2008 FORD ESCAPE Complaints

I HAVE A 2008 FORD ESCAPE THAT HAD A RECALL ON IT. AFTER I TOOK IT IN TO THE LOCAL FORD DEALERSHIP, MY CAR STARTED HAVING PROBLEMS RELATING TO THE RECALL. AFTER TAKING IT TO TWO DIFFERENT FORD COMPANIES AND PROVING THAT THE RECALL FIX DID NOT WORK AND IS CAUSING PROBLEMS, FORD REFUSES TO AUTHORIZE THE OTHER REPAIRS THAT IS COVERED UNDER THE RECALL, BECAUSE ONE REPAIR SHOP DID THE INITIAL UPDATE. NOW MY CAR IS HAVING MAJOR PROBLEMS, AND I CANNOT AFFORD TO FIX IT. IT IS A SAFETY ISSUE. I HAVE TALKED TO 5 DIFFERENT PEOPLE ABOUT THE ISSUE AT FORD BUT THEY KEEP SAYING THAT THE CASE NUMBER I PROVIDE THE DEALERSHIP SHOULD TAKE CARE OF IT HOWEVER IT DOES NOT. IM A SINGLE MOTHER OF 3 WITH LOW INCOME AND IF MY CARS POWER STEERING GOES OUT AT A CRUCIAL TIME I COULD POTENTIALLY CAUSE A SERIOUS ACCIDENT.

EXPERIENCED SUDDEN ENGINE SHUT DOWN WHILE DRIVING 60MPH ON FREEWAY. PUT VEHICLE IN NEUTRAL AND COASTED TO SHOULDER. VEHICLE RESTARTED. NO FAULT CODE FOUND

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ACKNOWLEDGED THAT THE FAILURE WAS RELATED TO A RECALL HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THEY WERE INFORMED BY THE MANUFACTURER THAT THE RECALL HAD EXPIRED AND THE CONTACT EXCEEDED THE TIME LIMIT FOR THE REPAIR. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000. THE VIN WAS NOT AVAILABLE.

THE GAS PEDAL IS VERY HARD TO PUSH DOWN WHEN ATTEMPTING TO TAKE OFF FROM A STOP. IT IS CONSIDERABLY WORSE IN COLD WEATHER. IT MAKES IT VERY HARD TO CONTROL ACCELERATION WHEN PULLING AWAY FROM A STOP.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE POWER STEERING ASSIST FAULT WARNING LIGHT DISPLAYED. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000. UPDATED 04/14/16*LJ *CN

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR AND STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,136.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. WHILE ACCELERATING FROM A STOP AND MAKING A TURN, THE STEERING FAILED. AFTER THE VEHICLE WAS PARKED FOR A WHILE, THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

ON DECEMBER 11, 2015 I HAD TAKEN MY 2008 FORD ESCAPE TO DEALER FOR THE 14S05 RECALL BEING THAT TWO DAYS BEFORE MY POWER STEERING HAD LOCKED UP. THEY DID THE SOFTWARE UPDATE NOW ON DECEMBER 31, 2015 I HAVE NO POWER STEERING AT ALL. TOOK IT BACK TO DEALER SAID TORQUE SENSOR WENT OUT AND IS NOT PART OF RECALL. ITS PRETTY UNSAFE THAT THEY RECALL THIS PART BUT WONT HONOR TO FIX IT WHEN THEY KNOW ITS A PROBLEM WITH ALL THESE VEHICLES BETWEEN 2008-2011. WHY SEND A RECALL LETTER IF THE DEALER ISN'T GOING TO FIX THE PROBLEM AND EXPECT YOU TO PAY PUT OF POCKET FOR SOMETHING THEY KNOW IS BEING RECALLED?? MAKES ME VERY UPSET AND UNHAPPY WITH FORD AND THEIR VEHICLES IF THEY CAN'T MAKE THEM SAFE FOR PEOPLE TO DRIVE, THEY ARE PICKING THE CHEAPEST WAY TO FIX THE PROBLEM WITH JUST THE SOFTWARE UPDATE WHEN THE ISSUE IS MORE TO DO WITH THE TORQUE SENSOR IN THE VEHICLES. PEOPLE ARE DRIVING THESE VEHICLES THINKING THEY ARE FIXED WHEN THEY ARE NOT, THINKING WE ARE IN A SAFE VEHICLE AND WE ARE NOT BECAUSE FORD DOESN'T WANT TO HONOR THE RECALL. ITS RIDICULOUS HOW FORD IS DOING THIS AND NOT SAFE FOR DRIVERS. PLEASE HELP ME AND EVERYONE WHO HAS HAD THIS ISSUE WITH THE RECALL DEALING WITH THE TORQUE SENSOR GET REPLACED...THANK YOU. *TR

THE CAR IS EQUIPPED WITH ELECTRONIC POWER STEERING. THE VEHICLE STARTED EXPERIENCING INTERMITTENT POWER STEERING ISSUES WHERE THE STEERING WHEEL WOULD SHUTTER WHILE DRIVING NORMALLY AT ANY SPEED (STATIONARY OR IN MOTION, AND ON CITY STREETS OR HIGHWAYS, WHILE BRAKING, ETC - EVERYTHING) AND SOMETIMES COMPLETELY SHUT OFF POWER ASSISTED STEERING ALL TOGETHER MAKING THE VEHICLE EXTREMELY DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO FORD FOR THE RECALL PROCEDURE APPROXIMATELY A YEAR AGO FROM THIS POSTING, HOWEVER, ONLY A SOFTWARE UPDATE WAS PERFORMED. THIS SEEMED TO TEMPORARILY FIX THE ISSUES WE WERE DESCRIBING, BUT ABOUT 10 MONTHS TO 1 YEAR LATER THE SAME ISSUES STARTED OCCURRING. THE VEHICLE HAS NO POWER STEERING AVAILABLE AND WE WERE TOLD THAT THE TORQUE SENSOR IN THE POWER STEERING UNIT NEEDED TO BE REPLACED (IMPLYING THAT THE PSCM MODULE WAS REPORTING A FAULTY SENSOR), BUT THE PROCEDURE WAS NOT GOING TO BE COVERED BY THEM SINCE THE CAR WAS PREVIOUSLY 'SERVICED' BY FORD FOR THE RECALL. HAD WE WAITED ABOUT 10 MONTHS TO 1 YEAR BEFORE PERFORMING THE FIRST RECALL, EVERYTHING WOULD HAVE BEEN REPLACED AS IT SHOULD HAVE BEEN. NOW, WE ARE FORCED TO REPLACE THE TORQUE SENSOR FOR A QUOTED $550 - WHICH THEY TELL US MAY NOT SOLVE THE PROBLEM (ALTHOUGH THAT IS THE ONLY CODE THAT IS BEING REPORTED) AND MIGHT HAVE TO REPLACE THE ENTIRE COLUMN. IDENTIFYING A RECALL PROCEDURE BY ONLY CHECKING IF THE CODES WERE PRESENT AT THE TIME OF RECALL IS NOT A GUARANTEED WAY TO REPLACE ALL FAULTY SENSORS. A MORE ACCURATE WAY TO FIND THE FAULTY PART IS FOR FORD TO ANALYZE THEIR DATA OF FAULTY POWER STEERING VEHICLES AND REPLACE VEHICLES EQUIPPED WITH SENSOR SERIAL NUMBERS FROM SPECIFIC RANGES, MANUFACTURING DATES, AND MANUFACTURING LOCATIONS.