ONE DAY INTERMITTENTLY AND IS NOW CONSTANT. I AM HAVING TO REPLACE THE DOOR LATCH TO RESOLVE THE ISSUE.

THE DOOR AGAR WARNING AND DOME LIGHTS STAY ON AND I AM NOT SURE THE DOOR IS SHUT. THE WARNING INDICATOR AND DOME LIGHT STAY ON MAKING IT DIFFICULT AT NIGHT TO DRIVE SAFELY

VEHICLE LEFT REAR DOOR INDICATOR WAS 'DOOR AJAR" . DOOR LOCKS WOULD NOR LOCK DOOR AND DOME LIGHT WOULD NOT GO OUT - THIS DEPLETED THE BATTERY. LEFT REAR DOOR LATCH REPLACED UNDER EXTENDED WARRANTY WITH $100.00 DEDUCTIBLE. BATTERY WAS ONLY 2 YEARS OLD AND BATTERY WAS REPLACED UNDER BATTERY WARRANTY. ALL WORK DONE AT FORD DEALER.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE PARKING AND CABIN LIGHTS REMAINED ILLUMINATED INDEFINITELY. AS A RESULT, THE BATTERY DIED. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE THE FAILURE WAS REMEDIED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

THE DRIVERS DOOR DOOR AJAR LIGHT STAYS WAS STAYING ON AT ALL TIMES WITH THE DOOR SHUT. HAD TO REPLACE THE DOOR LATCH ASSEMBLY TO MAKE THE ISSUE GO AWAY. POTENTIALLY A SERIOUS SAFETY ISSUE IF THE DOOR LATCH IS MALFUNCTIONING.

WHILE DRIVING 70 MPH ON THE FREEWAY THE ENGINE SUDDENLY COMPLETELY LOST POWER WITH NO WARNING WHAT SO EVER. LUCKILY WE WERE ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD. THIS ISSUE COULD HAVE ENDED VERY BADLY IF THERE WAS MORE TRAFFIC AT THE TIME IT HAPPENED. AFTER SEARING THE FORMUMS MANY OTHER EDGE OWNERS HAVE REPORTED THIS SAME ISSUE. THE THROTTLE BODY APPEARS TO BE THE FAULTY PART THAT CAUSES THE ISSUE.

THE 'DOOR AJAR' WARNING LIGHT ON MY 2011 EDGE PERIODICALLY COMES ON AND STAYS ON. THE WARNING INDICATES THAT VARIOUS DOORS ARE OPEN. SOMETIMES IT'S THE DRIVER DOOR; OTHER TIMES IT'S THE LEFT PASSENGER DOOR OR THE BACK GATE. EACH TIME THE DOORS WERE CLOSED PROPERLY, HOWEVER THE SENSOR THINKS THAT THE DOORS ARE OPEN. THIS MALFUNCTION CAUSES THE INTERIOR DOME LIGHTS AND THE EXTERIOR LIGHTS ON THE SIDE MIRRORS TO REMAIN ON, WHICH DRAINS THE BATTERY. ORIGINALLY, I THOUGHT THIS ISSUE WAS A PROBLEM SPECIFIC TO MY VEHICLE. HOWEVER, IN AN ATTEMPT TO UNDERSTAND THE PROBLEM, I CONDUCTED AN INTERNET SEARCH AND DISCOVERED THAT THE 'DOOR AJAR' WARNING IS A COMMON AND WELL KNOWN PROBLEM WITH FORD PRODUCTS INCLUDING THE EDGE. THIS PROBLEM IS NOT A RESULT OF USE OR WEAR AND TEAR OF THE VEHICLE; IT CLEARLY IS A MECHANICAL /ENGINEERING FLAW WITH THE VEHICLE. I FEEL THAT THIS SITUATION IS A SAFETY ISSUES AND SHOULD BE CORRECTED BY FORD MOTOR COMPANY. ON SEPTEMBER 19, 2016, I SENT AN EMAIL TO THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER (CRC), EXPLAINING THE PROBLEM AND SEEKING HELP. I WAS ASSIGNED A CASE NUMBER (CAS-10612005-P1F4G7) AND WAS TOLD TO CONTACT A LOCAL DEALER TO DIAGNOSIS THE PROBLEM. ON SEPTEMBER 27, 2016, A SERVICE DEPARTMENT REPRESENTATIVE FROM BEAU TOWNSEND FORD INFORMED ME THAT THE PROBLEM WAS WITH THE DOOR LATCH AND THE COST TO REPAIR IS APPROXIMATELY $385.00 PER LATCH. HE ALSO INFORMED ME THAT FORD MOTOR COMPANY WOULD NOT PAY FOR THE REPAIR.NEXT, I CALLED THE CRC TO APPEAL THE DECISION.I WAS TOLD THAT THE PROBLEM WAS NOT A RECALL ITEM AND THAT FORD WOULD NOT REPAIR THE VEHICLE. I WAS ALSO TOLD THAT I HAD NO FURTHER RECOURSE REGARDING THIS ISSUE.

THE DOORS ALWAYS SHOW AJAR. THE DEALER HAS WORKED ON OUR CAR AT LEAST 3 TIMES NOW IT'S OUT OF WARRANTY AND THEY WANT TO CHARGE US TO FIX IT. THE IS A SAFETY HAZARD AND IT RUINS THE BATTERY. MY DAUGHTER DRIVES THIS CAR AND THE LIGHT WON'T GO OFF UNTIL YOU GET MOVING DOWN THE ROAD.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE POWER TRAIN FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,500. THE VIN WAS NOT AVAILABLE.

DOOR AJAR LIGHTS REMAINS ON. DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS NOT OPENED, ALARM SOUNDS MULTIPLE TIMES PER DAY.