2011 FORD EDGE Complaints

View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 FORD EDGE
    - WAXHAW, NC

    AFTER CLOSING MY CAR DOOR IT STILL SAYS THAT THE DOOR IS OPEN AND THE LIGHTS STAY ON, EVEN THOUGH THE DOOR IS CLOSED. I ALSO CAN NOT LOCK MY CAR DOOR AND I HAVE TO CLOSE OR SLAM IT REPEATEDLY BEFORE IT FINALLY SAYS IT'S CLOSED AND THE LIGHTS GO OUT. THIS HAS SOMETIMES TAKEN UP TO 20 MINUTES. GOT IT FIXED ONCE AND IT STARTED DOING THIS AGAIN WITHIN 6 MONTHS. IT IS VERY FRUSTRATING AND BEING THAT THE DOOR WON'T LOCK EVEN WHEN DRIVING THERE SHOULD BE A RECALL ON THIS. THIS IS RIDICULOUS!!!

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - SPRING, TX

    MY 2011 FORD EDGE MY TOUCH SCREEN WAS WORKING FINE ON 6/25/2016 AND ABOUT NOON THAT DAY I WENT TO GO TO THE STORE AND MY SCREEN WAS COMPLETELY OUT! IT IS THE MOTHER BOARD OF THE ELECTRIC SYSTEM., TEMP CONTROL, RADIO, SEAT HEATERS , RADIO AND SO MUCH MORE. THE RADIO COMES ON BUT NO SCREEN ITS BEEN OVER 48HRS AND NOTHING! I CALLED FORD DEALERSHIP AND THEY SAID "YES ITS THE COMPUTER AND MY WARRANTY FOR THIS IS NO LONGER GOOD. HOW CAN FORD DO THIS TO THEIR CUSTOMERS! ALL THE CONTROLS ARE ON THIS ELECTRIC BOARD! I LOVE MY CAR BUT IM SO UNHAPPY WITH FORD SERVICE!

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - OPDYKE, IL

    I WAS AT A DRIVE THRU AND HAD BRAKES APPLIED AND THEN I HEARD A HISSING NOISE COMING FROM BRAKES I LET OFF BRAKES TO MOVE FORWARD AND THE BRAKES WENT HARD AND TO FLOOR CAUSING ME TO HIT THE CAR IN FRONT OF ME. I TOOK MY VEHICLE TO DEALER AFTER I LEFT AND THEY SAID IT WAS A BRAKE BOOSTER THAT HAD BEEN RECALLED. I HAVE NOT RECEIVED A NOTICE OR LETTER THAT THE BRAKES WERE RECALLED. I NOW HAVE DAMAGE TO MY FRONT BUMPER.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - PORT SAINT LUCIE, FL

    "DOOR AJAR" WARNING REMAINS ON CONTINUOUSLY, AS WELL AS THE OVERHEAD LIGHTS. DOORS WILL NOT LOCK UNLESS YOU TRY SEVERAL TIMES TO OPEN AND CLOSE THE DOOR.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - ROUND LAKE, IL

    WHILE DRIVING DOWN THE HIGHWAY, MY 2011 FORD EDGE LOST ALL ACCELERATION AND THE AWD WARNING LIGHT CAME ON WITH THE LIGHTED SYMBOL OF A WRENCH. I WAS ALMOST REAR ENDED BY SEVERAL CARS BEFORE I COULD MAKE IT SIDE OF ROAD. I HAD TO SHUT VEHICLE COMPLETELY DOWN AND RESTART. THIS PROBLEM CONTINUED FOR SEVERAL MORE TIMES. FORD NEEDS TO ADDRESS THIS PROBLEM BEFORE SEVERAL PEOPLE GET KILLED.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - APOLLO BEACH, FL

    WHILE DRIVING THE SUV THE THE WRENCH LIGHT CAME ON AND VEHICLE WENT INTO LIMP MODE AND STARTED SPUTTERING IN HEAVY TRAFFIC. WAS ABLE TO PULL TO SIDE OF ROAD BUT NOT ABLE TO DRIVE VEHICLE.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - AMELIA, OH

