2012 FORD EDGE Complaints

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED AND THE DOOR AJAR CHIME WOULD NOT DISABLE. THE CONTACT ALSO STATED THAT THE POWER LOCKS FAILED TO FUNCTION PROPERLY. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE LATCH ON THE DOORS NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

WE HAVE A 2012 FORD EDGE PURCHASED NEW. WE'VE BEEN HAVING ISSUES WITH POWER STEERING FAILURE GOING ON FOR ABOUT A MONTH. THE SERVICE CENTER CANNOT MAKE APPROPRIATE/REASONABLE REPAIRS TO OUR VEHICLE. IT'S BEEN IN THEIR SHOP 3 TIMES AND STILL LOOSES PS FLUID RAPIDLY. 1ST TIME, THEY DIDN'T HAVE PART. 2ND TIME, REPLACED HIGH PRESSURE LINE. 3RD TIME, REPLACED FAILED PS PUMP. VEHICLE STILL CONTINUES TO LEAK PS FLUID. THE VEHICLE IS UNSAFE TO DRIVE, AND WE ARE AFRAID LOOSING CONTROL OF THE VEHICLE AND/OR BEING STRANDED ON THE ROAD. WE CAN'T AFFORD THE TIME AND COST TO HAVE IT IN THE SHOP EVERY OTHER WEEK. THE VEHICLE WILL SOON BE OUT OF FACTORY WARRANTY AND ARE AFRAID OF THIS ONGOING PROBLEM. WE ARE VERY UNSATISFIED WITH FORD'S PRODUCTS AND SERVICES. WE DON'T KNOW WHAT TO DO AT THIS POINT. NOBODY SEEMS TO BE ABLE TO HELP US. *TR

DRIVERS SIDE DOOR AJAR WARNING LIGHT WILL NOT SHUT OFF, NOR WILL THE WARNING BELL STOP RINGING. I WAS QUOTED A PRICE IN EXCESS OF $400.00 TO REPLACE A SIMPLE DOOR LATCH ASSEMBLY, BY MY FORD DEALER. I HAVE RESEARCHED THIS AND THIS PROBLEM APPEARS TO HAVE BEEN GOING ON FOR YEARS! TRULY UNACCEPTABLE , UNLESS OF COURSE YOUR NAME IS BILL FORD. AWFUL CUSTOMER CONCERN BY THEM. *TR

THE DRIVER DOOR LATCH SIGNALS THAT THE DRIVER DOOR IS AJAR WHEN IT IS NOT. THIS PREVENTS THE DOOR FROM LOCKING AND ALSO AFFECTS THE INSTRUMENT PANEL DISPLAY AND INTERIOR LIGHTING AS WELL AS THE ALARM SYSTEM. *TR

DOOR AJAR SENSOR HAS FAILED CAUSING THE DOOR AJAR WARNING TO STAY ON, DOME LITES AND PARKING LITES STAY ON AS WELL AFTER PARKING.DOORS WILL NOT LOCK WHEN DRIVING, CAUSING A HUGE SAFETY CONCERN FOR MYSELF AND PASSENGERS. *JS

DRIVER DOOR AJAR WARNING COMES ON AND WILL NOT GO OFF DUE TO DEFECTIVE DOOR LATCH SWITCH. DEALER REPAIRED SWITCH BUT DID NOT REPLACE IT LIKE I HAD WANTED. PROBLEM IS SOLVED FOR NOW BUT I'M SURE IT WILL COME BACK. THIS NEEDS TO BE A RECALL. *TR

I PURCHASED A 2012 EDGE SEL USED FROM A FORD DEALER WITH 28,900 MILES ON IT IN JUNE. WHILE ON VACATION WITH THE FAMILY THIS MONTH (JULY) WAS BACKING VEHICLE UP AND WHEN I APPLIED A SIGNIFICANT AMOUNT OF BRAKE PEDAL PRESSURE, THE VEHICLE DID NOT STOP BUT ONLY SLOWED. I THEN HAD TO STOMP ON THE BRAKE TO STOP THE VEHICLE AND AVOID HITTING A PARKED CAR BEHIND ME. THE ISSUE GOT WORSE OVER THE NEXT TWO WEEKS, SO I TOOK IT TO A FORD DEALER WHO TOLD ME THAT IT WAS A BAD BRAKE BOOSTER. THEY INSTALLED A "NEW" ONE UNDER CSP 13N02 AND SAID IT WAS "GOOD-TO-GO". DID NOT EVEN GET OFF THE LOT WHEN I NOTICED THERE WAS STILL THE SAME PROBLEM WITH THE BRAKES. DROVE IT BACK INTO THE SERVICE AREA CAREFULLY. FORD TECH SAID THE NEW BRAKE BOOSTER THEY PUT ON WAS BAD AS WELL! REALLY? IS ANYONE FROM FORD DOING AUDITS ON THAT VENDOR??? SO NOW I HAVE TO WAIT UNTIL AUGUST 15TH WHICH IS THE ESTIMATED DATE OF REPAIR COMPLETION AS THE "NEW" BRAKE BOOSTER IS ON BACK ORDER NATION WIDE. MY CAR WILL NOW BE SITTING ON THE FORD LOT ALMOST AS LONG AS IT WAS SITTING IN MY GARAGE. THIS IS AN IMMEDIATE SAFETY ISSUE AND NEEDS TO BE ADDRESSED AS SUCH. *TR

THE DRIVER DOOR LATCH SIGNALS THAT THE DRIVER DOOR IS AJAR WHEN IT IS NOT. THIS PREVENTS THE DOOR FROM LOCKING AND ALSO AFFECTS THE INSTRUMENT PANEL DISPLAY AND INTERIOR LIGHTING AS WELL AS THE ALARM SYSTEM. *TR

I WAS DRIVING AROUND 55 MPH ON THE FREEWAY AND WENT TO APPLY THE BRAKES. THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR WITH MINIMAL SLOWING OF CAR. IF I REALLY NEEDED TO STOP THE CAR I WOULD HAVE BEEN IN AN ACCIDENT. I USED THE EMERGENCY BRAKE TO CONTROL CAR. WENT TO DEALER AND THEY STATED THIS WAS A COMMON ISSUE WITH FORD EDGE WITH THE POWER BRAKE BOOSTER PUMP FAILING. THIS HAZARD COULD HAVE RESULTED IN A SIGNIFICANT ACCIDENT FOR ME HAD IT FAILED WHEN I NEEDED A IMMEDIATE STOP TO CAR. I SENT FORD THIS SAME FEEDBACK TODAY VIA THE FORD SERVICE FEEDBACK FORM. MY CAR IS SITTING IN THE SHOP FOR MULTIPLE WEEKS SINCE THE PART IS ON NATIONAL BACKORDER. THIS TELLS ME THIS ISSUE IS A TREND IN THE CAR MODEL AND MORE PROACTIVE ACTION SHOULD BE TAKEN BY FORD. MAKES ME VERY CONCERNED HOW CLOSE I WAS TO A POSSIBLE SIGNIFICANT ACCIDENT WITH POSSIBLE INJURIES. *TR

DRIVER DOOR AJAR WARNING CONTINUALLY COMES ON AT RANDOM TIMES, OR SOMETIMES NOT AT ALL. AFTER AWHILE IT WAS COMING ON ALL TIME AND THE DINGING BELL WAS DRIVING ME CRAZY. HAD IT FIXED AT THE DEALER, AT MY EXPENSE OF COURSE. *TR