2011 FORD EDGE Complaints

View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 FORD EDGE
    - FENTON, MI

    I OWN A 2011 FORD EDGE. NOT LONG AFTER THE WARRANTY RAN OUT MY FRONT DRIVERS DOOR AJAR LIGHT CAME ON. MY DOOR WAS DEFINITELY CLOSED BUT THE LIGHT REMAINS ON. THIS CAUSES THE DOOR LOCKS TO NOT LOCK THE DOORS WHILE DRIVING. WHEN I PARK THE CAR THE EXTERIOR REAR VIEW MIRRORS DOWN LIGHT STAYS ON, THE INTERIOR LIGHTS STAY ON AND SOME DASH LIGHTS. I'VE GONE OUT TO THE GARAGE 4 HOURS AFTER I'VE GOTTEN HOME AND FOUND THEM STILL ON. YES I HAD TO REPLACE THE BATTERY AFTER FINDING IT DEAD. NOW THE REAR DRIVERS DOOR IS SHOWING ITS AJAR ON MY DASH. THIS IS A SAFETY ISSUE. I CAN'T LOCK THE DOORS WITH MY GRANDKIDS IN THE BACK SEAT. I CAN'T LOCK THE DOORS WHEN I'M DRIVING AT NIGHT OR THROUGH SCAREY AREAS.I TRAVEL WITH MY HUSBAND WHO IS HANDICAPPED AND I CAN'T BE SURE THAT MY CAR WILL START WHEN I RETURN TO IT. I SEE MANY STORIES LIKE MY OWN FROM OTHER EDGE OWNERS AND I HOPE THEY TAKE A GOOD LOOK AT THIS PROBLEM. IT'S WIDESPREAD, DANGEROUS AND AN EXPENSIVE FIX.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - ONANCOCK, VA

    TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE INTERIOR DOME LIGHT REMAINED ILLUMINATED ALSO. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR SWITCH AND THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD EDGE
    - LOUISVILLE, KY

    MY WIFE AND I BOUGHT A 2011 FORD EDGE ON OCTOBER 28, 2015 WITH PREMIUM CARE EXTENDED SERVICE PLAN. WE ASKED BEFORE WE TOOKED THE PLAN WHAT WAS COVERED. IT WAS EXPLAINED TO US THAT IT WAS COVERED FROM BUMPER TO BUMPER FOR 36,000 MILES OR 36 MONTHS. WE HAVE A ISSUE WITH OUR SUNROOF NOT CLOSING WHEN STATIONARY. YOU HAVE TO HOLD THE BUTTON AND PULL IT SHUT. THEY EXPLAINED TO US THAT THEE WARRANTY COVERS THE MOTOR WHICH THEY HAVE ALREADY REPLACED AND IT DID NOT SOLVE THE PROBLEM. THEY SAY IT IS THE TRACK AND WE WERE TOLD THAT IS NOT COVERED, I WAS TOLD BY THE MECHANIC AT THE DEALERSHIP SERVICE CENTER WHERE WE PURCHASED THE VEHICLE FROM THE TRACK SHOULD HAVE NOT GONE BAD THAT SOON. THE ONLY THING WE WERE GIVEN SHOWING WHAT THE PREMIUM CARE WARRANTY COVER IS A PARTIAL LIST. WHEN YOU GO TO THE WEBSITE IT STILL ONLY SHOWS YOU PARTIAL LIST LIKE THE BROCHURE.FORD NEEDS TO DO A RECALL OR REPLACE IT.BECAUSE I HAVE FOUND NUMEROUS PEOPLE OF THE SAME MODELS OR OLDER OR NEWER MODELS WHERE CAR BUYERS ARE TOLD OR WHEN A QUESTION IS ASKED TO A SALEMAN AND TO THERE BOSSES YOU TAKE THERE WORD FOR IT AND THAT IT IS TRUE BECAUSE THEY ARE TRAINED TO DO THERE JOB AND RESEARCH OF THE FORD VEHICLES AND THE WARRANTY THEY OFFER. WHEN PEOPLE ARE TOLD WRONG THEY DON'T GO BACK OR THEY LOSE CUSTOMERS DO TO NOT BEING DONE RIGHT. ALL WE IS ASKING IS FOR THEM TO STAND UP TO THEIR WORD AND FIX THE PROBLEM SINCE THEIR EMPLOYEES DON'T HAVE A CLEAR UNDERSTANDING OF A PRODUCT OF WHAT THEY ARE SELLING.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - WESTERVILLE, OH

