2008 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE AT A STOP LIGHT, THE STEERING WHEEL BEGAN TO VIBRATE AND BECAME VERY DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO REPROGRAMMED THE POWER STEERING CONTROL MODULE (PSCM) UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PSCM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,175.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 167,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO HAVING THE RECALL REPAIR PERFORMED. WHILE DRIVING 65 MPH, AN ABNORMAL GRINDING NOISE WAS HEARD AND THE STEERING WHEEL SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING LOST POWER FOR A FEW SECONDS AND THEN RETURNED TO NORMAL. THE FAILURE RECURRED TWO DAYS LATER, WHILE THE CONTACT'S DAUGHTER WAS IN REVERSE. THE STEERING LOST POWER COMPLETELY WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PREVIOUSLY REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER STATED THAT THE RECALL REPAIR WAS ALREADY PERFORMED AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THAT IT REQUIRED EXCESSIVE AMOUNT OF EFFORT TO STEER THE VEHICLE. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

THE POWER STEERING FAILED. ACCORDING TO THE FORD DEALER IT IS THE POWER STEERING SENSOR WHICH NEEDS TO BE REPLACED. I HAVE READ MANY SIMILAR STORIES ONLINE ABOUT THE SAME PROBLEM WHERE LIKE I WAS ALSO DRIVING AND THE POWER STEERING STOPPED WORKING AND I ALMOST CRASHED.

RECALL 14V284 WAS INEFFECTIVE. PER FORD, THE RECALL WAS ADMINISTERED ON ME VEHICLE ON 18SEP14. THIS WAS WHEN THE SOFTWARE WAS UPDATED. THE POWER STEERING ON THE VEHICLE LOCKED IN A LEFT TURN, IN THE SNOW, IN DEC 2014. THE STEERING COLUMN SHUTTERED, AS IF THE ABS WAS WORKING. IT RIGHTED ITSELF AND THERE WASN'T ANYTHING ON THE DASH ADVISING A FAULT. SHORTLY AFTER THAT IT BECAME HARD TO STEER, BUT ONLY TEMPORARILY. THE DIAGNOSIS WAS NO PROBLEM FOUND. THE POWER STEERING WENT COMPLETELY OUT AND DISPLAYED A FAULT. SEE ATTACHED 27JAN15. DIAGNOSIS, BATTERY AT FAULT. THIS HAS CONTINUED INTERMITTENTLY. THE SOLUTION, PULL OVER AND RESTART, THIS SOLVES THE PROBLEM. UNTIL NOW. THE POWER STEERING WENT OUT. IT LOCKED UP, SHUTTERED, RELEASED AND NO POWER STEERING. THIS OCCURRED ON 06FEB16. THIS WAS IN A HOTEL PARKING LOT AND NO ONE WAS INJURED.THE VEHICLE WAS TAKEN INTO SERVICE AND THE TORQUE SENSORS WERE IDENTIFIED AS NEEDING REPLACED. I ADVISED THE ONGOING SITUATION AND WAS REFERRED TO FORD. I CONTACTED FORD AT 800-392-3673. I WAS DENIED COVERAGE. THEY WERE POLITE BUT STILL DENIED. I WAS TOLD THAT THEY DISCOVERED NO PROBLEM WHEN THEY TESTED THE SYSTEM ON THE RECALL AND IT HAD BEEN TOO LONG. IF THERE WERE ANY INVESTIGATIONS IDENTIFYING FURTHER RECALLS I WOULD BE ABLE TO SUBMIT FOR REIMBURSEMENT. I CALLED THE NEXT DAY AND ADVISED THE POWER STEERING FAILURE OF 27JAN15 AND WAS AGAIN DENIED COVERAGE. WHILE EVERYONE WAS POLITE, THE CONCERN IS STILL NOT ADDRESSED. TWICE SINCE THE RECALL WAS PERFORMED THE STEERING HAS LOCKED IN A TURN. AT LEAST SIX TIMES SINCE THE RECALL THE VEHICLE HAS LOST POWER STEERING CAPABILITIES IN MOTION. AS NO ONE WAS HURT AND THERE WASN'T ANY PROPERTY DAMAGE, I BELIEVE THE SITUATION IS BEING OVERLOOKED.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 9 MPH, THE WRENCH ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 04/29/16*LJ *JS

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL STARTED TO VIBRATE VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V238000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.