2012 FORD EDGE Complaints

View complaints related to 2012 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,070 complaints submitted for the 2012 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 FORD EDGE
    - CURWENSVILLE, PA

    TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR AJAR WARNING LAMP LIGHT STAYED LIT WHEN THE DOOR WAS CLOSED INDICATING A MALFUNCTION OR FAILURE. THE FAILURE WAS CAUSING THE INTERNAL DOME LIGHT TO REMAIN ILLUMINATED EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER TO INSPECT AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. PAM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD EDGE
    - NOBLESVILLE, IN

    THE DOOR AJAR LIGHT CONTINUALLY COMES ON IN MY 2012 FORD EDGE. WE HAVE SHUT THE DOOR REPEATEDLY SEVERAL TIMES AND IT WILL NOT SHUT. IT IS UNSAFE BECAUSE THE INTERIOR LIGHT STAY ON.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - SLIDELL, LA

    DOOR AJAR COMES ON WHEN I START THE VEHICLE. THIS CAUSES THE DOME LIGHT TO COME ON AND I CAN ONLY GET THE SENSOR TO GO OFF WHEN I DRIVE FORWARD AND OPEN AND CLOSE THE DOOR WHILE DRIVING. AT NIGHT, THE DOME LIGHT PREVENTS ME FROM SEEING BEHIND ME WHEN REVERSING, BUT I'M UNABLE TO USE MY "TRICK" OF GOING FORWARD AND OPENING AND CLOSING THE DOOR TO GET THE SENSOR TO GO OFF UNTIL I AM FULLY BACKED UP. THE SENSOR ALSO TELLS MY VEHICLE THAT THE DOOR IS OPEN EVEN WHEN I EXIT THE VEHICLE CAUSING THE DOME LIGHT TO STAY ON ALL NIGHT AND I'M WORRIED ABOUT IT DRAINING THE BATTERY.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - SANGER, CA

    TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL MULTIPLE TIMES TO STOP THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,285.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD EDGE
    - COLUMBUS, GA

    DRIVERS DOOR AJAR WARNING WILL NOT GO OFF. THIS IS MAKING THE INTERIOR LIGHTS TO REMAIN ON, THE DOOR WON'T LOCK WILL IN THE CAR. NEED HELP IN GETTING THIS TO BE HANDLED BY FORD MOTOR COMPANY.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - MOUNT JULIET, TN

    AFTER CLOSING THE DRIVER'S DOOR, I GET A DOOR AJAR MESSAGE IN THE DASHBOARD SCREEN. WHEN PARKED, INTERIOR DOME LIGHTS REMAIN ON AND DOORS WILL NOT LOCK SINCE THE VEHICLE THINKS THE DOOR IS STILL OPEN. WHILE DRIVING, DOORS DO NOT LOCK AND NOTIFICATIONS REPEAT AFTER EACH STOP AS I RELEASE THE BRAKE TO START ACCELERATING. REPEATED DOOR CLOSINGS MAY CAUSE THE COMPUTER TO REALIZE THAT THE DOOR IS CLOSED AND THE MESSAGE MAY GO AWAY, BUT THAT SOLUTION WORKS LESS AND LESS OFTEN. MY EDGE IS NOW 5 MONTHS OUT OF WARRANTY, BUT FIRST OCCURRENCE WAS 2 MONTHS OUT OF WARRANTY. FORD HQ TELLS ME THERE IS NO RECALL ON THIS ISSUE AND MY DEALERSHIP WANTS TO CHARGE ME $400 TO REPLACE THE DOOR SWITCH OR $500+ IF I WANT A DIAGNOSTIC TO DETERMINE IF THAT SOLUTION WILL WORK, OR IF THERE IS A LARGER PROBLEM. ONLINE RESEARCH REVEALS THIS PROBLEM IS RAMPANT ACROSS MANY FORD MODELS AND YEARS. THEY KNOW IT'S A FLAW AND REFUSE TO MAKE IT RIGHT.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - SAMMAMISH, WA

    DOOR LATCH SENSOR IS DEFECTIVE. "DOOR AJAR" LIGHT WILL GO ON, EVEN WHEN THE DOOR IS PROPERLY CLOSED. IT IS EXTREMELY DISTRACTING BECAUSE IT KEEPS BEEPING DURING DRIVING AND KEEPS TELLING ME TO SHIFT TO PARK WHILE IN MOTION.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - VALLEY VIEW, OH

    THE DOOR AJAR SENSOR IN MY FORD EDGE ALWAYS READ AS OPEN, EVEN WHEN THE DOOR WAS CLOSED. BECAUSE OF THIS, THE INTERIOR DOME LIGHTS STAY ON EVEN WHEN I AM NOT IN THE CAR, DRAINING THE BATTERY. ALSO, THE DOORS WILL NOT LOCK WHEN I AM IN THE CAR, CAUSING A SECURITY CONCERN DEPENDING ON WHERE I AM DRIVING. I BOUGHT A NEW LATCH MECHANISM TO REPLACE THE FAULTY ONE. WHEN I REMOVED THE FAULTY ONE, I NOTICED THAT IT HAD FILLED WITH WATER, WHICH IS WHAT WAS CAUSING THE MALFUNCTION. I WAS ABLE TO INSTALL THE NEW ONE AND IT WORKS NOW, BUT THIS SEEMS LIKE AN ISSUE THAT WILL HAPPEN AGAIN SOON.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - TUCSON, AZ

    SEPT 2013 - BRAKE PEDAL WENT TO FLOOR IN REVERSE WITH VERY LITTLE RESPONSE. MOVING FORWARD ALMOST NO RESPONSE FROM BRAKES AND ALMOST HIT A CAR CROSSING IN FRONT. AT THE FORD DEALER, THE COMPONENT TEST MASTER CYLINDER FAILED AND ALSO NOTED WITH BRAKE PEDAL WHISTLE NOISE WHEN PEDAL COMPLETELY ON THE FLOOR. REPLACED THE BOOSTER AND MASTER CYLINDER UNDER WARRANTY. JULY 2014 - BRAKE PROBLEM INTERMITTENTLY RECURS. BRAKE PEDAL SOMETIMES GOES ALL THE WAY TO THE FLOOR WHEN THE CAR IS STARTED. FORD DEALER COULD NOT REPLICATE PROBLEM. JULY 2015 - AT CAR START, BRAKE IS VERY FIRM THEN SLOWLY GOES ALL THE WAY TO FLOOR. THIS OCCURS ABOUT EVERY OTHER TIME THE CAR IS STARTED. THIS APPEARS TO BE THE SAME ISSUE DESCRIBED IN THE RECENT FORD F-150 INVESTIGATION OF THE ELECTRIC VACUUM ASSIST PUMP.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - SAINT LOUIS, MO

    THE DOOR LATCH LIGHT STAYS ON DURNING DRIVE TIME, IT PREVENTS LOCKED DOORS AND LIGHT ON MIRRORS AND INTERIOR LIGHT STAY ON. I HAVE READ THERE IS MULTIPLE FORD EDGE DRIVERS WITH SAME SAFTETY ISSUE. THIS NEEDS TO BE RESOLVED ITS VERY DANGEROUSE DRIVING HAZARD IT PREVENTS DOOR FROM LOCKING DURING HIGH SPEEDS. ...UPDATED 08-06/15 *BF UPDATED 9/29/2015*JS

    Source: NHTSA WEB SITE