2012 FORD EDGE Complaints

THE BRAKES HAVE BEEN ACTING FUNNY FOR THE LAST WEEK AND ON 8/22/2014 UPON PULLING INTO MY GARAGE I ALMOST DROVE THRU THE WALL INTO MY MASTER BEDROOM. I CONTACTED ELK GROVE FORD THE LOCAL DEALER AND TOOK MY VEHICLE INTO THEM THE NEXT DAY. I EXPLAINED TO THEM THAT WHEN PRESSING ON THE BRAKE IT WAS EITHER REALLY STIFF AND IT ACTED AS IF THE BRAKE PEDAL DID NOT WANT TO PRESS DOWN OR IT WOULD GO ALL THE WAY TO THE FLOOR AND IT WOULD MAKE A HISSING SOUND. THIS SOUND WHEN THE PEDAL WOULD GO ALL THE WAY TO THE FLOOR WOULD SOUND LIKE THE AIR BEING LET OUT OF A BALOON. SOMETIMES YOU WOULD HAVE TO PUMP ON THE BRAKE TO GET THE CAR TO STOP. WHEN I TOLD THIS TO THE SERVICE ADVISOR HE ACTUALLY LAUGHED AT ME. APROXIMATELY 2 HOURS LATER I WAS TOLD MY CAR WAS READY. I WAS LIKE GREAT WHAT WAS WRONG WITH MY BRAKES? HE STATED "IT IS THE BRAKE BOOSTER PUMP AND IT IS ON NATIONAL BACKORDER, WE HAVE NO IDEA OF HOW LONG IT IS GOING TO BE. IT MAY BE A MONTH AND IT MAY BE 6 MONTHS." THIS IS PUTTING MY LIFE IN JEAPORDY HAVING TO DRIVE A CAR WITH FAULTY BRAKES. *TR

I WAS DRIVING 65 DOWN THE ROAD AND THERE WAS A THUMP, THE CAR LOST ALL SPEED CONTROL AND COST TO THE EDGE OF THE ROAD. THE MOTOR CONTINUED TO RUN BUT MADE A SPUTTERING SOUND WHILE RUNNING. THE DISPLAY SHOWED A YELLOW WRENCH AND THE DISPLAY SAID TO PRESS OK. I HAD CONTROL OF EVERYTHING EXCEPT FOR ACCELERATION THAT I WAS AWARE OF. I TURNED THE CAR OFF AND BACK ON AND IT DROVE NORMALLY. I CARRIED THE CAR TO THE FORD DEALERSHIP AND IT TOOK A WEEK FOR THIS TO HAPPEN TO THEM. IT CAME UP AS A THROTTLE BODY FAULT AND THAT IS WHAT HAS TO BE REPLACED. I GOOGLE THESE SYMPTOMS ON THE INTRANET AND THESE SAME ISSUES POPPED UP ALL OVER THE PLACE. THIS IS A FACTORY DEFECT AND I AM GLAD I WASN'T IN BUSY TRAFFIC AND DIDN'T GET HIT BY A TRANSFER TRUCK!! *TR

WHEN ATTEMPTING TO ACCELERATE AFTER TURNING ONTO A STATE HIGHWAY, THE VEHICLE WOULD NOT ACCELERATE. IT TOOK 1-2 MINUTES TO ACCELERATE TO 30 MPH AND THE VEHICLE WOULD NOT REACH SPEEDS ABOVE 30 MPH. THIS WAS EXTREMELY DANGEROUS AS I WAS IN TRAFFIC GOING 60-70 MPH. THE DEALERSHIP REPLACED THE HIGH PRESSURE FUEL PUMP AND THE PROBLEM WAS REPAIRED UNTIL THE CONDITION REAPPEARED IN AUGUST OF 2014. THE CONDITIONS WERE SIMILAR CIRCUMSTANCES AS THE FIRST FAILURE. AS I WAS PULLING INTO TRAFFIC, THE VEHICLE WOULD NOT ACCELERATE AND TOOK SEVERAL MINUTES TO GET TO 30-35 MPH. THE VEHICLE WOULD NOT REACH SPEEDS ABOVE 30-35 MPH AND SEVERAL CARS HAD TO SWERVE INTO THE OTHER LANES TO AVOID MY VEHICLE. I TOOK THE VEHICLE TO THE DEALERSHIP AND ONCE AGAIN THE HIGH PRESSURE FUEL PUMP HAD FAILED. WITH THIS BEING THE SECOND FAILURE OF THE SAME PART IN A 30 MONTH PERIOD OF TIME CREATING A VERY DANGEROUS DRIVING SITUATION, I FELT I SHOULD REPORT THE INCIDENT. *TR

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE DRIVER SIDE DOOR WAS COMPLETELY CLOSED, THE DOOR AJAR INDICATOR ILLUMINATED AND THE CHIME SOUNDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,500.

