2012 FORD EDGE Complaints

View complaints related to 2012 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,070 complaints submitted for the 2012 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 FORD EDGE
    - MONTGOMERY, TX

    WHILE DRIVING AT LESS THAN THE POSTED SPEED LIMIT, WE HEARD AN EXPLOSION FROM ON TOP OF THE VEHICLE. SAW GLASS PIECES SLIDING OFF ROOF. UPON VISUAL INSPECTION WE SAW THE VISTA SUNROOF HAD EXPLODED. THE GLASS EXPLODED ALONG THE PERIMETER OF THE RETRACTABLE SUNROOF. THE CENTER OF THE GLASS WAS STILL INTACT AND THERE WAS NO VISIBLE SIGN OF IMPACT. NOTHING HIT THE GLASS. GIVEN THE PERIMETER GLASS DAMAGE, IT APPEARS THE GLASS WAS COMPRESSED INWARD SOMEHOW. THIS IS A VEHICLE DEFECT. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - DURHAM, NC

    THE "DOOR AJAR" SENSOR IS MAKING A FALSE READING THAT CONSTANTLY SAYS THE DRIVER SIDE DOOR IS OPEN WHEN IN FACT IT IS NOT. DUE TO THE CAR "THINKING" THE DOOR IS OPEN, YOU CAN NOT LOCK THE DOORS WHILE DRIVING. A CHILD FALLING OUT OF AN UNLOCKED DOOR OR A CAR JACKING BECAUSE OF THIS ISSUE IS A HUGE SAFETY CONCERN. A SIMPLE GOOGLE SEARCH FOR THIS ISSUE WILL SHOW THAT THIS IS A VERY COMMON PROBLEM WITH MANY FORD VEHICLES. TO HAVE THE SENSOR REPAIRED COST ANYWHERE FROM $250 TO $400 WHICH IS MOST LIKELY WHY FORD CONTINUES TO LET PEOPLE DRIVE THESE UNSAFE VEHICLES. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - CHULA VISTA, CA

    THE DOOR AJAR WARNING KEEPS ON LIGHTING UP. WE HAVE TO OPEN AND CLOSE THE DRIVERS DOOR UP TO 20 TIMES AND SOMETIMES THE WARNING GOES OFF AND SOMETIMES IT DOES NOT. IT IS VERY ANNOYING BECAUSE IF IT DOESN'T TURN OFF THERE IS A BEEPING SOUND GOING ON WHILE YOU ARE DRIVING ASKING YOU TO PULL ASIDE AND CLOSE THE DOOR AGAIN. IT ALSO AFFECTS WHILE YOU ARE DRIVING AT NIGHT BECAUSE THE INTERIOR LIGHTS WONT TURN OFF AND IT MAKES IT DIFFICULT TO SEE WHERE YOU ARE DRIVING, SPECIALLY IF IT'S ON REVERSE, OR WHEN YOU GET OUT OF THE VEHICLE AND PUT THE ALARM ON, THE INTERIOR LIGHTS KEEP ON AND AM AFRAID IT WILL AFFECT MY BATTERY IN THE LONG RUN. WE TOOK IT TO SERVICE AT THE DEALER BUT THERE IS NO RECALL YET AND IT COSTS AROUND $418 TO FIX. I THINK IT'S A MANUFACTURE THING AND FORD SHOULD BE RESPONSIBLE FOR THIS FIX. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - PENSACOLA, FL

    THE DOOR AJAR WARNING INDICATES THE DOOR IS OPEN WHEN THE DOOR IS ACTUALLY CLOSED TIGHT. IF YOU SLAM THE DOOR HARD, THE WARNING CLEARS SOMETIMES BUT MAY COME BACK ON WITHOUT THE DOOR BEING OPENED. THIS IS A POOR ALARM SYSTEM DESIGN. FORD SHOULD TAKE RESPONSIBILITY FOR THE DESIGN AND ISSUE A RECALL. THE ORIGINAL LATCH WAS REPLACED UNDER WARRANTY AT ABOUT 30K MILES. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - ORO VALLEY, AZ

    THE INDICATOR LIGHT FOR THE DRIVER'S SIDE DOOR BEING AJAR WILL NOT GO OFF. THE DOOR IS MOST DEFINITELY NOT OPEN, YET THE INDICATOR DOES NOT REGISTER THE DOOR AS BEING CLOSED NO MATTER WHAT WE DO. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - CYPRESS, CA