    DOOR AJAR SENSOR WILL NOT GO OFF AND HAS LED TO THE DOME LIGHT NOT SHUTTING OFF AND WILL KILL THE BATTERY. TAKES 10-15 MINUTES OF OPENING AND SHUTTING BOTH DOORS ON THE DRIVERS SIDE. IF I DON'T DO THIS I WILL END UP WITH A DEAD BATTERY! USUALLY THIS HAPPENS WHEN I START MY CAR OR GET OUT OF MY CAR. THERE HAS ALSO BEEN A COUPLE TIMES WHEN WHILE DRIVING THE DOOR AJAR SENSOR AND DOME LIGHT COME ON. THIS IS A SAFETY ISSUE WHEN DRIVING AT NIGHT.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - BALCH SPRINGS, TX

    IT'S MY 2011 FORD EDGE SEL. THE DRIVER AJAR LIGHT STAYS ON ALL THE TIME NO MATTER HOW HARD I SLAM THE DOOR. THIS SITUATION IS UNSAFE BECAUSE WHILE DRIVING IT LEAVES ALL THE DOORS UNSECURED. THIS IS NOT RIGHT, ANYONE COULD COME AT THE LIGHTS OR STOP SIGNS AND OPEN UP THE VEHICLE. ALSO IT NOT SAFE FOR THE KIDS. THIS IS A BIG SECURITY ISSUE THAT NEEDS TO BE LOOKED INTO.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - SCHAUMBURG, IL

    DASHBOARD DISPLAYS DRIVER SIDE DOOR AJAR WHEN DOOR IS LOCKED. DOME LIGHTS REMAIN ON AND ALARM SYSTEM CANNOT BE ARMED.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - MARYSVILLE, PA

    THE DRIVER DOOR AJAR SWITCH WILL NOT SENSE THE DOOR IS SHUT WHEN THE VEHICLE IS STATIONARY. THE LIGHT WILL NOT GO OUT AFTER REPEATED SHUTTING. WHEN BACKING OUT OF MY GARAGE, I CANNOT SEE WHEN IT IS DARK BECAUSE THE INTERIOR LIGHTS BLIND THE DRIVER. I AM FEARFUL I WILL HIT SOMEONE WHILE BACKING UP. WHEN DRIVING FORWARD, THE LIGHTS GO OUT AROUND 15 MPH. THE DOOR AJAR SWITCH IS ON EVERY TIME THE DOOR IS SHUT.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - LOUISVILLE, KY

    CLOSED DOOR SENSOR FAULTY. CAUSES INTERIOR LIGHTS TO STAY ON, DOORS FAIL TO REMAIN LOCKED WHILE DRIVING VEHICLE.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - MONROE, OH

    DRIVER DOOR AJAR WARNING STAYS ON AND THE INTERIOR LIGHTS STAY ON FOR ABOUT 5 MINUTES AFTER BEGINNING TO DRIVE. THEY DO STAY ON FOR ABOUT 15 MINUTES AFTER PARKING. THE CAR ALARM WILL RANDOMLY GO OFF BECAUSE OF THE DOOR AJAR ISSUE.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - COPIAGUE, NY

    THE DRIVER SIDE REAR DOOR AJAR LIGHT IS ON AND NO MATTER HOW MANY TIMES I CLOSE THE DOOR IT WILL STAY ON. IT WILL STAY ON WHEN I'M DRIVING AND STATIONARY.

    Source: NHTSA WEB SITE