THE DRIVER DOOR LIGHT WILL NOT GO OUT HAVE TO SLAM DOOR MULTIPLE TIMES. HAD TO GO GET A REPLACEMENT DOOR PART. *TR

WHEN I WENT TO STEP ON BRAKES THEY WENT ALL THE WAY TO THE FLOOR. WAS MAKING A SQUISHY NOISE AS WELL. HAD TO REPLACE THE POWER BOOSTER? *TR

BRAKES MAKE HISSING NOISE AND PEDAL IS VERY HARD WHILE CAR IS IN PARK OR DRIVE. CAR DOES NOT STOP NORMALLY AND REQUIRES LARGE SPACE TO COAST TO STOP. BRAKE BOOSTER FAILURE. UNSAFE TO DRIVE WITHOUT FEAR OF COLLISION. *TR

BRAKES STARTED BECOMING DIFFICULT TO APPLY REGARDLESS OF SPEED, ETC. MOST OFTEN MOST DIFFICULT TO APPLY AFTER THE CAR WAS SHUT OFF FOR A PERIOD OF TIME. TOOK THE CAR TO THE DEALER AND THEY REPLACED THE BOOSTER. SERVICE REPRESENTATIVE ATTEMPTED TO BACK THE CAR OUT OF THE SERVICE BAY THE BOOSTER FAILED. COULDN'T STOP THE CAR SO HE PUT IT IN DRIVE AND IT LUNGED FORWARD AND HIT A CAR LIFT, CREASING THE FRONT BUMPER, BEFORE IT STOPPED. ATTEMPTED TO REPLACE THE BOOSTER AND THE DEALER SAID IT "FAILED" IN THE BOX. NUMBER THREE BOOSTER WAS INSTALLED AND IT FAILED. MASTER CYLINDER ALSO FAILED. THE DEALER CLAIMS THE NEW MASTER CYLINDER AND THE FOURTH BOOSTER IS WORKING FINE. CAR IN THE BODY SHOP GETTING THE FRONT BUMPER REPAIRED. FORD REGIONAL CUSTOMER CARE REPRESENTATIVE WAS TO CALL ME AND THREE DAYS HAVE PASSED WITHOUT ANY RESPONSE. NO ONE CARE TELL ME FORD HAS CORRECTED ANYTHING. ALL THEY ARE DOING IS THROWING PARTS WITH AN ATTEMPT IT WILL FIX ITSELF. *TR

BRAKES WERE REALLY HARD TO PRESS TO GET CAR TO STOP. FREQUENCY OF OCCURRENCE INCREASED. KEY INCIDENT WAS DIFFICULTY STOPPING AT STOP SIGN WHEN A FAMILY WAS CROSSING STREET IN FRONT OF ME. HAD TO PRESS REALLY HARD ON BRAKES TO STOP. BROUGHT INTO DEALER ON 8/19/2014. TOLD ME IT WAS ISSUE WITH BOOSTER AND PART IS ON BACK ORDER, SO HAD TO GIVE ME A RENTAL CAR FOR 2-3 WEEKS (HAD PREMIUM WARRANTY SERVICE). BASED ON THE NUMBER OF PROBLEMS I SEE ON THIS SITE, WHEN IS FORD GOING TO ISSUE A RECALL? WE ARE TALKING BRAKES!!!!!!! DOES SOMEONE HAVE TO DIE OR BE INJURED BEFORE SOMETHING IS DONE? *TR

PULLING OUT OF PARKING SPACE AND NOTICED BRAKES FELT DIFFERENT. NOT DEPRESSING TO NORMAL AMOUNT. PULLED FORWARD AND WHEN COMING TO STOP SIGN AGAIN NOTICED THE DIFFERENCE IN THE BRAKE PEDAL MOVEMENT BUT NOW ALSO THE VEHICLE DID NOT STOP AS QUICKLY AS IT USED.TO. IT SLOWED BUT WAS NEVER ABLE TO GET IT TO A COMPLETE STOP, SEEMED LIKE IT COASTED TO A STOP. AFTER DRIVING A FEW MILES BRAKES RETURNED TO NORMAL. NEXT DAY EXPERIENCED THE SAME THING EXCEPT NOW THE VEHICLE DOES NOT COME TO A COMPLETE STOP, IT COASTS TO A STOP AT ALL TIMES NOW. ALSO HAVE TO PUT EXTREME PRESSURE TO GET THE VEHICLE TO BEGIN TO SLOW DOWN, MUCH LESS STOP THE CAR. RESEARCH ONLINE SHOWS MANY OTHERS EXPERIENCING THE SAME PROBLEM. WILL BE TAKING VEHICLE TO DEALERSHIP ON NEXT DAY OFF. *TR