    VEHICLE STALLED IN THE MIDDLE OF A BUSY FREEWAY. THIS INCIDENT HAPPENED AFTER 45 MINUTES OF NORMAL DRIVING WITH OUTSIDE TEMPERATURES ABOUT MID 80'S AND A/C ON MINIMAL LEVEL. JUST BEFORE THE INCIDENT I WAS DRIVING AT AVERAGE SPEED OF 65 MPH WHEN TRAFFIC GRADUALLY SLOWED DOWN TO AROUND 20 MPH. WITHOUT WARNING VEHICLE LOST ENGINE POWER AND LOST POWER STEERING IN THE MIDDLE OF THE INTERSTATE HIGHWAY. ALL WARNING LIGHTS CAME ON BUT THE RADIO AND FAN STILL ON. I STRUGGLED WITH THE STEERING WHEEL WHILE OTHER DRIVERS PASSED ME AS THE TRAFFIC BEGUN TO PICK UP SPEED AGAIN. I WAS LUCKY NO ONE HIT ME AND WAS ABLE TO COAST TO THE MEDIAN BY SIGNALING WITH MY LEFT ARM EXTENDED OUTSIDE THE WINDOW. SINCE IT WAS A LONG WEEKEND THE LOCAL FORD SERVICE SHOP WAS CLOSED UNTIL TUESDAY. AFTER TWO DAYS OF TESTING AND CHECKING FORD SERVICE COULDN'T FIND ANYTHING WRONG. THEY CHECKED THEIR DATABASE NATIONWIDE BUT NO SIMILAR CONCERNS WERE FOUND. I RAN THE ONBOARD DIAGNOSTICS AND EVERYTHING IS OK. THE IRONY IS THAT THE VEHICLE WAS IN THE SAME LOCAL FORD SERVICE SHOP EIGHT DAYS PRIOR TO THIS INCIDENT TO ADDRESS A RECALL AND FOR A 30K MILES MAINTENANCE CHECK. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - WICHITA, KS

    WHILE DRIVING AT 45MPH, VEHICLE LOST POWER TO THE EXTENT THAT I HAD TO PULL OVER ON THE SHOULDER. A MECHANIC WRENCH LIGHT APPEARED ON THE DASH. VEHICLE REMAINED RUNNING BUT IDLE WAS VERY ERRATIC. AFTER IGNITION WAS TURNED OFF, I USED A CODE READER AND DTC "P2111" APPEARED ON THE READER (THROTTLE BODY FAILURE). AFTER CLEARING THE CODE, I RESTARTED THE VEHICLE AND ENGINE IDLE APPEARED NORMAL. DROVE VEHICLE FOR 20 MILES WITH NO OTHER ABNORMALITIES. DURING A BRIEF REVIEW OF FORD RECALLS, TSB'S, ETC. I AM FINDING THAT THERE ARE KNOWN ISSUES WITH THE THROTTLE BODY ON OTHER MODELS BUT FOR SOME REASON NOT THE EDGE. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - HAVEY, IL

    TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE INTERIOR LIGHT AND COMPASS MALFUNCTIONED. THE INTERIOR LIGHTS FAILED TO TURN OFF WHEN THE VEHICLE WAS SHUT OFF AND DOOR WERE CLOSED. AS A RESULT, THE FAILURE CAUSED THE BATTERY TO BE COMPLETELY DRAINED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,173.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD EDGE
    - LAYTONSVILLE , MD

    TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE VEHICLE. THE PROBLEM HAS OCCURRED NUMEROUS OF TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THERE WAS FUEL LEAKAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD EDGE
    - HILLSBOROUGH, NC

    WHILE DRIVING DOWN THE HIGHWAY MY VEHICLE SUDDENLY FLASHED A MESSAGE THAT SAID "AWD MANUAL TURNED OFF." I COULD NOT ACCELERATE, NOR COULD I BRAKE. I WAS LUCKY THAT THE CARS BEHIND ME DID NOT REAR-END ME. I WAS FORCED TO COAST OFF THE SIDE OF THE ROAD AND WAIT FOR THE CAR TO STOP ON ITS OWN. HAD I NOT HAD ACCESS TO A SHOULDER ON THE ROAD I WOULD HAVE BEEN STRANDED IN THE MIDDLE OF THE HIGHWAY. MY MECHANIC STATED THEY ARE REPLACING THE THROTTLE BODY. *TR

    Source: NHTSA WEB SITE