2012 FORD EDGE Complaints

View complaints related to 2012 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,070 complaints submitted for the 2012 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 FORD EDGE
    - WHEELING, WV

    HAD THIS 2012 FORD EDGE FOR A LITTLE OVER A MONTH AND THEN WAS BACKING OUT OF PARKING SPACE AND BRAKE PEDAL WAS VERY HARD. HAD TO STAND ON IT TO STOP, DIDN'T THINK SUV WAS GOING TO STOP. DID IT 2 MORE TIMES ON WAY HOME (3 BLOCKS). NEXT DAY I MADE A SERVICE APPT. BUT BRAKES WORKED FINE DURING MY REGULAR DRIVING. WAS GOING TO CANCEL APPT. THINKING IT WAS A FLUKE BUT THEN WENT OUT TO GET LUNCH AND IT DID IT AGAIN. VERY SCARY FEELING! THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM AND SAID THERE WAS NOTHING THEY COULD DO UNTIL THEY COULD "FEEL IT". I TOLD THEM ABOUT THE "BRAKE VACUUM BOOSTER" PROBLEM ON THE INTERNET AND WAS TOLD NOT TO BELIEVE EVERYTHING I READ ON INTERNET. THEY KEPT SUV OVERNIGHT AND NEXT DAY BRAKES WORKED FINE AGAIN SO THERE WAS NOTHING THEY COULD DO. I WENT TO PICK UP SUV THE SECOND EVENING AND AS I HIT THE BRAKES BEFORE I EVEN PULLED OUT OF LOT IT DID IT AGAIN! I BACKED UP AND THOUGHT I WAS GOING TO GO THRU DEALERSHIP WALL. SERVICE DEPT. WAS CLOSED SO SALESMAN DROVE IT BACK & FORTH ON THE LOT. HE WAS ABLE TO "FEEL IT". I ALSO GAVE THEM A PRINT OUT OF THESE BRAKE VACUUM BOOSTER PROBLEMS. THEY KEPT SUV AGAIN AND SAID THEY WOULD GET ON IT 1ST THING IN AM. AGAIN THEY COULD NOT DUPLICATE THE PROBLEM, AFTER SEVERAL PHONE CALLS THEY ACTUALLY TOOK IT IN THE SHOP AND TESTED BRAKE VACUUM BOOSTER. CALLED ME AT 3:30 TO TELL ME BRAKE VACUUM BOOSTER WAS BAD AND THEY HAD TO ORDER THE PART. MY VACATION STARTED THE NEXT DAY AND WE PLANNED ON TAKING THE EDGE ON 10 HOUR DRIVE. I HAD TO GET ASSERTIVE AND THEY TOOK BRAKE VACUUM BOOSTER OFF OF ANOTHER EDGE VERSUS GIVING ME ANOTHER SUV TO DRIVE FOR A WEEK. SO FAR THE BRAKES HAVE WORKED FINE. THE MANAGER TOLD ME THEY DON'T ALWAYS HAVE TIME TO RESEARCH THESE PROBLEMS ON THE INTERNET, I TOLD HIM I DID THE RESEARCH FOR THEM! I DO LOVE THE EDGE AND HOPE THERE ARE NO MORE PROBLEMS. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - FORKED RIVER, NJ

    TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EMITTED A PERSISTENT GASOLINE FUEL ODOR AND THE FUEL MILEAGE WAS REDUCED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V002000 (FUEL SYSTEM, GASOLINE) BUT THE REMEDY DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD EDGE
    - CENTAL ISLIP, NY

    WHEN CLOSING DRIVERS DOOR ON THE DASHBORD SHOWS DRIVERS DOOR AJAR, WHEN DRIVERS DOOR IS CLOSED TO AMEND THIS PROBLEM YOU HAVE TO SLAM THE DOOR USING FORCE. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - RICHMOND, VA

