2011 FORD EDGE Complaints

My rear view video display is displaying upside down. This is a known recall for other Ford edges but mine is not included in the current recall.

Hit a pothole and brake pedal went to floor. I replaced master cylinder last year and new fluids. I bled brakes twice and pedal still going to floor. I’ve been installing brakes for 40 years and this isn’t right. Research tells me it might be HCU unit but I can’t afford $1500. Has this unit been recalled? Way too many people have had this problem with multiple years of ford edge’s.

The contact owns a 2011 Ford Edge. The contact stated while driving approximately 40 MPH and depressing the brake pedal, the brake pedal went down to the floorboard and the vehicle failed to respond. There was no warning light illuminated. The contact pumped the brake pedal until the vehicle responded. The vehicle was taken to the dealer, where the brake booster was replaced. The contact stated that the failure recurred while driving 3 years later. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake booster had failed and needed to be replaced. The vehicle was then taken to the dealer, where the contact was informed that the brake booster could not be replaced under an unknown Extended Warranty because the vehicle was not covered. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.

The contact owns a 2011 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the brakes failed to function as intended. The contact stated that when the brake pedal was depressed, the brakes hesitated. The contact stated that the brakes, rotors, and master cylinder were replaced; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed and determined that the brake lines were leaking into the brake master cylinder which also caused the brake booster to fail. The contact was informed that the brake master cylinder and brake booster needed to be replaced. The vehicle was not repaired. The contact was informed that the repair could not be covered under the Customer Satisfaction Program: 13N02. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 170,000.

Power boost problem on my Ford Edge. Why is my VIN not on the recall? I am having this problem as are several thousand of other people. Hopefully this gets properly addressed. Thank you

Every time I press the brakes, there is a hissing sound and the brake pedals go all the way to floor. This causes the vehicle to have low braking power and barely stop. The problem has been reproduced by an independent service center. There are no warning lamps or messages on the vehicle.

There is a CSP 13N02 regading an issue my vehicle currently experincing and is at the dealer for repairs. Im being told Ford issued this CSP for customers with the 2010-2014 Ford Edge but his VIN was not included. I'm being quoted out of pocket almost 2 grand for this repair. My Break pedal goes all the way down to the floor bed having to put a lot of effort in stopping the vehicle. Per the CSP 13N02 If your vehicle is not serviced, the tear will eventually expand and the pedaleffort required to stop the vehicle will gradually increase. However, in all cases, the fundamental vehicle braking system remains functional. In the interest of customer satisfaction, Ford Motor Company is extending. The limited warranty on the brake booster to ten (10) years or 150,000 miles from the warranty start date of your vehicle, whichever occurs first. This is a one-time repair program. If your vehicle has already exceeded the mileage limit, this coverage will last through November 30, 2025.

The contact owns a 2011 Ford Edge. The contact stated that while attempting to stop the vehicle, the brakes failed to stop the vehicle immediately. The contact used an excessive amount of pressure on the brake pedal and the brake pedal went to the floorboard, causing the vehicle to take an excessive amount of time before stopping. The ABS warning light illuminated and there was an audible chime heard. The contact stopped the vehicle and continuously pumped the brake pedal for the vehicle to stop. The brake pads and rotors had recently been replaced before the failure occurred. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ABS control module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 160,000.

While driving on a very the busy S-R9 route that I drive daily, my car started to lug, so I had to break really fast, and pull over so I would not get hit from behind, I consider myself lucky I was not on the busy I-15 freeway, because there is alot of construction and I would not of been able to pull over anywhere, and that could have caused major issues. I was able to pull over and go up the street to a Chevron gas station, I pulled up to the gas pumps, to check things out and to get gas, as I was low on fuel. As soon as I stopped, the car would not start up at again, I got out to check the oil, coolant and the battery to see what the issue was, As I checked the oil it was creamy looking, I opened up the oil cap and it there was a white creamy film, I knew automatically the coolant has drained into my engine causing it to seize up. I have Always taken very good care of the car and was always consistent with having all maintenance done when needed. As I have researched, I have read the same issues have happened with other owners with a Ford Edge. I had to have my car towed that day by Get Hooked towing. I feel as there have been the same issues with other Ford Edge engines, it should be listed as a recall as the water pump obviously failed and dumped coolant into the engine causing it to seize. I feel this engine should be replaced by the FORD company. The contact is requesting that an investigation into this matter thoroughly and consider potential remedies for the affected vehicles.

head lights go out while driving at night hi or low beam auto or manual it does not make any diff .