2020 FORD ESCAPE Complaints

The front left drivers door check guide bracket spot welds have separated from the door frame resulting in the door not opening and closing properly,the window will not roll down or up with the door closed .The door can only open about half way and doesn't shut properly without using unexcusable force .The spot-welds are clearly broken because there are 3 holes in the door where the door check mounting bracket is spot welded to the door shell .If I need to get in or out of the vehicle very fast in an emergency,the door may not open enough for me to get in or out or may not even open at all.If I need to roll down the window with the door shut in an emergency situation I will not be able to,I would have to break the window to escape danger.Ford needs to be responsible for fixing this problem that is clearly a manufacturing defect .A recall by Ford is due immediately to fix this dangerous issue.

The contact owns a 2020 Ford Escape. The contact stated that upon starting the vehicle, the AWD module warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the AWD system and advised that the vehicle was stuck in 2WD. The vehicle was not repaired. After investigating the failure, the contact related the failure to Ford Customer Satisfaction Program: 21B19 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.

Driving vehicle and AWD became disabled, received a major power train fault, and pre collision system disabled as well as other safety issues. Took to ford dealer and they said it was the AWD control module that caused the faults but this was not covered under powertrain warranty. There was a customer service program for this for 2020 escapes but my vin was not covered. It is identified as a powertrain fault so how is that not covered under powertrain warranty.

The driver side door brake isn't working properly due to broken welds in the assembly. I took it to my Ford dealer, and they will not give warranty consideration because the vehicle is over 36,000 miles, but under 3 years. I have done some research, and this is an ongoing problem with this model year. Their solution is to have me pay for an entire new door and assembly at a cost of between $2500-$3500.

When opening and shutting the drivers door it makes a terrible popping noise and is hard to shut.

The contact owns a 2020 Ford Escape. The contact stated that the front driver side door latch detached from the vehicle making it difficult to properly close the door. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, where it was diagnosed with needing the front driver’s side door to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 58,000.

The contact owns a 2020 Ford Escape. The contact stated there was a clicking sound while opening and closing the front driver's side door. The contact stated that the front driver's side window failed to roll down completely. The contact stated that eventually the front driver's side door failed to close as needed. Upon inspection it was discovered that the front driver's side door middle weld had separated. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who indicated that the door needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 11,000.

My check arm broke at the welding sites and has now affected my locks, window, and the door staying open/shut. I am worried about my window shattering and my door not closing or opening while I am driving. My locks are no longer working which leaves me to be worried about someone getting into my car, since there is not way for me to lock my door. They don’t even work with the key fob. The outside manual lock will not turn. The problem was confirmed by the dealership Ken Stoepel Ford In Kerrville, TX. But they will not fix it because it is out of warranty due to mileage. There was no warning of this. I was parked when it happened. I simply opened my door to get in and it snapped.

Broken spot welds in the left front door at the check arm attachment point in the door assembly. Window not operable. Door difficult to close due to interference of broken bracket inside door assembly. This is a known issue for make/model. Poor quality spot welds at point of attachment.

My door all of a sudden started popping and now the window will not go down and the door will not lock. The welded spots to hold on the door henge thing is gone and the henge is free moving in the door but still attached to the frame.