2002 FORD ESCAPE Complaints

View complaints related to 2002 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 980 complaints submitted for the 2002 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD ESCAPE
    - WAKEFIELD, MA

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUB FRAME HAD FAILED DUE TO RUST AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - HARTLAND, WI

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE SHIFTING GEARS FROM DRIVE TO PARK, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY ENGAGING THE HAND BRAKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHIFT GEAR STICK DISENGAGED FROM THE TRANSMISSION AND THE SHIFT LEVER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V606000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 230,000. UPDATED 04/13/16*LJ THE REPAIR SHOP REPLACED THE SHIFT CABLE. UPDATED 04/20/16.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - AUBURN, PA

    I BOUGHT MY 2002 FORD ESCAPE IN FEB. 2015. SINCE THEN OFTEN WHEN I PUT IT IN PARK IT REVS, THE RPMS RANGE FROM 1500-3000. I READ THAT A RECALL WAS DECLARED IN DECEMBER OF 2004. MY CAR IDLES AT A HIGH RANGE.

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - ELYRIA, OH

    I BOUGHT MY CAR ON SEPT 28, 2015. THE AIRBAG LIGHT CAME ON ABOUT 2 WEEKS AGO. AT FIRST IT WOULD COME ON WHEN I START THE CAR AND SHUT OFF. NOW IT BLINKS THEN STAYS ON. I AM WORRIED THAT IF I GET INTO AN ACCIDENT MY AIRBAGS WILL NOT DEPLOY. I HAVE READ A LOT OF REVIEWS ABOUT THIS AND IT SEEMS TO BE A VERY BIG ISSUE. I HAVE SEARCHED THIS WEBSITE WITH MY VIN # AND THERE ARE NO RECALL. I BOUGHT THIS AS A FAMILY CAR BUT NOW I AM IN FEAR OF PUTTING MY CHILDREN IN IT.

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - STOCKBRIDGE, MI

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT HEARD AN ABNORMAL NOISE UPON MAKING A TURN. THE STEERING WHEEL TURNED, BUT THE WHEELS REMAINED STRAIGHT WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE TECHNICIAN INSTALLED TWO BRACKETS BUT NOT THE ENGINE MOUNT BRACKETS. THE CONTACT FELT THAT THE RECALL REMEDY WAS NOT PERFORMED ACCURATELY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 228,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - CANTON, OH

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE PARKED, THE VEHICLE CAUGHT FIRE. THE DETAILS OF THE FIRE WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V165000 (STRUCTURE), 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL), AND 12V005000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AND THE SUSPENSION WAS UNSTABLE IN THE FRONT. WHILE PARKED, THE VEHICLE CAUGHT FIRE ON A SECOND OCCASION. THE FIRE DEPARTMENT HAD TO CUT THE HOOD OPEN AND INSPECTED THAT THE MASTER CYLINDER WAS ON FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,703.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - NAPERVILLE, IL

    I WAS MAKING A RIDE AN MAPLE ROAD WHEN ALL OF A SUDDEN I HEAR A SORT OF POPPING NOISE ALMOST LIKE A FLAT TIRE. THATS WHAT I THOUGHT IT WAS SO I KEPT DRIVE TO WHERE I LIVE.ON THE WAY HOME ALL I HEARD WAS A SCREECHING. WHEN I GOT HOME HOME I CHECK AND THE SUSPENSION HAD SNAPPED BECAUSE OF RUSTING

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - CORAL GABLES, FL

    THE FRONT PASSENGER DOOR LOCKING SYSTEM IS DEFECTIVE AND IS STUCK IN THE LOCK POSITION. UNABLE TO OPEN DOOR FROM THE OUTSIDE OR THE INSIDE OF THE CAR. THIS IS A SAFETY ISSUE THAT SHOULD HAVE BEEN ADDRESSED IN THE PAST SINCE I NOTICED NUMEROUS COMPLAINTS REGARDING THIS SAME PROBLEM ON THE INTERNET OR YOUR NHTSA WEBSITE. THE FORD DEALER SERVICE MANAGER ALSO MENTIONED TO ME THAT THIS IS A RECURRING PROBLEM THAT SHOULD HAVE BEEN ADDRESSED IN THE PAST BY FORD. SERVICE FEE IS $500 IF THE REPAIRMAN IS ABLE TO OPEN THE DOOR WITHOUT BREAKING IT AS SOMETIMES IT DOES BREAK CAUSING AN EVEN MORE EXPENSIVE REPAIR. THIS IS AN EXPENSIVE REPAIR JOB FOR A JAMMED LOCKING MECHANISM THAT SHOULD EASILY BE WORKING PROPERLY. GOD FORBID I AM INVOLVED IN A CAR ACCIDENT AND MY WIFE, OTHER FRONT PASSENGER OR MYSELF IS UNABLE TO OPEN THE DOOR IN CASE OF AN EMERGENCY. THIS IS A MAJOR INCONVENIENCE AS ANY PASSENGER THAT WANTS TO SIT IN THE FRONT HAS TO LEAP THROUGH THE DRIVER DOOR TO SIT IN THE FRONT. MY WIFE IS THE ORIGINAL OWNER OF THIS CAR AND IT CURRENTLY HAS 130,000 MILES. ALL CAR DOORS SHOULD BE ABLE TO WORK WITHOUT JAMMING AS THIS OBVIOUSLY POSES A SAFETY ISSUE. WHY NHTSA HAS NEVER BOTHERED TO ESCALATE THIS PROBLEM TO A RECALL IS BEYOND ME WHEN THERE ARE OTHER FORD ESCAPE OWNERS WITH THE SAME SAFETY PROBLEM? PLEASE ADVICE, THANKS.

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - STRATFORD, CT

    MY CAR JERKS WHEN DRIVING VERY BADLY HED MANY REPAIRS DONE TO NO AVAIL 118,000 MILES HAVE A DISABLED HUSBAND CAR IS UNRIEABLEDRIVING ON HIGHWAY AND LOCAL STREETS TO GET HOME.

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - FORT GRATIOT , MI

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CROSS BAR REINFORCEMENT WAS INSTALLED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,946.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE