2011 FORD EDGE Complaints

View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 FORD EDGE
    - CHICAGO, IL

    WHILE DRIVING, THE AWD TURNED OFF & THE ENGINE STALLED. A WRENCH LIGHT AND ENGINE LIGHT CAME ON. I TOOK IT TO A DEALER AND THEY ADVISED IT WAS THE THROTTLE BODY. THE FIRST OCCURENCE, I WAS ADVISED TO IGNORE IT. THE SECOND OCCURENCE I ASKED IT TO BE FIXED & WAS TOLD THE PART WAS BACK ORDERED APPROXIMATELY 6 WEEKS. THERE HAVE BEEN MULTIPLE INSTANCES SINCE THEN WHERE THE CAR HAS DIED WHILE DRIVING, OR SOMETIMES WHILE STOPPED AT A LIGHT.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - WINCHESTER, TN

    WE HAD THE OIL CHANGED BY FORD DEALER HERE IN WINCHESTER, TN AND EVERY SINCE THEN, WHEN I GET IN THE CAR AND CLOSE THE DRIVERS DOOR CLOSES, BUT A NOTICE ON THE DASH STATES " DRIVERS DOOR IS AJAR". NO MATTER HOW MANY TIMES I CLOSE THE DOOR, THE MESSAGE STAYS THE SAME. ONCE IN A WHILE IT WILL GO AWAY.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - MASON, OH

    I PURCHASED MY 2011 FORD EDGE NEW SEVERAL YEARS AGO. MY WARRANTY JUST RECENTLY EXPIRED, AND I PURCHASED AN EXTENDED WARRANTY. RECENTLY MY PASSENGER DOOR AJAR LIGHT KEPT COMING ON. I DIDN'T PAY MUCH ATTENTION TO IT; HONESTLY JUST THOUGHT IT WAS A SENSOR AND I WOULD TAKE IT IN TO GET LOOKED AT. EVENTUALLY THE LIGHT STAYED ON ALL THE TIME, AND EVEN MADE MY INTERIOR LIGHT STAY ON AS WELL. I TOOK IT TO MY LOCAL FORD DEALERSHIP THIS WEEK, AND IT IS NOT THE DOOR SENSOR, BUT THE DOOR LATCH. THIS IS NOT COVERED UNDER MY WARRANTY, AND I WILL BE PAYING $430 TO GET IT FIXED. THE PART ONLY IS $380. I AM FURIOUS. I HAVE READ ON NUMEROUS SITES THAT THIS IS A COMMON ISSUE WITH FORD EDGE'S. THEY REALLY SHOULD RECALL THIS.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - PIEDMONT, AL

    DRIVERS SIDE DOOR SENSOR IS SAYING THE DRIVERS SIDE DOOR IS OPEN AND EVENTHOUGH THE DOOR IS CLOSED. THIS LEAVES THE INTERIOR LIGHTS ON AND DRAINS THE BATTERY. THIS ORIGINALLY HAPPENED WHEN THE VEHICLE WAS UNDER WARRANTY, THE DEALERSHIP "CLEANED" THE LATCH AND IT QUIT, THEN IT STARTED ACTING UP AGAIN AFTER THE WARRANTY RAN OUT AND NOW THEY WANT TO REPLACE IT AND HAVE ME PAY FOR IT.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - CANTON, MI

    DRIVER SIDE DOOR AJAR SENSOR MALFUNCTIONING. ELECTRICAL/SENSOR FAULT CAUSING DOORS TO NOT LOCK. RESULTS IN LIGHTS STAYING ON AND DEPLETES THE BATTERY.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - LENEXA, KS

    DOOR AJAR WARNING. THIS IS DANGEROUS IN A NUMBER OF WAYS. THE INTERIOR LIGHT STAYS ON WHEN DRIVING OFF. WHEN DARK OUT, IT'S HARD TO SEE, ESPECIALLY BACKING UP. ALSO THE DOORS DO NOT LOCK SINCE IT THINKS A DOOR IS STILL OPEN.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - ROCHESTER HILLS, MI

    DOOR SENSOR, LATCH ISSUES. KNOWN PROBLEM WITH FORD VEHICLES. DOOR AJAR STAYS ON WHICH DRAINS THE BATTERY HENCE THE DOME LIGHTS STAY ON. MY FORD EDGE WILL NOT LOCK, CAUSING VERY DANGEROUS CIRCUMSTANCES WHEN DRIVING OR STOPPED AT A LIGHT IN AN AREA THAT IS UNSAFE. WILL NOT LOCK WHILE PARKED, IN DRIVE (ON HIGHWAY OR ROAD) OR WITH THE IGNITION TURNED OFF. I WAS OVER MY WARRANTY BY 1,000 MILES AND FORD CUSTOMER SERVICE REFUSED TO HELP ME, TOLD ME TO TAKE IT IN AND PAY FOR THE WORK AND SERVICE CALL AND SUBMIT A CLAIM.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - SELLERSBURG, IN

    THE DRIVER SIDE DOOR AJAR SENSOR IS FAULTY AND KEEPS THE DOOR AJAR WARNING ON THE DASH, IT ALSO KEEPS THE DOME LIGHTS ON IN THE CAR WHICH CAN OBSTRUCT SIGHT DURING NIGHT TIME DRIVING, IT ALSO RUNS THE BATTERY DOWN CAUSING US TO CONTINUOUSLY START THE CAR OR LET THE BATTERY COMPLETELY DIE, IT ALSO KEEPS THE DOORS FROM LOCKING WHICH COULD RESULT IN MY CAR BEING BROKEN INTO. THIS WARNING STAYS ON ALMOST ALWAYS WHETHER THE CAR IS STATIONARY OR BEING DRIVEN.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - EL PASO, TX

    DOOR LATCH CENSURE NOT OPERATING PROPERLY, IT INDICATES THE DOOR IS OPEN ALL OF THE TIME.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - STONEHAM, MA

    THE DRIVERS SIDE DOOR ALWAYS SAYS IS AJAR CAUSING MY FIANC TO DRIVE AROUND WITH THE DOME LIGHTS ON. SHE ALREADY HAS TROUBLE SEEING AT NIGHT AND THIS IS A DISASTER WAITING TO HAPPEN. THE DOOR IS CLEARLY CLOSED. I NOTICED THE DOOR SENSORS ARE BUILT INTO THE LATCH SO I LOOKED UP HOW HARD IT WOULD BE TO CHANGE WITH THE PART O AMAZON AND CAME ACROSS HUNDREDS MAYBE EVEN THOUSANDS OF PEOPLE ALL WITH THE EXACT SAME PROBLEM. I DON'T UNDERSTAND HOW THIS ISN'T A RECALL WITH SO MANY VEHICLES MALFUNCTIONING OVER MANY MANY YEARS! DO THE RIGHT THING! LIVES ARE AT STAKE! IF YOU DO RIGHT BY YOUR CUSTOMERS WE WILL CONTINUE TO BUY YOUR GREAT PRODUCTS! BUT NOT AT THE COST OF WHAT COULD HAPPEN IF THIS CONTINUES. I THANK YOU FOR YOUR TIME. *TR

    Source: NHTSA WEB SITE