2002 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, A LOUD KNOCKING NOISE WAS HEARD AND ALL STEERING CAPABILITY WAS LOST. IN ADDITION, THE FRONT PASSENGER TIRE DETACHED AND THE VEHICLE DRAGGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THAT THE VIN WAS NOT INCLUDED ON NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AND PRESSING THE ACCELERATOR PEDAL, THE THROTTLE BECAME STUCK AND THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. THE DRIVER SUSTAINED INJURIES TO THE LEFT LEG AND LEFT SIDE AFTER LEAPING FROM THE VEHICLE. A POLICE REPORT WAS FILED. WHILE INSPECTING THE VEHICLE, THE POLICE INDICATED THAT THE THROTTLE WAS STUCK CONTINUED TO REV AFTER THE CRASH. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

THE FUEL TANK MOUNTING STRAP RUSTED THROUGH AND BEGAN DRAGGING ON THE HIGHWAY SENDING UP A SHOWER OF SPARKS. UPON INVESTIGATION, I FOUND THE METAL SHIELD AROUND THE TANK DISINTEGRATED INTO RUST FLAKES, AND THE SHIELD WHERE IT PASSES OVER THE DRIVESHAFT HAD FALLEN AND WAS RUBBING ON THE MOVING DRIVESHAFT. I RECOGNISED THE PROBLEM AND WAS ABLE TO SECURE THE TANK AND SHIELD TEMPORARILY TO LIMP HOME, BUT THE POTENTIAL FOR DISASTER IS CATASTROPHIC, ESPECIALLY HERE IN THE NORTHEAST WHERE THESE PARTS ARE CONTINUALLY SUBJECT TO SALT AND SNOW.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, A STRANGE NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE BEFORE THE STEERING WHEEL SUDDENLY VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME FRACTURED DUE TO SEVERE RUSTING AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER THE NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE. MA 10/2 *CN

ON JULY 18, 2015 AT APPROXIMATELY 1:30 PM I WAS DRIVING UP BEAR CREEK MOUNTAIN AND HEARD A LOUD POP THEN THE VEHICLE STARTED SLIDING BEFORE I FINALLY GOT IT TO STOP. I SLIDE ABOUT 50 FEET AND IF I'D SLIDE ABOUT 3 MORE FEET I WOULD HAVE BEEN OVER THE SIDE OF THE MOUNTAIN. THE SUB FRAME HAD SNAPPED IN TWO AND IT PULLED THE RIGHT FRONT AXLE OUT. THIS MADE THE VEHICLE INOPERABLE. THE VEHICLE HAD TO BE PUT ON A ROLL BACK AND TAKEN AWAY.ALSO DAMAGED WAS THE RIGHT FRONT TIRE AND ,MOLDING AROUND THE FENDER. IF I HAD BEEN ON THE INTERSTATE WITH THIS VEHICLE MY FAMILY WOULD NOT HAVE SURVIVED THE WRECK. IT IS LUCKY THAT WE DIDN'T GO OVER THE MOUNTAIN. I DID NOTHING TO CAUSE THE SUB FRAME TO BREAK AND I THINK FORD SHOULD BE HELD LIABLE. I SPOKE WITH THE FORD CUSTOMER RELATIONS CENTER AND THEY TOLD ME THAT BECAUSE THERE WAS NO EXTENDED WARRANTY AND IT WAS NOT UNDER THE 2002 ESCAPE RECALL AND THAT THE FACT THAT THERE WAS NO FIRE OR LARGE CRASH THAT THEY COULD DO NOTHING ABOUT THE SUB FRAME BREAKING. MY INSURANCE CARRIER HAS ALSO CONTACTED FORD CUSTOMER RELATIONS AND WAS TOLD THE SAME THING. I ASKED THE LADY AT FORD IF SOMEONE HAD DIED IN THE WRECK WOULD I STILL BE TOLD THE SAME THING AND SHE REPLIED YES. ACCORDING TO FORD THEY CAN'T GIVE OUT TELEPHONE NUMBERS TO LEGAL DEPARTMENT OR ADDRESSES OR EMAIL ADDRESSES. I WAS ALSO TOLD THAT I COULD NOT SPEAK TO A SUPERVISOR BECAUSE THEY COULD NOT TRANSFER CALLS. I WAS TRANSFERRED TO THE LADY I WAS SPEAKING TO BY ANOTHER LADY. GO FIGURE. I THINK THAT FORD IS LIABLE FOR THIS STRUCTURAL FAILURE AND NEEDS TO MAKE THINGS RIGHT.

