2012 FORD EDGE Complaints
View complaints related to 2012 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,070 complaints submitted for the 2012 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 FORD EDGE- APO, AE
ON MULTIPLE OCCASIONS WHILE DRIVING BETWEEN THE SPEEDS OF 25MPH AND 80MPH ON EUROPEAN ROADS/HIGHWAYS THE CAR LOSES ABILITY TO ACCELERATE REGARDLESS OF PRESSURE ON GAS PEDAL. I HAD TO PULL OVER, LUCKILY AVOIDING CARS AND POSSIBLE COLLISIONS. CAR DISPLAYED YELLOW WRENCH AND "AWD OFF" ON LEFT SIDE DISPLAY. ONCE IN SAFE AREA I TURNED OFF THE CAR, WAITED FOR A FEW MINUTES AND TURNED IT BACK ON WITHOUT IMMEDIATE INCIDENT. THIS HAPPENED A TOTAL OF 7 TIMES WITHIN A WEEK, HOWEVER, AFTER CONTACTING FORD SERVICE STATESIDE I WAS TOLD TO GO TO AN ITALIAN FORD DEALERSHIP. HOWEVER, I STOPPED AT TWO FORD SERVICE CENTERS LOCATED IN VICENZA, ITALY AND THE MECHANICS WILL NOT TOUCH MY CAR DUE TO THE MODEL NOT BEING SOLD ANYWHERE IN EUROPE. THE PROBLEM STOPPED UP UNTIL THIS PAST WEEK WHERE IT HAS HAPPENED AGAIN TWICE WITHIN 3 DAYS AT, LUCKILY, LOW SPEEDS AND AVOIDING ALL CARS/HAZARDS. WE WILL ATTEMPT TO BRING IT TO A LOCAL MECHANIC IN HOPES OF GETTING THE PROBLEM FIXED AS WE ARE LEAVING FOR THE STATES IN LESS THAN A MONTH DUE TO MILITARY PCS ORDERS. *TR
Source: NHTSA WEB SITE -
2012 FORD EDGE- WAUKEGAN, IL
IN STOP AND GO TRAFFIC AT LOW SPEEDS, THE VEHICLE HAS STALLED MULTIPLE TIMES (11 TIMES IN THE LAST YEAR AND A HALF). THE MOST RECENT TIME IN HEAVY, SLOW-MOVING CONSTRUCTION TRAFFIC. CAR LOSES ALL POWER WITHOUT WARNING. LOSS OF POWER STEERING, VERY TIGHT BRAKES, NO ACCELERATION POSSIBLE AND A LOW OIL WARNING. I HAVE TO TURN THE CAR OFF AND RESTART, THIS SOMETIMES WORKS, OTHER TIMES I HAVE NEEDED THE CAR TOWED BECAUSE IT DID NOT RESTART. THIS IS A COMPANY CAR AND IT HAS BEEN TO THE DEALERSHIP MULTIPLE TIMES, AND ONLY THIS LAST WEEK WAS ANYTHING EVER FOUND TO BE WRONG. ALL PREVIOUS TIMES THE STALLING COULD NOT BE DUPLICATED, AND I WAS TOLD EITHER NOTHING WAS WRONG WITH THE CAR, THEY FIXED A PART THEY THOUGHT MIGHT BE THE PROBLEM, OR I MUST HAVE PUT IN BAD GAS. AFTER STALLING A MONTH AGO, THIS PAST WEEK A DATA RECORDER WAS ATTACHED AND A DEFECTIVE OXYGEN SENSOR WAS FOUND IN THE EMISSIONS SYSTEM WHEN THE CAR STALLED FOR THE DEALERSHIP. THE OXYGEN SENSOR WAS REPLACED AND THEY TEST DROVE THE CAR. THE STALLING DID NOT OCCUR DURING THEIR FINAL TEST DRIVES. I RECEIVED THE CAR BACK A WEEK AGO, ONLY TO HAVE IT STALL THREE TIMES WITHIN 10 MILES TWO DAYS AGO. ALMOST WAS RE-ENDED BY A SEMI-TRAILER TRUCK THIS LAST TIME AS I WAS IN THE MIDDLE OF SIX LANES OF TRAFFIC, AND WITH NO STEERING, WAS HELPLESS TO MOVE. HAVE STALLED OUT IN A GAS STATION, ROUNDING CORNERS IN INTERSECTIONS, AT STOP SIGNS, DRIVING DOWN MY STREET, AND NOW FOUR TIMES ON THE HIGHWAY DURING LOW SPEED TRAFFIC CONGESTION. HAVING THE CAR TOWED TO THE DEALERSHIP AS I AM TOO AFRAID TO DRIVE IT. THERE ARE AT LEAST FOUR OTHER COMPLAINTS ABOUT THIS ISSUE ON THE NHTSA WEBSITE, AND IT SOUNDS LIKE VERY SIMILAR TO SYMPTOMS SEEN IN THE GM RECALLS. CAR STALLS WITHOUT WARNING IN MORE AND MORE DANGEROUS SITUATIONS. THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER BECAUSE OF ITS DANGEROUSLY SERIOUS NATURE. *TR
Source: NHTSA WEB SITE -
2012 FORD EDGE- POCA, WV
