2012 FORD EDGE Complaints

OUR FORD EDGE DOOR LATCH CONTINUES TO FAIL STATING THE DOOR IS OPEN. THE ALARM SOUNDS FREQUENTLY AND DISTRACTING TO THE DRIVER. I TOOK THE CAR IN MULTIPLE TIMES AND FORD WOULD ONLY AUTHORIZE A CLEANING. FINALLY THE CAR WENT OUT OF WARRANTY AND I HAD THE PART REPLACED. FORD HAS ACKNOWLEDGE THIS AS A PROBLEM. THE PROBLEM IS VERY DANGEROUS AS THE WARNING SOUND DISTRACTS THE DRIVER.

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD NOT CLOSE PROPERLY AND WOULD SET OFF THE ALARM. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SENSOR IN THE DOOR THAT CONFIRMS THE DOOR IS CLOSED AND LOCKED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

DRIVER DOOR SHOWS NOT CLOSED, LIGHTS ARE ON, DISPLAY SHOWS DOOR AJAR AND THE BELL IS RINGING.VERY DIFFICULT TO DRIVE NIGHT TIME WITH THE INTERIOR LIGHTS ON SHINNING IN YOUR FACE. ALSO THE DISPLAY IS SHOWS REQUEST TO ACKNOWLEDGE AND TO VALIDATE INFORMATION REGARDING THE DOOR BEING OPEN. THE SYMPTOM IS INCREASING EVERY DAY GOING TO 90%+ NOW WHEN GET IN THE CAR WE START BEING AFRAID TO USE THE CAR NOW

THE WARNING LIGHT AND SOUND FOR THE DRIVER DOOR BEING AJAR COMES ON AND STAYS ON. THE INTERIOR LIGHT STAYS ON WHILE DRIVING BECAUSE OF THIS AND WILL STAY ON AFTER THE CAR IS OFF AND DOORS ARE LOCKED OR UNLOCKED. I'VE TAKEN IT INTO THE DEALERSHIP TO HAVE IT FIXED AND WAS TOLD IT WAS SIMPLY THE SENSOR NEEDING TO BE CLEANED. AFTER I HAD IT FIXED AND PAID TO HAVE IT FIXED, THE PROBLEM BEGAN AGAIN ABOUT TWO MONTHS LATER. I'VE FOUND THAT THIS IS A VERY COMMON PROBLEM WITH THE FORD EDGE AND OWNERS ARE HAVING TO PAY TO GET IT FIXED. *TR

"DRIVERS DOOR AJAR" WARNING SYSTEM WILL NOT DISENGAGE WHEN DOOR IS CLOSED CAUSING INTERIOR LIGHTS TO REMAIN ON AND WILL NOT ALLOW DOORS TO LOCK WHEN CAR MOVING.

DRIVE DOOR AJAR ON PANEL, DOORS WON'T LOCK, INTERIOR LIGHT STAYS ON INITIALLY, WHILE DRIVING IT WILL SAY TO SHIFT TO PARK DUE TO THE DOOR AJAR...WHEN YOU ACCELERATE, THE DOORS DO NOT LOCK LIKE NORMAL. AFTER TURNING CAR OFF SOMETIMES CAN'T LOCK TO VEHICLE AND THE INTERIOR LIGHT STAYS ON FOR ABOUT 5 MINUTES. *TR

WHEN DRIVER'S DOOR IS CLOSED, THE "DOOR AJAR" LIGHT IS STILL ON THE DISPLAY. YOU CAN SLAM THE DOOR HARD SEVERAL TIMES BEFORE IT WILL GO OFF. MANY TIMES, IT REAPPEARS AFTER YOU BEGIN DRIVING. THIS CAUSES A SAFETY HAZARD TO MY FAMILY BECAUSE MY WIFE IS NOT ABLE TO LOCK THE DOORS WHEN INSIDE THE CAR. (THE "DOOR AJAR" WILL NOT ALLOW IT TO BE LOCKED). *TR

DRIVE DOOR AJAR ON PANEL, DOORS WON'T LOCK, INTERIOR LIGHT STAYS ON INITIALLY, WHILE DRIVING IT WILL SAY TO SHIFT TO PARK DUE TO THE DOOR AJAR...WHEN YOU ACCELERATE, THE DOORS DO NOT LOCK LIKE NORMAL. AFTER TURNING CAR OFF SOMETIMES CAN'T LOCK TO VEHICLE AND THE INTERIOR LIGHT STAYS ON FOR ABOUT 5 MINUTES. *TR

DOOR AJAR SIGNAL WILL INTERMITTENTLY ACTIVATE EVEN THOUGH DRIVERS DOOR IS CLOSED. THIS ALSO MEANS THAT DOME LIGHTS WILL NOT GO OFF AND THAT THE DOORS WILL NOT LOCK. THIS IS APPARENTLY A VERY COMMON ISSUE WITH THE FORD EDGE AND IT NEEDS TO BE ESCALATED TO A RECALL FOR FIX. *TR

DRIVER'S SIDE DOOR AJAR SENSOR ALWAYS READS THE DOOR AS OPEN. THIS CAUSES THE CAR TO CHIME EVERY TIME YOU ACCELERATE FROM A COMPLETE STOP, THE INTERIOR LIGHTS STAY ILLUMINATED, AND PREVENTS THE DOORS FROM AUTOMATICALLY LOCKING WHEN THE VEHICLE IS IN MOTION. THE CHIME IS A DISTRACTION AND ALSO CAUSES THE DRIVER TO IGNORE THE ALARM WHICH MEANS YOU COULD NOT NOTICE SOME OTHER, MORE SERIOUS MALFUNCTION IN A TIMELY MANNER. THE INTERIOR LIGHTS MAKE PARKING AT NIGHT VERY DANGEROUS AS IT'S HARD TO SEE OUTSIDE OF THE VEHICLE. AND THE DOORS NOT LOCKING AUTOMATICALLY IS OBVIOUSLY DANGEROUS. ON TOP OF ALL THIS, YOU CANNOT UNLOCK THE DOOR FROM THE OUTSIDE IF THE PROXIMITY KEY IS INSIDE THE VEHICLE WHEN IT THINKS THE DOOR IS OPEN. IF SOMEONE IS USED TO BEING ABLE TO DO THIS, IT'S VERY EASY TO LOCK YOURSELF OUT OF YOUR CAR. IT HAPPENED TO ME YESTERDAY. GLAD I DIDN'T HAVE A BABY STUCK IN THERE. INSTEAD I JUST HAD TO PAY $60 FOR A LOCKSMITH. ATTEMPTING TO CLEAN THE AREA WHERE THE SENSOR IS LOCATED DOES NOT FIX THE ISSUE. AND THE PROCESS TO REPLACE THE SENSOR IS EITHER VERY EXPENSIVE OR FAR BEYOND MOST PEOPLE'S ABILITY (IT REQUIRES COMPLETE DISASSEMBLY OF THE DOOR). THIS MEANS A LOT OF PEOPLE WON'T BOTHER TO REPAIR IT AND THERE WILL BE A LOT OF FORD VEHICLES ON THE ROAD WITH THIS PROBLEM. WATCH OUT FOR THEM IN A PARKING LOT. *TR