FOR THE PAST YEAR AND A HALF THE ABS WARNING LIGHT HAS BEEN ILLUMINATED. I TOOK IT TO THE FORD DEALERSHIP TO HAVE THE LATEST RECALL FIXED REGARDING THE RESERVOIR CAP. FORD COULDN'T GET THE ABS WARNING LIGHT TO TURN OFF...SO, HENCE THE LIGHT STILL INTERMIDANTLY COMES ON AND OFF. ALSO, THE OIL PRESSURE LIGHT KEEPS COMING ON WHEN I START MY CAR AND WHEN I AM SLOWING DOWN. I JUST HAD MY MECHANIC CHANGE THE OIL A WEEK AGO AND AND STILL HAVING THE PROBLEM. ONE LAST THING, THE AIR BAG ILLUMINATION LIGHT HAS BEEN ON FOR THE PAST TWO YEARS. I TOOK IT TO MY DEALER AND THEY COULDN'T GET IT TO TURN OFF. AM I SAFE IN THINKING THAT MY AIR BAG WON'T DEPLOY JUST FOR THE HECK OF IT? NOT SURE WHAT TO DO? BUT IT SCARES ME.

THE AIR BAG READINESS SYSTEM ON THE CAR IS TROUBLING. THE RED LIGHT INDICATOR ON THE DASH EITHER FLASHES, OR REMAINS ON. THE MANUAL SAYS THE SYSTEM SHOULD BE SERVICED IMMEDIATELY. I CALLED A LOCAL FORD DEALER IN MY TOWN AND THEY SAY THEY WON'T PAY FOR IT. HAVE THERE BEEN PROBLEMS WITH THIS VEHICLE MAKE/MODEL/ YEAR? SINCE IT IS A SERIOUS SAFETY ISSUE, WOULDN'T THE MANUFACTURER BE REQUIRED TO FIX IT?

DRIVING ABOUT 25MPH HEAR A LOUD CLUNCK LOST CONTROLL OF VEHICLE BREAK PEDLE TO THE FLOOR TRUCK STILL MOVING HAD TO USE ER BRAKE TO STOP. GOT OUT PASSANGER FRONT TIRE WAS TURNED COMPLETLY DIFF WAY, THE BALL BEARER WAS DETACHED, THIS COULD HAVE KILLED ME IF I WAS ON FREEWAY! CALLED FORD THEY CONTINUED TO TELL ME THIS WASNT PART OF RECALL CALLED MEHCANIC SAID THE SUBFRAME SO RUSTED IT HAS COMPLETLY DETACHED FROM BALL BEARERS CAUSING TIRE TO BASICALLY FALL OFF. FORD WILL NOT FIX IT, GAVE ME EVERY OTHER ALTERNITIVE ON WHAT IT COULD BE. I HAD IT TOWED TO MY HOUSE, FORD WONT HAVE IT TOWED TO THE LOT TO LOOK AT IT AND ON TOP OF THAT WONT SEE IT FOR A WEEK IF I DO GET IT TOWED UP THERE! WHAT A MESS. ILL NEVER SHOP WITH THEM AGAIN. THEY WONT CARE UNTIL THIS KILLS SOMEONE.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE WHEEL BEARING COMPLETELY DETACHED FROM THE VEHICLE, WHICH RESULTED IN THE WHEEL DETACHING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT CORROSION FROM THE SUBFRAME CAUSED THE WHEEL BEARING TO DETACH AND IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING AT 30 MPH, THE VEHICLE JERKED AND THE CONTACT HEARD A NOISE COMING FROM THE STEERING WHEEL AND FRONT OF THE VEHICLE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 7/16/15*CN