2015 FORD ESCAPE Complaints

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the back over prevention camera displayed a distorted or upside-down image. The cause of the failure was not yet determined. The contact had previously received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); and was informed by the local dealer that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rear-view camera displayed a blank screen. The approximate failure mileage was 73,000.

My 2015 Ford Escape is diagnosed with a coolant intrusion due to flawed design issues by Ford. Coolant is slowly leaking into valve 2 and causing white smoke upon startup. The engine block is cracked due to faulty coolant system by per the designed of Ford. Only remedy is a new engine which is quoted at $8000. As this problem is entirely caused by Ford, it is unfair to expect the consumers to pay such a price.

The contact owns a 2015 Ford Escape. The contact stated that the rearview camera displayed a blank image while in reverse(R). Due to the rear-view camera failure, the contact had bumped into various objects or vehicles while in reverse(R). The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer, and the contact was informed that the part for the recall repair might be available the following day. The contact called and was informed that the part was for another model vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

See attached document for complaint. I am writing regarding the above-referenced recall for my 2015 Ford Escape. In October 2025, I received notice of the recall related to my vehicle. However, prior to receiving this notice, in September 2025, I opted to have my local Ford Dealership replace the camera because I felt very unsafe without the feature after becoming accustomed to it. At the time of service, the dealership informed me that there were no recalls posted for my vehicle, so I paid a total of $531.39 out of pocket for the replacement. I would like to inquire if it is possible to receive a refund for some or all of the charges I paid for the replacement. The dealership advised me that they were unable to process this request and that I needed to contact you directly. I have attached a copy of my invoice for your review. Thank you in advance for your consideration of my request. Contact

MIL activated, reported misfire in cylinder 2. Attempted to replace spark plugs but they had seized. Took to dealership: was told coolant leaked into cylinder and entire engine needed to be replaced. Technician said this was common with Ecoboost engines for this model year, but not enough to merit a recall. Cost to replace engine more than the vehicle is worth

The contact owns a 2015 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The contact was concerned about driving the vehicle due to a potential fire risk. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and 26V011000 (Equipment). An appointment was scheduled with the local dealer who confirmed that the parts were on backorder. The vehicle was not diagnosed or repaired. Additionally, the vehicle was scheduled to be towed to the local dealer. The manufacturer was not contacted. The failure mileage was approximately 88,000.

The back up/rear view camera display a blank or distorted image while in reverse and has reduced and distorted my view of what is behind in not one, but on both my 2015 Fords which have been recalled. I have come close on several occasions to having an accident. I got a letter from Ford confirming both cars are in a recall in October of 2025. We are now 6 months later and the service department at my Ford dealer has no answers. This is insane - 6 moths for both cars and they have no answers!! This is dangerous and it is infuriating that there is still no fix?!?!?!?!? This problem has been going on in both cars now at least 24 months. I want to dump them and never drive a Ford again, but I cannot afford to at this time. HELP!!!

Took care & kept up with car maintenance quite regularly, including oil and transmission fluid drain & fills. No signs of any issues. Going uphill and suddenly transmission starts slipping and pump is suddenly whirring loud. No urgent lights or dash messages. Drove it a little further (i was already super close to my destination) and within a minute the car is violently jerking. Loud metal bangs and clank sounds and lost power. RPMs up but can’t get into gear. It will jerk & move by itself at idle because can’t stay in park either. Still no warning message. Got it towed—dealership found NO transmission codes, but found one code, p0219, engine over speed; most likely from the RPMs spiking due to the slippage. The trans fluid level was ok but it was black and burnt, despite being serviced months ago. They confirmed it will need a total replacement transmission.

The contact owns a 2015 Ford Escape. The contact stated that while in reverse(R) the rearview camera intermittently displayed a blank screen. The failure later became a permanent failure, and the camera was inoperable. The contact received notification of NHTSA Campaign Number: 2569V5000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 157,000.