DRIVERS SIDE "DOOR AJAR WARNING" COMES ON VERY OFTEN AND WON'T GO OFF. DOESN'T ALWAYS COME ON IMMEDIATELY, BUT WHILE ON, WON'T ALLOW DOORS TO LOCK WHILE DRIVING. VERY DANGEROUS SITUATION. WHEN IT COMES ON, NOT ALWAYS IN A POSITION TO STOP IMMEDIATELY AND PUT IN PARK TO RESET . MUST STOP AND REPEAT CLOSING UNTIL IT TAKES. AGAIN VERY DANGEROUS. LASTLY, WHEN EXITING THE AUTO IF THE SENSOR FAILS THEN THE LIGHTS STAY ON AN EXTENDED PERIOD, RUNNING THE BATTERY DOWN. NOT ALLOWING THE DOORS TO LOCK AND ALARM TO SET. *TR
Source: NHTSA WEB SITE -
2012 FORD EDGE- JACKSONVILLE, AL
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE BRAKES SUDDENLY MALFUNCTIONED AND MORE PRESSURE HAD TO BE APPLIED TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE, CREATING A LONGER BRAKING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BRAKE BOOSTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 44,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD EDGE- KELLER, TX
DRIVERS SIDE DOOR AJAR WARNING LIGHTS WHEN DOOR IS CLOSED, PREVENTING DOOR LOCKS FROM BEING ENGAGED, DOME LIGHTS STAY ON, AND DOOR AJAR ALARM ACTIVATES EVERY TIME VEHICLE STOPS. THE ALERT IS DISTRACTING AND INTERFERES WITH DETECTION OF OTHER ALARMS. DOOR LOCKS NOT BEING ENGAGED IS A SAFETY ISSUE, PARTICULARLY WITH CHILDREN IN VEHICLE. CONDITION WORSENS OVER TIME AND ALSO IS WORSE AT TEMPERATURES ABOVE 85 DEGREES F. *TR
Source: NHTSA WEB SITE -
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2012 FORD EDGE- ST. LOUIS, MO
BOUGHT 2012 FORD EDGE IT ONLY HAD 24,000 MILES ON IT, AFTER ONE MONTH THE BRAKES STOPPED RESPONDING WHEN PARKING THE CAR ALMOST CAUSED ACCIDENT MORE THAN THREE TIMES. ALSO WHEN PRESSING THE BREAK I COULD HEAR THE HISSING NOISE LIKE THERE IS AIR LEAK IN THE BRAKES. YOU WOULD HAVE TO REALLY PUSH HARD TO STOP THE CAR. TOOK THE CAR TO THE DEALER THEY SAID BRAKE BOOSTER IS BAD AND ITS ON A BACKORDER NATIONWIDE. THIS IS A VERY SERIOUS ISSUE THAT REQUIRES IMMEDIATE ATTENTION. *TR
Source: NHTSA WEB SITE -
2012 FORD EDGE- FORT LEE, NJ
JUNE 15, 2014 N. JERSEY WAS SITTING IN DRIVEWAY IN PARK AND WHEN I PRESSED ON MY BRAKES I COULD HEAR A TEAPOT WHISTLE SOUND EVERYTIME I PRESSED DOWN ON THEM. OTHER TIMES WHILE DRIVING IT WAS HARD FOR THE VEHICLE TO STOP AND I HAD TO PRESS SEVERAL TIMES BEFORE I WOULD HIT THE CAR IN FRONT OF ME. NOT FEELING VERY SAFE IN MY 2012 FORD EDGE LIMITED. THIS IS A KNOWN ISSUE THAT SHOULD BE RESOLVED WITH THE CUSTOMER SERVICE PROGRAM CSP-13N03. THIS IS A MANUFACTURING DEFECT THAT INVOLVES VERY SENSIBLE PARTS OF THE VEHICLE AND SHOULD BE ADDRESSED. PEOPLES LIVES ARE AT STAKE. *TR
Source: NHTSA WEB SITE -
2012 FORD EDGE- OLNEY, MD
DRIVER DOOR AJAR WARNING LIGHT STARTED COMING ON - AND STAYING ON - EVEN AFTER DOOR APPEARED TO BE SHUT PROPERLY AND SECURELY. THE DOOR LATCH HAD TO BE REPLACED AT A COST TO ME OF $613.93. *TR
Source: NHTSA WEB SITE -
2012 FORD EDGE- DERWOOD, MD
DOOR AJAR SENSOR IN DRIVE DOOR MALFUNCTIONING, SHOWS DOOR IS STILL AJAR AFTER MULTIPLE ATTEMPTS TO CLOSE. DOOR IS CLOSED BUT SENSOR WILL NOT GO OFF. KEEPS BEEPING WHILE DRIVING DOWN THE ROAD. *TR
Source: NHTSA WEB SITE -
2012 FORD EDGE- PLYMOUTH, WI
DOOR AJAR SENSOR IS OVERACTING. INITIALLY A FEW DOOR CLOSINGS RECTIFIED. HAS GOTTEN WORSE OVER TIME AND DISALLOWS LOCKING, WARNS TO SHIFT TO PARK OFTEN IN SLOWER TRAFFIC. INTERIOR LIGHTS REMAIN ON FOR MORE THAN 20 MINUTES DRAINING THE BATTERY. NO WAY TO SHUT OFF INTERIOR LIGHTS WITH THIS DOOR AJAR DEFECT EVEN WITH THE CAR OFF AND DOORS FIRMLY CLOSED. *TR
Source: NHTSA WEB SITE