2020 FORD ESCAPE Complaints

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made an abnormal popping sound and opened independently. The vehicle was taken to the dealer and diagnosed with a front driver's side arm assembly fracture. The contact was informed that the door and arm assembly needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 65,000.

AWD Module Failure and needs to be replaced. Service lights came on, and awd was disabled, pre-collision was disabled, and hill-start assist was not available. I looked this up, and al ot of people have had the same problem. The vehicle was just outside the warranty (37,688) and cost over $1100 to repair. AWD should be considered to be in the Powertrain warranty that is still active.

Spot welds broke off of the door limiter. Took it to ford while under warranty at 34,000mi and they could not fix due to mechanics strike. Came back after the strike and was told that since the vehicle is at 36,800 miles they would not cover it, even though they had info that I was there before the warranty ran out. They did remove the part so it would not break the glass but it left the door sagging and out of alignment.

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side hinge was fractured. The contact stated that there were three holes in the front driver’s side door. Additionally, the contact stated that he heard an abnormal sound when the door weld fractured. The vehicle was taken to the dealer where it was diagnosed that the hinge had fractured from the spot weld and needed to be replaced. The vehicle had not yet been repaired. The contact then stated that he was informed by the dealer that the VIN was included in an unknown recall. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 29,000.

Fluid leaks onto drivers foot while driving. Was told by ford mechanics it’s a known problem and normal for the make and model of car

The contact owns a 2020 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The check arm door makes a strong creaking/cracking sound as the door is opened and closed. This is believed to be due to cracked spot welds in the check arm assembly. It creates an inability to roll down the window all day and I fear further damage if this is unable to be fixed through a recall.

The contact owns a 2020 Ford Escape. The contact stated while opening the front driver’s side door, the contact heard an abnormal sound coming from the door and the door was difficult to open. The dealer was contacted and stated that the vehicle needed to be inspected and referred the contact to a local independent mechanic. The vehicle was taken to the independent mechanic and the contact was informed that the check strap on the front driver’s side door had separated from the frame of the vehicle. The contact was informed that the door needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 57,200.

The contact owns a 2020 Ford Escape. The contact stated that there were three holes in the front driver’s side door. The contact stated that while opening and closing the front driver’s side door, she heard abnormal clunking and popping sound. The contact stated that her son used WD-40 to lubricate the hinge and noticed that the hinge was fractured. Additionally, the contact stated that the driver’s side window failed to roll down completely and the front driver’s side door failed to open or close properly. No warning lights were illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 50,000.