2011 FORD EDGE Complaints
View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD EDGE- WOODLAWN, IL
DOOR AJAR LIGHT STAYS ON, ACTS AS IF DRIVERS DOOR ISN'T CLOSED. ALSO PREVENTS US FROM LOCKING VEHICLE UP WHEN WE LEAVE IT. STARTED WITH ONLY DRIVER DOOR. NOW IS REAR DRIVERS SIDE DOOR ALSO. CONCERNED ABOUT SAFETY OF FAMILY AND OUR VALUABLES WITH THIS ISSUE THAT SHOULDN'T BE HAPPENING.
Source: NHTSA WEB SITE -
2011 FORD EDGE- DETROIT, MI
FOR THE PAST FEW MONTHS I HAVE BEEN HAVING A DOOR AJAR ISSUE WITH MY DRIVER'S SIDE DOOR EVEN THOUGH MY DOOR IS COMPLETELY CLOSED AND THE INTERIOR LIGHT STAYS ON RUNNING MY BATTERY DOWN. DO THEY HAVE A RECALL REGARDING THIS ISSUE AS I SHOULD NOT BE RESPONSIBLE FOR REPLACING A FAULTY ELECTRICAL SYSTEM THAT ALREADY HAS FUEL PROBLEMS .
Source: NHTSA WEB SITE -
2011 FORD EDGE- PORTERVILLE, CA
I HAVE A LOUD POPPING NOISE WHEN I TURN TO THE LEFT. WHEN I PULL INTO A PARKING STALL AND WHEN I BACK OUT AND U TURNS.ITS BEEN TO TWO DIFFERANT SHOPS. ONE SHOP REPLACED THE STRUT, STRUT TOWER BARRING ,LOWER A ARM,AXEL,STRUT MOUNT,AND THE POWER STEERING.THE NOISE IS STILL THERE.THE NEXT SHOP REPLACES THE RACK AND PINION AND ITS STILL THERE. ITHY SAID IT IS A BREAK IN THE BODY WELD SOME WERE BUT THY DONT KNOW WERE. I CALLED FORD MOTOR COMPANY AND SPOK WITH A GENTELMAN NAMED MARK BUT HE WAS OF NO HELP TO ME. I TOOL THE VEHICLE TO A AUTOBODY SHOP BUT THY COULD NOT FIGUER IT OUT EITHER. IF THERE IS A BREAK IN THE WELD ITS IS A UNSAFE CAR TO DRIVE. MARK FROM FORD MOTER COMPANY WILL NOT RETURN MY PHONE CALLS TO TRY AND HELP ME RESOLVE THE ISSUE.ITS BEEN TWO MONTHS I HAVE BEEN DEALING WITH THIS AND I CANT GET NO HELP THE ONE TIME I SPOK WITH MARK FROM FORD HE WAS SAYING IF THE CAR CANT BE FIXED HE WOULD TAKE THE STEPS TO GET ME OUT OF THE CAR AND INTO SOMETHING ELSE BUT LIKE I SAID I HAVE YET TO SEEP WITH HIM.IM TO THE PIONT THAT IF WE CANT GET THIS RESOLVED IM GOING TO GET A LAWER .IN THE WHOLE PROSSES IM PAYING FOR A VEHICLE I DONT WANT RO PUT MY KIDS IN LET ALONE DRIVE IT NOT KNOWING IF SOMETHING WILL HAPPEN SO PLEAS HELP ME IN ANY WAY POSSABLE.
Source: NHTSA WEB SITE -
2011 FORD EDGE- PIEDMONT, AL
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, A CLUNKING NOISE WAS HEARD COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE STRUTS FAILED AND NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD EDGE- HICKORY, NC
PURCHASED MY 2011 FORD EDGE IN JUNE/JULY OF 2014 FOR JC LEWIS FORD IN SAVANNAH, GA. TURNS OUT THERE WAS AN "EXTENDED WARRANTY" IN PLACE BECAUSE THE BRAKE BOOSTER'S IN THIS CAR HAVE BEEN FAILING. I'M NOT SURE WHY THEY WOULD HAVE SOLD ME A CAR WITHOUT COMPLETING A REPAIR OR INFORMING ME OF THE POSSIBILITY OF MALFUNCTION. ABOUT A MONTH AGO, I WAS DRIVING DOWN THE INTERSTATE AT ABOUT 65 MPH WHEN I WAS CUT OFF BY ANOTHER VEHICLE. WHEN I WENT TO TAP THE BRAKES TO DISENGAGE THE CRUISE CONTROL, NOTHING HAPPENED! I HAD TO PRESS THE BRAKES ABOUT HALFWAY DOWN TO GET THE CRUISE CONTROL TO DISENGAGE AND, EVEN THEN, IT FELT LIKE I DID NOT HAVE POWER BRAKES.
