2011 FORD EDGE Complaints

View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 FORD EDGE
    - BROOKLYN, WI

    WHEN I GO TO SHUT MY DRIVERS SIDE DOOR IT TELLS ME THAT'S IT'S NOT SHUT WHEN IT DEFINITELY IS. THIS CAUSES MY INTERIOR AND EXTERIOR LIGHTS TO REMAIN ON. IT TAKES MULTIPLE TIMES OF OPENING AND CLOSING THE DOOR FOR IT TO FINALLY REGISTER THAT THE DOOR IS INDEED SHUT. IT DIDN'T START UNTIL A FEW MONTHS AFTER OWNING THE VEHICLE. WHEN IT FIRST STARTED IT HAPPENED MAYBE ONCE A MONTH BUT RECENTLY IT'S BEEN EVERY TIME I GET INTO THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - LAS VEGAS, NV

    DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. HAVE TO OPEN AND SHUT DOOR MANY TIMES TO GET THE SIGNAL TO GO OFF AND THE DOOR TO LOCK. I COMPLAINED ABOUT THIS PROBLEM ABOUT 2 YEARS AGO TO FORD THEY DID SOMETHING AND IT WORKED NOW IT IS DOING IT AGAIN.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - INGLEWOOD, CA

    DRIVER DOOR IS OPEN, WHEN IT IS CLEARLY CLOSED CAUSING THE DORM LIGHT TO STAY ON. THE CAN BE STATIONARY OR IN MOTION.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - MONSON, MA

    DOOR SENSOR FAILS TO REGISTER THAT THE DOOR IS CLOSED. WON'T ALLOW DOORS TO LOCK WHILE OPERATING THE VEHICLE. SENSOR WILL RANDOMLY FAIL, CAUSING THE INTERIOR AND EXTERIOR LIGHTS TO COME ON, SOMETIMES DRAINING THE BATTERY. THIS IS A HUGE PROBLEM, AND THERE ARE THOUSANDS OF ONLINE COMPLAINTS ABOUT THIS. FORD IS UNWILLING TO COVER REPAIR COSTS AND WILL NOT WARRANTY THEIR WORK IF YOU HAVE THEM REPAIR IT.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - WAUKEE, IA

    THE SENSOR IN THE DRIVERS SIDE DOOR HAS MALFUNCTIONED AND THE "DRIVER DOOR AJAR" MESSAGE IS ON ALL THE TIME. THIS ALSO PREVENTS THE DOORS FROM LOCKING. FORD KNEW OF THIS ISSUE WHILE MY VEHICLE WAS UNDER WARRANTY AND DID NOT REPLACE THE SENSOR. AFTER MINIMAL RESEARCH I HAVE FOUND THIS IS A KNOWN ISSUE WITH 2011/2012 FORD EDGES BUT NO RECALL HAS BEEN ISSUED. THIS INITIALLY STARTED IN 2014 BUT THE FORD SERVICE DEPARTMENT "SCRAPED THE PLATES" WHICH WORKED FOR ABOUT 9 MONTHS, UNTIL MY VEHICLE WAS OUTSIDE OF THE 36000 MILE WARRANTY.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - SHELTON, CT

    DRIVER SIDE DOOR WILL CLOSE PROPERLY AND LOCK. INTERIOR LIGHTS REMAIN ON IN CAR, DRAINING BATTERY. HAD FIXED THREE YEARS AGO AND PROBLEM HAS RETURNED. RESEARCHED AND FOUND THIS IS A COMMON PROBLEM WITH THIS CAR. SHOULD BE RECALLED.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - BURLESON, TX

    DOOR AJAR LIGHT COMES ON WITH ALL DOORS CLOSED. THE DRIVERS DOOR IS THE ONE AFFECTED. THIS TURNS ON THE DOME LIGHT WHICH CAN CAUSE THE BATTERY TO DRAIN LEAVING A PERSON STRANDED. ALSO, IT CAUSES THE BRAKE AND PARKING LIGHTS TO COME ON WITH NO ONE IN THE VEHICLE. THE DOOR AJAR LIGHT ALSO PREVENTS THE DOORS FROM LOCKING WITH THE KEY IN THE IGNITION. THE DOOR AJAR LIGHT COMES ON WHETHER THE CAR IS TURNED ON OR NOT. THE DEALER SAID THAT THEY HAVE TO REPLACE THE DRIVERS DOOR LATCH. I HAD FORD REPAIR THIS PROBLEM IN THE PAST. I HAVE IT IN THE FORD DEALER AGAIN TODAY FOR THE SAME REPAIR. I'VE UPLOADED THE RECEIPT FROM FIRST REPAIR. MY CAR IS STILL BEING WORKED ON AT FORD DEALERSHIP AND I DON'T HAVE THE RECEIPT YET FOR THE SECOND REPAIR. I THINK THIS SHOULD BE A RECALL ON THIS VEHICLE.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - CORDOVA, TN

    DRIVER DOOR SENSOR SHOWS DOOR OPEN AND IT IS CLOSED. LIGHT STAYS ON AND DOORS WILL NOT LOCK.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - EGG HARBOR TWP, NJ

    THE DRIVER DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS CLOSED CAUSIN THE ENTERIOR LIGHTS TO STAY ON, POSSIBLY DRAINING THE BATTERY OVERNIGHT

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - OTIS, ME

    IN FEBRUARY OF 2015 MY FORD EDGE STARTED TO HAVE ISSUES WITH THE DRIVER DOOR AJAR EVEN WHEN THE DOOR WAS DEFINITELY CLOSED WHICH CAUSES THE VEHICLE TO NOT BE ABLE TO LOCK AND STAY LOCKED, AS WELL AS FOR DOME LIGHT STAYING ON. I HAD THE DOOR SHOCKED BY FORD AND IT WORKED FOR LESS THAN A YEAR, ONCE AGAIN THE DRIVER DOOR AJAR IS HAPPENING AND I'M UNABLE TO KEEP MY DOOR LOCKED WHILE IN THE VEHICLE AND DRIVING AND MY DOME LIGHT WILL CONSISTENTLY STAY ON.

    Source: NHTSA WEB SITE