2012 FORD EDGE Complaints

View complaints related to 2012 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,070 complaints submitted for the 2012 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 FORD EDGE
    - BEVERLY, MA

    IT STARTED IN MAY 2015 WHEN YOU CLOSE THE DRIVER DOOR, THE SCREEN WILL ALWAYS DISPLAY "DRIVER DOOR AJAR" AND SHOWING THE CAR ICON SHOWING THE DRIVER DOOR OPEN, AND ALL DOORS WOULD NOT LOCK WHETHER AT FULL STOP OR WHEN MOVING. THE DASHBOARD SCREEN WILL DISPLAY ALSO "SHIFT TO PARK" INTERCHANGEABLY WITH "DRIVER DOOR AJAR" WHEN THE VEHICLE IS RUNNING. THE INTERIOR LIGHTS WILL KEEP ON FOR ABOUT 30 MINS WHEN IN MOTION AND WHEN THE CAR ENGINE IS ALREADY OFF.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - INDIANAPOLIS, IN

    TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN THE DOOR WAS CLOSED. THE CONTACT MENTIONED THAT DUE TO THE FAILURE THE DOOR WAS UNABLE TO BE LOCKED FROM THE INSIDE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD EDGE
    - KEARENY, NE

    THE DRIVER DOOR AJAR SENSOR LIGHT IS FAULTY. THE SENSOR LIGHT WILL NOT GO OFF AND THEREFOR THE DOORS DO NOT LOCK AND THE DOME LIGHT DOES NOT GO OFF. TOOK MY CAR TO THE DEALERSHIP AND AS SOON AS I TOLD HIM THE PROBLEM HE TOLD ME WHAT KIND OF CAR I WAS DRIVING. THIS TELLS ME THAT I'M NOT THE ONLY ONE WITH THIS PROBLEM. I FEEL AS THOUGH THERE SHOULD BE A RECALL AS THERE IS SOME DANGER THAT THE DOORS DO NOT LOCK.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - CLERMONT, FL

    DOOR AJAR AND LATCH ISSUE *DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSE *INTERIOR LIGHTS STAYS ON *INABILITY TO LOCK DOORS WHILE IN VEHICLE *FAULTY LATCH THESE SAFETY ISSUES ARE ALL ONE ISSUE THESE ARE SAFETY ISSUES AND ARE ALL ONE ISSUE. THE DOME LIGHTS STAYS ON AND CREATES A NIGHT DRIVING HAZARD. THE DOME LIGHTS STAYS ON AND CREATES A SAFETY HAZARD WHEN SITTING IN A PUBLIC AREA AT NIGHT. THE FALSE DOOR AJAR SIGNAL PREVENTS THE DRIVER FROM RECOGNIZING A REAL DOOR AJAR SITUATION VERY DANGEROUS. THE DOORS WILL NOT LOCK WHICH IS A MAJOR SAFETY ISSUE. THE WARNING LIGHTS OF PARKING COMES UP

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - EL CAJON, CA

    KNOWN PROBLEM WITH FORD EDGE BASED ON NUMEROUS COMPLAINTS. DRIVER SIDE DOOR AJAR SENSOR GOES OFF CRIPPLING DOOR LOCK MECHANISM. NOT ONLY DO LIGHTS STAY ON DRAINING BATTERY BUT UNABLE TO LOCK DOOR PRESENTS SAFETY PROBLEM. FORD HAS A TSB FOR ELECTRICAL CLEANING BUT THAT IS NOT EFFECTIVE OVER TIME. PROBLEMS REPEATS ITSELF WITH ONLY KNOWN FIX TO BE DOOR LATCH REPLACEMENT.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - BELLEFONTE, PA

    WHENEVER I ENTRY THE VEHICLE AND ATTEMPT TO CLOSE THE DRIVERS DOOR, THE DOOR AJAR WARNING LIGHT COMES ON. IF I DON'T CONTINUE TO CLOSE THE DOOR (AT LEAST 4 TIMES) THE DOME LIGHT STAYS ON. THE CAR TELLS ME TO PUT THE CAR IN PARK. WHEN I LOCK IT WITH THE REMOTE, IT WILL BEEP TWICE INSTEAD OF ONCE, A WARNING THAT THE CAR IS NOT SECURE. I CAN NO LONGER LOCK OR UNLOCK THE DRIVERS SIDE BY USING MY HAND IF THE KEY IS ON MY PERSON. I CAN DO THAT FROM THE PASSENGER SIDE. MY ALARM GOES OFF AS MY CAR IS SITTING IN MY DRIVE WAY. I HAD THE CAR DIAGNOSED AT THE LOCAL FORD DEALER. IT IS A FAULTY DRIVER DOOR SWITCH. SPEAKING WITH FORD DIRECTLY AND THE DEALER, I AM TOLD THAT THIS IS NOT COVERED BECAUSE MY CAR IS NO LONGER UNDER WARRANTY. THIS IS OCCURRING BECAUSE THE SWITCH IS FAULTY. WHEN RESEARCHING THIS PROBLEM, IT APPEARS TO BE AN ONGOING PROBLEM AND A SAFETY ISSUE. I PURCHASED THIS EXPENSIVE FORD NEW AND HAVE ALWAYS HAD IT SERVICED AT THE DEALERS. I DON'T UNDERSTAND WHY FORD DOES NOT SEE THIS AS A PROBLEM AND ACTIVE A RECALL. THANK YOU.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - WILLIAMSVILLE, NY

    DOOR SENSOR DOES NOT ALLOW DOOR TO LOCK. DASH INDICATES DOOR IS NOT CLOSED AND TELLS YOU TO PUT VEHICAL IN PARK. PROBLEM CONTINUES TO COME BACK. DEALER HAS HAD IT 5 TIMES. THEY WILL NOT REPLACE SENSOR.... JUST CLEAN IT. THIS IS SAFETY ISSUE.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - OAK PARK, IL