    AFTER ONE AND A HALF MONTHS OF DRIVING MY NEWLY PURCHASED 2012 FORD EDGE SEL, THE BRAKES WERE HARD AND I LITERALLY HAD TO STRAIN MY FOOT AND LEGS TO THE PULP AND GIVE IT ALL THE PRESSURE I COULD TO GET IT TO STOP AND TO AVOID HITTING SOMETHING OR RUNNING INTO SOMEONE. IT WAS THE MOST HORRIBLE AND STRESSFUL EXPERIENCE I EVER HAD DRIVING AND ESPECIALLY SINCE THE CAR HAD BEEN JUST PURCHASED LESS THAN TWO MONTHS WHEN THIS STARTED HAPPENING. WHAT A NIGHTMARE IT WAS!!!!! THE CAR IS CURRENTLY AT THE FORD PLACE BEING REPAIRED AND HAS BEEN THERE SINCE FRIDAY, JULY 11, 2014. THEY HAD TO ORDER A POWER BOOSTER AND REPLACE THAT AND WHATEVER ELSE THAT WAS NEEDED TO MAKE THE BRAKES WORK PROPERLY. THERE IS A LOT THEY ARE NOT SHARING WITH ME AND AFTER READING OTHER COMPLAINTS AND REPORTS CONCERNING THIS VERY SAME MODEL, I CAN SEE WHY THEY ARE BEING SO EXTREMELY VAGUE WITH ME WHEN I ASK QUESTIONS. ANOTHER ISSUE IS THAT THE VEHICLE IS SUPPOSED TO BE A FUEL ECONOMY VEHICLE AND EVEN THOUGH IT DOESN'T COST THAT MUCH TO RE-FUEL, IT SURE DOES NEED REFUELING MORE FREQUENTLY THAN I EVER EXPECTED. I ONLY DO LOCAL DRIVING MOSTLY TO AND FROM WORK OR TO THE LOCAL NEIGHBORHOOD STORES AND SO FORTH, AND AS SOON AS I ACCELERATE, I CAN SEE THE GAS GAUGE JUST GOING DOWN, DOWN, DOWN. I AM BEGINNING TO THINK WITH ALL DUE RESPECT THAT FOR A VEHICLE THAT COST AS MUCH AS THEY SOLD IT TO ME FOR, I MAY HAVE PURCHASED A LEMON OR THE EDGE IS JUST NOT ALL THAT IT IS CRACKED UP TO BE. HIGHLY DISAPPOINTED AND EXTREMELY FRUSTRATED. NOW I CAN UNDERSTAND WHY I HAVE HEARD THAT FORD STANDS FOR FIX OR REPAIR DAILY. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - PROVIDENCE, KY

    I RECENTLY PURCHASED A 2012 FORD EDGE. IN NOV. 2013 A WARNING STARTED SHOWING ON THE DASH EVERY TIME I CLOSE THE DOOR (EITHER DRIVER SIDE DOORS OR PASSENGER SIDE DOORS) THAT SAYS DOOR AJAR. NO MATTER HOW MANY TIMES I CLOSE THE DOOR IT STILL SAYS IT. IF I IGNORE IT AND DRIVE DOWN THE ROAD ANOTHER WARNING POPS UP THAT SAYS SHIFT INTO PARK. WHEN THESE WARNINGS ARE ON THE INTERIOR LIGHTS STAY ON AS WELL. WHICH COULD LEAVE TO A DEAD BATTERY . THESE WARNINGS GOING OFF EVERY FEW MINUTES IS VERY AGGRAVATING AND FOR ME A LITTLE SCARY AS WELL ESPECIALLY WHEN U R DRIVING DOWN THE ROAD AND IT SAYS WARNING SHIFT INTO PARK.... IS THERE ANY KIND OF RECALL FOR THIS PROBLEM OR ANYTHING THAT CAN BE DONE TO FIX THIS? I THOUGHT IT WOULD STOP BUT AFTER HAVING THE VEHICLE FOR 9 MONTHS IT IS STILL DOING IT. I HAVE MY GRANDBABIES IN THE VEHICLE WITH ME ALOT AND TO ME WHENEVER THERE IS ANY KIND OF WARNING SHOWING UP THAT IS A PROBLEM AND COULD LEAD TO SOMETHING SERIOUS AND SHOULD BE TAKEN CARE OF BY FORD. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - CLAYTON, NJ

    THE ALERT FOR 'DRIVER DOOR AJAR' COMES ON AND WILL NOT TURN OFF, REGARDLESS OF HOW MANY TIMES AND/OR HOW HARD/SOFT THE DOOR IS CLOSED. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON AFTER THE CAR IS TURNED OFF. I AM NOW DRIVING AROUND, IGNORING THE ALERT, WHICH IS DANGEROUS BECAUSE I COULD POTENTIALLY BE DRIVING WITH A DOOR THAT IS NOT LATCHED PROPERLY, WHICH COULD RESULT IN A SERIOUS INJURY. THANK GOD IT IS NOT THE DOOR THAT MY SON USES. I AM HEARING FROM EVERY FORD OWNER I'VE SPOKEN TO AND ALL OVER THE INTERNET THAT THIS SEEMS TO BE A PROBLEM IN THE MAJORITY OF FORDS, SO I THINK SOMEONE NEEDS TO LOOK INTO A RECALL ON THIS. THANK YOU. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - BETHPAGE, NY