    WHILE DRIVING THE BRAKE PEDAL BEGAN GET HARD AND NOT DEPRESSING APPLYING ENOUGH PRESSURE THE THE BRAKE PADS. THE HARDER YOU PUSH THE BETTER THEY WORKED SO DETERMINED THE BRAKE BOOSTER HAD FAILED. THE PROBLEM WAS INTERMITTENT AT FIRST AND THEN BECAME REGULAR. CALLED FORD SERVICE TO FIND OUT THEY HAD EXTENDED THE WARRANTY ON THIS PART BUT DID NOT DO A RECALL. THIS IS A DANGEROUS PART TO HAVE FAIL INTERMITTENTLY AS IT COULD GO FROM NEEDING A 100 FEET TO STOP TO 100 YARDS.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - CARLISLE, PA

    WHILE DRIVING, THE VEHICLES ENGINE WILL SHUT OFF WITHOUT ANY KIND OF WARNING. THE "AWD LIGHT" WILL COME ON AND THE "WRENCH LIGHT" WILL START FLASHING THE VEHICLE WILL START TO SHAKE AND VIBRATE. THIS HAS HAPPENED 3 TIMES NOW IN THE PAST 3 MONTHS. ONCE IN EARLY APRIL 2016 AND AGAIN ON 6/24/16, AND THE NEXT DAY (TODAY) ON 6/25/16. ALL TIMES THE ROAD WAS DRY AND TEMPS WERE BETWEEN 70-80 DEGREES. EACH TIME THE VEHICLE WAS TRAVELING AT APPROX. 55 MPH IN TRAFFIC ON ROADS WITHOUT A SHOULDER. ONCE SAFELY PULLED OVER THE START BUTTON (KEYLESS START) IS TURNED OFF AND AFTER THE VEHICLE SITS FOR MINUTE IT IS ABLE TO STARTED AGAIN WITHOUT THE LIGHTS COMING ON. I HAVE RESEARCHED THIS ISSUE ON-LINE AND THERE ARE MANY, MANY COMPLAINTS ABOUT THIS HAPPENING ON HIGHWAYS WHERE ACCIDENTS HAVE BEEN NARROWLY AVOIDED. TRAVELING IN HEAVY TRAFFIC AT HIGH SPEEDS WHEN THIS HAPPENS COULD BE A DISASTER WAITING TO HAPPEN. PLEASE FORCE FORD TO ISSUE A RECALL BEFORE SOMEONE DIES DUE TO THIS ISSUE.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - LINDLEY, NY

    1. DOOR AJAR LIGHT COMES ON PERIODICALLY AT ANY TIME AND DOORS WONT LOCK 2. SYNC SYSTEMS TURNS ON AND OFF WHILE PARKED. OUTER LIGHTS TURN ON AND OFF WHILE PARKED AS WELL AND NOT AT THE SAME TIME AS THE SYNC SYSTEM. THE KEY IS NOT IN THE CAR WHEN THIS HAPPENS.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - BLOOMINGTON, IN

    I HAVE HAD MY 2011 FORD EDGE IN TO THE DEALER TO REPAIR THE DOOR AJAR LIGHT THREE TIMES NOW. THEY REPAIRED IT THE PREVIOUS TWO TIMES AND NOW THEY ARE SAYING IT REQUIRES NEW DOOR LATCHES. THIS IS A SAFETY ISSUE. I'VE RESEARCH THIS AND THERE ARE A NUMBER OF COMPLAINTS ABOUT THIS PROBLEM. THE DOOR WILL NOT LOCK WHEN THE LIGHT IS ON..THE DOME LIGHT STAYS ON AND RUNS THE BATTERY DOWN. AFTER SEEING THE NUMBER OF INSTANCES OF THESE PROBLEMS I'M SHOCKED THERE HAS NOT BE A RECALL.

    Source: NHTSA WEB SITE