2020 FORD ESCAPE Complaints

View complaints related to 2020 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,500 complaints submitted for the 2020 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 FORD ESCAPE
    - Clarkfield, MN

    At 75,000 miles the door spot weld on the check arm bracket failed. The window also will not go down. We now have 85,000 miles and the passenger door spot welds failed.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Deer Park, WA

    The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD ESCAPE
    - Haverhill, MA

    The contact owns a 2020 Ford Escape. The contact stated that the check arm attachment points were fractured on the front driver's side door. The front driver's side door made an abnormally loud sound while being opened. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The dealer confirmed that there was no recall associated with the VIN. The manufacturer was made aware of the failure. The failure mileage was approximately 39,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD ESCAPE
    - Hartland, WI

    2020 Ford Escape - 3 Broken Spot Welds In The Left Front driver Door At The Check Arm Attachment Points In The door assembly. The door swings wide open. Just broken off on their own. Nothing stops door now bc arm limiter is detached off. Can see 3 obvious Welding holes that broke off. Closing door is very difficult bc broken arm is in way. Makes cracking clicking sounds. Window will not go down now either.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Oldsmar , FL

    Spot Welds at door check are starting to crack/fail making a intermittent snapping noise. This is on both front doors. There are 6 spot welds holding bracket on. At this time the ones behind the check on the door is failing putting stress on the other spot welds. Dealer said it out of 36 month warranty so, I would need to pay myself when it completely fails.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Rochelle, IL

    My 2020 Ford Escape has the reported problem with the door making a popping noise due to a problem with the spot welds on the inside. I have not had an issue with the door coming open on its own and did not know that was a possibility until I read about it in the news today however my vehicle does have the same symptoms as are reported. I was in the process of taking the vehicle in for the other safety recalls on it but had to delay that work due to the door issue.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Owasso, OK

    Door check device on the drivers door broke off at the riveted attachment point. Device started making a popping noise followed by a complete failure. Door would not close and window would not roll down or get stuck in the down position. Stopped and had body shop remove door check device.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Jacksonville, FL

    I was getting out of my car and when I opened my door it sounded like someone had hit my car. I checked to see if there was any damages and there was none. After further investigation I noticed that the spot welds on the driver side door of my 2020 Ford Escape came loose and the door was starting to move freely inside the door. This causes the door to not be able to open all the way. I took my vehicle to the dealership and they kept it for weeks before they told me that I had to have my door replaced and it was going to be $4000. I called Ford and they sent a representative to the dealership to look at it and they did agree to pay 40% of getting it fixed but I still don't have the $2000 to get something fixed that is clearly a manufacturer defect. I even have an extended warranty but this part was not covered. There were no warning lights, messages, or anything. This happened at 59,600 miles. I have attached pictures of the left and right door jams (spot welds) for comparison.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Livonia, MI

    The door welds came apart with a loud pop. The door would not open or close properly. There was no warning prior to the failure. Ford inspected door and gave an estimate of $1900 to paint and replace the door. Independent body shop inspected and welded new check arm for $700.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Tuscola, IL

    While opening and closing left front door (driver door) making a popping noise which is now making it difficult to close and open the door. This opposes a safety if I’m not able to open my door when needed. This has started a few days ago so I have not contacted dealership and confirmed with them but I have watched a few YouTube videos regarding others having the same problem and concern. There were no warning lights/lamps present and no prior problems before this occurred.

    Source: NHTSA WEB SITE