2002 FORD ESCAPE Complaints

View complaints related to 2002 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 980 complaints submitted for the 2002 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD ESCAPE
    - WASHINGTON, DC

    2002 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE UNINTENDED ACCELERATION. *SMD THE CONSUMER STATED WHILE SITTING AT A TRAFFIC LIGHT, THE VEHICLE SPONTANEOUSLY ACCELERATED, HITTING THE VEHICLE IN FRONT OF HI, BECAUSE HIS FOOT WAS ON THE BRAKE, THE CRASH WAS NOT AS VIOLENT AS IT COULD HAVE BEEN. TWO OF THE PASSENGERS IN THE OTHER VEHICLE WENT TO THE HOSPITAL WITH SHOULDER INJURIES. THE CONSUMERS VEHICLE WAS DECLARED TOTALED. *JB

    Source: CONSUMER LETTER
  • 2002 FORD ESCAPE
    - NEWTON FALLS, OH

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE UNDERBODY FRAMING AND THE CROSS MEMBER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSTALLED A NEWLY DESIGNED REINFORCEMENT; HOWEVER, THE FRAME AND THE CROSS MEMBER WERE RUSTED AND NOT COVERED UNDER THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 189,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - GARDNER, MA

    RECEIVED NOTICE IN MAIL MY FORD WAS RECALLED DUE TO CORROSION RELATED SEPARATION OF FORWARD ATTACHMENT OF LOWER CONTROL ARM FROM SUBFRAME. THIS WAS FIX WITH JUST REINFORCED CROSSBAR...AN INDEPENDENT MECHANIC JUST RECENTLY CHECK MY VEH DUE TO STEERING AND FRONT END ISSUE I HAVE BEEN HAVING AND DISCOVERED THE AREA WHERE THE CROSSBAR HOLD ON TO IS RUSTED OFF..I CAN NOT DRIVE VEHICLE...THIS RUST THEY TELL ME WAS/OR WOULD HAVE BEEN NOTICE OF TIME CROSS BAR WAS INSTALL AND SHOULD HAVE NOTIFIED ME THAT MORE WORK SHOULD HAVE BEEN DONE. PERHAPS CORRECT/REPLACE THE WHOLE THING...I WOULD LIKE TO HAVE IT REPAIRED AT FORDS REQUEST,,,THE DEALERSHIP DENIED DUE TO RECALL FIXED ACCORDING TO FORD. HAD I BEEN AWARE IF THIS RUST ISSUE AT TIME OF REPAIR I WOULD HAVE BEEN ABLE TO DEAL WITH IT AND NOT BE AT RISK DRIVING ALL THESE PAST MONTHS.... *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - DURHAM, NC

    ON 4/10/2014, I WAS DRIVING THE VEHICLE AND NOTICED THAT WHEN I LET MY FOOT OFF THE GAS PEDAL, THE CAR SHOWED NO SIGNS OF SLOWING...AS IF I WAS STILL ACCELERATING. I HAD TO USE THE BRAKE TO MAKE THE CAR SLOW DOWN. ON 4/12/2015, I WAS PULLING INTO THE DRIVEWAY AND LET MY FOOT OFF THE PEDAL TO COAST TO THE PARKING POSITION, WHEN IT SUDDENLY ACCELERATED, AND I ALMOST HIT OUR FENCE. THERE IS DEFINITELY SOMETHING WRONG WITH THE ACCELERATION SYSTEM. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - COLORADO SPRINGS, CO

    THE ACCELERATOR CABLE APPEARS TO HAVE GONE OUT. THE GAS PEDAL GOES DIRECTLY TO THE FLOOR AND THE ENGINE IS AT 6RPM'S. CALLED FORD AND EVEN THOUGH THEY HAD NEARLY 500K CARS RECALLED DURING THE EXACT YEAR MY CAR WAS BUILT THEY WILL NOT CLAIM RESPONSIBILITY FOR IT. IN THE MEANTIME MY TWO CHILDREN WERE HURT BECAUSE THEY COULDN'T ACCELERATOR ON TO THE HIGHWAY AND THEN HAD TO SHUT OFF THE CAR. FORDS SOLUTION WAS FOR ME TO TAKE MY CAR TO THEIR DEALERSHIP AND PAY THEM TO FIX MY VEHICLE, BUT TO KEEP THE RECEIPTS JUST IN CASE THEY ARE "FORCED" TO REIMBURSE ME FOR MY COSTS. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - GROOVE PORT, OH

