2015 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED WITH THE SHIFT LEVER IN THE PARK POSITION, IT ROLLED BACKWARDS WHEN THE KEY WAS REMOVED FROM THE IGNITION. THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFTER CABLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,479. UPDATED 01/27/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON DECEMBER 8, 2016

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE DOORS WOULD NOT LATCH. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

GOT A LETTER ABOUT THE RECALL BACK IN OCTOBER. HAD SCHEDULED A OIL CHANGE FOR NOVEMBER 16TH AT PARKWAY FORD IN OGDENSBURG, NY. I TOLD THEM ABOUT THE RECALL WHEN I HANDED THEM MY KEYS. AFTER THE OIL CHANGE WAS DONE THEY TOLD ME THAT THE PARTS WILL NOT BE AVAILABLE UNTIL SOMETIME AFTER JANUARY. THEY SAID IF I HAD ANY PROBLEMS TO COME BACK AND THEY WILL "TRY" TO FIX IT. ONCE THE RECALL HAS BEEN SENT OUT TO THE PUBLIC THEN THE DEALERS SHOULD HAVE ENOUGH PARTS SENT TO THEM SO THE DEALERS CAN FIX THE REPAIRS??

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/22/2017*CT UPDATED 02/27/17.*JB

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE HANDLE FOR THE HATCHBACK FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ON ANOTHER OCCASION, THE VEHICLE FAILED TO SHUT OFF WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

POWER STEERING WENT OUT AT 46554 MILES. TOTAL COST OF REPAIR: $2019. FORD SERVICE DEPARTMENT EXPLAINED THAT THIS PART WAS "IN HIGH DEMAND" AND REPAIRS TOOK EIGHT DAYS TO COMPLETE. FIRST TIME POWER STEERING WENT OUT, CAR WAS STATIONARY, DRIVEN TO DESTINATION IN TOWN W/O POWER STEERING, RESTARTED AND POWER STEERING RESUMED. DEALERSHIP WAS NOTIFIED AND DECISION WAS MADE TO SEE IF IT HAPPENED AGAIN. SECOND TIME POWER STEERING WENT OUT, CAR WAS IN MOTION ON CITY STREET, DROVE TO DEALERSHIP WITHOUT POWER STEERING, HOOKED UP TO COMPUTER. BECAUSE THIS PART IS "IN HIGH DEMAND", DOES THIS SIGNAL TIME FOR A RECALL? I WOULD HOPE SO!

IN LAST 10 DAYS "STEERING ASSIST FAULT SERVICE REQUIRED" ERROR CAME ON SCREEN AND STEERING GET LOCKED , CAN'T TURN THE STEERING. THIS HAPPENED WHEN THE SPEED WAS VERY SLOW IMMEDIATELY AFTER ENGINE START AND STARTED DRIVING. AFTER TURNING OFF THE ENGINE ERROR GOES AND STEERING START WORKING. TOOK THE CAR TO DEALER, COULDN'T FIND ANY PROBLEM AND RETURNED THE VEHICLE TO ME. AGAIN NEXT DAY AND DAY AFTER SAME ISSUE APPEARED.

FORD ISSUED A RECALL (16S30) FOR THE DOOR LATCH SPRINGS WHICH ARE APPARENTLY FAULTY AND CAN CAUSE THE DOOR TO OPEN AT ANY TIME. WE CALLED FORD AND THE PARTS WON'T BE AVAILABLE UNTIL THE 2ND QUARTER OF 2017. I HAVE A NEWBORN PLUS DO A LOT OF DRIVING FOR WORK, I CANNOT DRIVE THIS CAR FOR THE NEXT 6 MONTHS AND HOPE THAT THE DOOR(S) DO NOT FLY OPEN.

MY 2015 FORD ESCAPE IS LEAKING OIL ALL OVER THE PLACE. I SEE A RECALL #13S12 FOR THIS ISSUE BUT IT WAS NOT PULLED UP WITH MY VIN NUMBER IN SPECIFIC. I AM GOING TO PHIL LONG FORD MOTOR CITY 09/17/16 TO HAVE THEM FIX THE OIL LEAK. I ALSO HAVE HAD THE PLASTIC CLIP FROM MY BACK HATCH HANDLE BREAK WITHIN A COUPLE OF MONTHS OF OWNING MY FORD. I JUST WANT TO BE SURE THAT FORD IS GOING TO FIX THE RECALL FOR THE OIL LEAK AND OTHER RECALLS SPECIFIC TO MY VIN AT NO ADDITIONAL CHARGE. THANK YOU! *TR