    I WAS UNABLE TO COME TO A COMPLETE STOP AND HIT A CONE IN NYC. AFTER, IT WAS EXTREMELY DIFFICULT TO COME TO A COMPLETE STOP. THE CAR WAS ABLE TO SLOW DOWN BUT IT TOOK TIME. I DROVE SLOW AND AWAY FROM OTHERS. THE BRAKES WERE HARD AND MADE NOISE WHEN I PUSHED DOWN ON THE BRAKES. WHEN I WENT TO THE DEALER, THEY INFORMED ME THAT FORD HAS AN EXTENDED WARRANTY ON THE PART AND I ASKED WHY WASN'T THE PART RECALLED IF IT PUT ME AND MY FAMILY IN HARMS WAY. WHY WASN'T I NOTIFIED PRIOR TO LOSING FULL BRAKING POWER? I AM THANKFUL THAT I NOTICED THE PROBLEM RIGHT AWAY AND MY FAMILY AND I ARE SAFE. I HAVE CONCERNS FOR OTHERS WHO MAY BE AT A GREATER SPEED WHEN THE BRAKES FAIL OR HAVE TO STOP UNEXPECTEDLY. IN ADDITION, MY CAR HAS RETURNED TO THE DEALERSHIP FOR SERVICE SEVERAL TIMES FOR NOT LOCKING INTO THE PARK POSITION. IT IS NOT SAFE AND AGAIN, I HAVE CONCERNS FOR MY FAMILY AND OTHERS. CAN THIS CAR MOVE IF IT ISN'T SECURED IN THE PARK POSITION? I HAVE VOICED MY CONCERNS WITH FORD BUT HAVE BEEN GIVEN THE RUN AROUND BY EVERYONE I HAVE ENCOUNTERED. THESE ARE SAFETY ISSUES AND NO ONE SEEMS TO CARE. EVERYONE IS NICE AND APOLOGIZES BUT THEY NEED TO TAKE CARE OF THESE SAFETY CONCERNS FOR THEIR CUSTOMERS AND FOR THE GENERAL PUBLIC. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - BATON ROUGE, LA

    THE DRIVER DOOR AJAR LIGHT STAYS ON EVEN THOUGH THE DOOR IS CLEARLY CLOSED. AS A RESULT, THE DOORS WILL NOT LOCK. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - UPATOI, GA

    I AM HAVING THE SAME ISSUES AS HUNDREDS OF OTHERS HAVE HAD AND POSTED ON THE NHTSA SITE. THE DOOR AJAR ISSUE FOLLOWED BY THE SHIFT TO PARK ISSUE. I AM CURIOUS WITH THIS MANY ISSUES WITH THE DOOR LATCH FAILURE, WHY ISN'T THIS A RECALL???? VERY ANNOYING TO TRY TO HAVE SOMETHING NICE ONLY FOR IT TO FAIL AT 2 YEARS OLD. BATTERY ALSO WENT DEAD AROUND 47000 MILES AND CRASHED MY GPS. APPROXIMATELY $900 TO FIX THE THREE ISSUES. THIS DOES NOT INCLUDE THE 4TH ISSUE WITH THE BACK HATCH NOT CLOSING THE FIRST TIME WE HIT THE BUTTON - THIS HAS BEEN OFF AND ON SINCE DAY 1 AND I'M TOLD YESTERDAY THAT IT LOOKS LIKE IT IS OUT OF ALIGNMENT AND WOULD NEED TO GO TO THE COLLISION CENTER FOR ESTIMATE ON REPAIR. NOT LIKELY. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - SUMMERVILLE, SC

    DRIVERS SIDE "DOOR AJAR WARNING" COMES ON VERY OFTEN AND WON'T GO OFF. DOESN'T ALWAYS COME ON IMMEDIATELY, BUT WHILE ON, WON'T ALLOW DOORS TO LOCK WHILE DRIVING. VERY DANGEROUS SITUATION. WHEN IT COMES ON, NOT ALWAYS IN A POSITION TO STOP IMMEDIATELY AND PUT IN PARK TO RESET . MUST STOP AND REPEAT CLOSING UNTIL IT TAKES. AGAIN VERY DANGEROUS. LASTLY, WHEN EXITING THE AUTO IF THE SENSOR FAILS THEN THE LIGHTS STAY ON AN EXTENDED PERIOD, RUNNING THE BATTERY DOWN. NOT ALLOWING THE DOORS TO LOCK AND ALARM TO SET. *TR

    Source: NHTSA WEB SITE