    AS IS COMMON WITH THE FORD EDGE, THE DOOR AJAR ISSUE APPEARED ON MY CAR ABOUT A MONTH AGO. THE DASHBOARD INDICATES THE DRIVER DOOR IS OPEN EVEN WHEN CLOSED. THIS IS A BIG HEADACHE AS THE ALARM GOES OFF EVERY TIME YOUR FOOT COMES OFF THE BREAK AFTER A STOP. THE KEYLESS DOOR LOCKS ALSO DO NOT FUNCTION WITH AN "OPEN" DOOR. BEYOND THE HEADACHE, YOU HAVE THE SAFETY ISSUES. IF THE CAR THINKS THE DOOR IS OPEN, THE AUTOMATIC DOOR LOCKS WILL NOT ENGAGE. ADDITIONALLY, IN THE EVENINGS THE DOME LIGHT WILL REMAIN ON BECAUSE IT THINKS YOU ARE IN THE CAR WITH THE DOOR OPEN. THIS COULD EASILY LEAVE YOU STRANDED WITH A DEAD BATTERY. I ENDED UP TAKING IT INTO A FORD DEALERSHIP AND WAS CHARGED $560 TO REPLACE THE LATCH.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - EAGLEVILLE, TN

    I WAS DRIVING HOME FROM WORK AND THE DRIVER INFORMATION CENTER DISPLAYED "DRIVER DOOR AJAR" WHEN THE DOOR WAS DEFINATLY SHUT AND LOCKED. AFTER A FEW MINUTES THIS ALARM WENT AWAY AND IT RETURNED A FEW DAYS LATER ON MY WAY TO THE STORE. THE FREQUENCY OF THIS PROBLEM HAS BEEN INCREASING AND NOW MY CAR ALARM SOUNDS OFF SEEMINGLY AT WILL, MID-DAY OR MIDNIGHT BECAUSE THE COMPUTER THINKS SOMEONE OPENED THE DOOR WITHOUT THE KEY. LAST NIGHT IT WAS GOING OFF AT 4AM. I AM CONCERNED THAT INTERELATED SAFETY EQUIPMENT MIGHT NOT FUNCTION BECAUSE THE COMPUTER THINKS THE DOOR IS OPEN. THIS PROBLEM ALSO PREVENTS THE AUTO-LOCK FUNCTION FROM WORKING, SO SOMEONE COULD OPEN MY DOOR AT A REDLIGHT OR IN TRAFFIC. THE REPAIR BILL FOR THIS PROBLEM IS JUST OVER FIVE HUNDRED DOLLARS. THIS IS CLEARLY AN EXAMPLE OF INFERIOR PARTS COSTING THE DEFENSELESS CONSUMER MONEY AND FORD MOTOR CO. REPEAT CUSTOMERS. IF YOU DO AN ONLINE SEARCH, YOU WILL SEE THAT THIS IS A COMMON PROBLEM.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - DEBARY, FL

    WHEN DRIVING MY EDGE THROUGH THE MOUNTAINS OF UPSTATE NEW YORK, I WENT TO SLOW DOWN GOING DOWN A MOUNTAINOUS ROAD. THE BRAKE PEDAL GOT VERY HARD TO PUSH, AND THE VEHICLE DID NOT WANT TO SLOW DOWN PROPERLY. ALSO NOTICED A HISSING NOISE WHEN THE BRAKE PEDAL WAS APPLIED. CHECKED THE BRAKE FLUID AT THE FIRST AVAILABLE EXIT AND NOTICED THE MASTER CYLINDER WAS 1/2 EMPTY. PURCHASED NEW FLUID AND INSTALLED THE NEEDED AMOUNT IN THE MASTER CYLINDER. THE REMAINDER OF THE 1400 MILE TRIP THE MASTER CYLINDER DID NOT SHOW ANY LOSS OF FLUID, BUT THE BRAKES ARE STILL NOT FUNCTIONING PROPERLY. GOT HOME AND BROUGHT THE VEHICLE TO THE LOCAL LINCOLN/ FORD DEALERSHIP, AS I PURCHASED THIS VEHICLE NEW. THEY REPLACED THE BRAKE POWER BOOSTER UNDER THE EXTENDED BRAKE WARRANTY, AND SAID THE VEHICLE WAS READY TO GO. I TEST DROVE THE VEHICLE AND FOUND THE BRAKES STILL NOT PROPERLY FUNCTIONING. STILL VERY LOW BRAKE PEDAL, AND SOFT ALSO WHILE STOPPED AT LIGHT THE PEDAL GOES TO THE FLOOR AREA. AND THEY TEST DROVE THE CAR THEY SAID. IMMEDIATELY WENT BACK TO DEALER AND LEFT THE VEHICLE. THEY SAID THEY WILL ASK FORD IF THEY WILL APPROVE THE BRAKE MASTER CYLINDER FOR REPLACEMENT. VEHICLE IS AT THE DEALER AS OF TODAY AUGUST 4, 2015. VEHICLE NOT SAFE TO DRIVE, COLLISION IS A VERY HIGH RISK WITH THE VEHICLE AS IT NOW IS. LEFT THE VEHICLE AT THE DEALER AS STATED BEFORE AND WILL NOT PICKUP THE VEHICLE UNTIL PROPERLY REPAIRED A SECOND TIME. LOOSING FAITH IN FORD AT THIS TIME, WHAT OTHER ISSUES WILL OCCUR IN THE FUTURE?

    Source: NHTSA WEB SITE