    TL* THE CONTACT OWNED A 2002 FORD ESCAPE. THE CONTACT WALKED OUTSIDE AND DISCOVERED THAT THE VEHICLE CAUGHT FIRE. THE ENGINE WAS NOT TURNED ON AND THE KEY WAS NOT IN THE IGNITION SWITCH AT THE TIME OF THE INCIDENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE INCIDENT COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - BLOSSVALE, NY

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE DEALER WAS TO INSTALL A NEWLY DESIGNED REINFORCEMENT CROSS-BRACE FOR THE UNINTENDED DETACHMENT OF THE LOWER CONTROL ARM. A SHORT TIME AFTER THE REPAIR, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ANOTHER SERVICE, WHO NOTICED THAT THE BALL JOINT WAS SEPARATED FROM THE CONTROL ARM AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - AKRON, OH

    MY 2002 FORD ESCAPE HAS BEEN TO MULTIPLE DEALER SERVICE CENTERS AND MECHANICS TO TRY TO PINPOINT A BANGING NOISE THAT COMES FROM THE FRONT RIGHT SIDE WHEN DRIVING OVER BUMPS OR POTHOLES AT LOWER SPEEDS. TO DATE I HAVE HAD TIE RODS, SWAY BARS, SWAY BAR LINKS, BALL JOINTS REPLACED AND ALL BODY MOUNTS, ENGINE MOUNTS, CONTROL ARMS, SHOCKS AND STRUTS ALL CHECKED AND ALL NUTS AND BOLTS TIGHTENED. I HAVE NOT BEEN ABLE TO HAVE A MECHANIC TELL ME WHAT THE ISSUE IS. I HAVE SEARCHED THE INTERNET AND SEE SEVERAL COMPLAINTS ALL FOR THE SAME PROBLEM. I KNOW MY TRUCK IS NOT THE ONLY ONE, HOWEVER I CANNOT AFFORD TO CONTINUE REPLACING PARTS IN HOPES THAT WE MIGHT FINALLY FIND THE CAUSE OF THE SOUND. I FEEL FORD NEEDS TO TAKE RESPONSIBILITY FOR WHATEVER IT IS THAT IS FAILING BEFORE SOMEONE ENDS UP SERIOUSLY INJURED. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - OCALA, FL

    TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. IN ADDITION, THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE ABS AND THE OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE OVER HEAD LIGHT IN THE VEHICLE ALSO INDEPENDENTLY ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,337.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - BINGHAMTON, NY

    DRIVING DOWN A BUSY HIGHWAY, OUR ESCAPE HAD THE CONTROL ARM DETACH FROM THE SUB FRAME. WE TOOK THE CAR TO THE DEALER AND THEY TOLD US THIS WOULD NOT BE COVERED UNDER ANY RECALL BY FORD BECAUSE IT HAD COMPLETELY SEPARATED. DESPITE THAT THE DAMAGED AREA OF THE CAR BEING WHAT IS RECALLED IN 14V165000. FORD HAS DONE NOTHING TO HELP THIS ISSUE. LUCKY ENOUGH THERE WAS NO ACCIDENT, BUT THIS IS A HUGE SAFETY ISSUE AND SOMEONE IS GOING TO GET KILLED. FORD NEEDS TO FIX THE DAMAGED SUB FRAMES, NOT JUST FIX THOSE THAT HAVEN'T ALREADY BROKE AND CONSUMERS HAVE HAD TO PAY THOUSANDS TO GET FIXED. *TR

    Source: NHTSA WEB SITE