Source: NHTSA WEB SITE -
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2011 FORD EDGE- HICKORY, NC
DRIVER'S DOOR SENSOR IS BAD. VEHICLE DOES NOT RECOGNIZE THAT THE DRIVER'S DOOR IS CLOSED AND WILL NOT LOCK OR AUTOMATICALLY TURN OFF INTERIOR LIGHTS. AT NIGHT, I HAVE TO BACK OUT OF A LONG DRIVEWAY ONLY BEING ABLE TO USE THE BACKUP CAMERA. ONCE IN FORWARD MOTION, THE LIGHT WILL EVENTUALLY TURN OFF BUT THE DRIVER'S DOOR WILL NOT LOCK. WHAT IS TO PREVENT SOMEONE FROM WALKING UP TO AND OPENING MY CAR DOOR WHILE STOPPED AT A TRAFFIC LIGHT?? ON ONE OCCASION, THE DOOR AJAR ICON DID NOT COME ON WHEN STARTING THE CAR BUT CAME ON ABOUT 8 MILES DOWN THE ROAD. ALSO, WHEN YOU PARK THE CAR AND LOCK IT, IT STILL DOES NOT RECOGNIZE THAT THE DOOR IS SHUT AND DOES NOT AUTOMATICALLY TURN THE LIGHTS OFF AGAIN. THE FORD DEALERSHIP WANTS AROUND $600.00 TO FIX THIS ISSUE, I PAID THEM $65.00 TO "CLEAN THE SENSOR" BECAUSE THE GUY SAID THAT IT MIGHT CORRECT THE ISSUE OR AT LEAST HOLD IT OFF A WHILE. I PICKED THE CAR BACK UP 3 DAYS AGO AND NOW THAT DOOR AJAR LIGHT IS ON ALL THE TIME. BEFORE, I COULD AT LEAST OPEN AND CLOSE THE DOOR ABOUT 3-4 TIMES AND THE LIGHT WOULD GO OFF.
Source: NHTSA WEB SITE -
2011 FORD EDGE- CUYAHOGA FALLS, OH
THE DRIVER SIDE DOOR SENSOR IS BAD. THE VEHICLE IS UNSAFE BECAUSE THE SENSOR REMAINS ON ALL THE TIME EVEN WHEN THE DOOR IS CLOSED. SO IF THE DOOR IS EVER OPEN, YOU WOULD NOT KNOW BECAUSE ALL THE SENSORS ARE BAD SO YOU ASSUME IT IS JUST AN ERROR MESSAGE. ALSO - ON THIS VEHICLE - THE BRAKES FEEL SPONGY AT TIMES AND ARE NOT GOOD, EVEN THOUGH HAVING THE BRAKES LOOKED AT AND THEY HAVE CHECKED AS CONFIRMED SOUND WITH NEW ROTORS AND PADS.
Source: NHTSA WEB SITE -
2011 FORD EDGE- LOMPOC, CA
I HAVE A 2011 FORD EDGE, THE DOOR AJAR SYMBOL REMAINS ON, THIS ALLOWS THE COURTESY LIGHTS TO REMAIN ON AND DRAIN THE BATTERY, I HAVE RAN ELECTRICAL CONTACT CLEANER THROUGH ONE OF THE BOLT HOLES AND SPRAYED WD40, IT WORKED FOR A LITTLE AWHILE, BUT NOW THE LIGHTS STAYS ON AT ALL TIMES, AND DRAINS THE BATTERY. THIS LEAVES MY WIFE AND CHILD STRANDED AT TIMES, WHILE AAA ARRIVES TO JUMP THE DEAD BATTERY. FORD NEEDS TO FIX THE DOOR LATCH PROBLEM, I HAVE A LOCAL QUOTE TO REPLACE THE LATCH....$500.00 THROUGH FORD .....BEFORE I THE, CONSUMER OF A MADE IN THE USA PRODUCT PAY $500.00 TO GET THE LATCH REPLACED I WILL TRADE THE VEHICLE IN FOR A CHEVROLET!!! PLEASE RECALL THIS LATCH PROBLEM
Source: NHTSA WEB SITE -
2011 FORD EDGE- COLCHESTER, IL
DOOR AJAR LIGHT STAYS ON ALL THE TIME, THIS CAUSE THE DOORS TO NOT BE ABLE TO LOCK, THE INTERIOR LIGHT STAYS ON FOR AN EXTENDED PERIOD OF TIME. WHEN THE INTERIOR LIGHTS STAY ON AT NIGHT IT MAKES DRIVING DIFFICULT AT TIMES. THE INTERIOR LIGHTS STAYING ON IN THE WINTER TIME HAVE ALSO MADE IT DRAIN THE BATTERY DOWN SO VEHICLE HAS TO BE JUMP STARTED.
Source: NHTSA WEB SITE -
2011 FORD EDGE- NORCO, CA
I HAVE A 2011 FORD EDGE. DOOR AJAR LIGHT STAYS ON AND DOES NOT TURN INTERIOR LIGHT OUT. IT HAS BECOME VERY DANGEROUS AND DIFFICULT TO SEE WHEN DRIVING AT NIGHT. I AM ALSO NOT ABLE TO LOCK MY DOORS. THIS IS A SAFETY ISSUE AND SHOULD ABSOLUTELY BE RECALLED!!! NOT ACCEPTABLE THAT FORD HAS NOT BEEN REQUIRED TO CORRECT THIS SIRUATION.
Source: NHTSA WEB SITE