2002 FORD ESCAPE Complaints
View complaints related to 2002 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 980 complaints submitted for the 2002 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 FORD ESCAPE- MARTINSBURG, WV
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING AT 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE DUE TO ICE AND GRAVEL ON THE HIGHWAY. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BRUISED HEAD AND FRACTURED THUMB THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD ESCAPE- CHARLOTTE, NC
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC). WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR AND THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE ABS AND BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE REAR WHEEL SENSOR SHORT CIRCUITED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 209,000. UPDATED 04/06/15*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD ESCAPE- PALATINE, IL
2002 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO EXCESSIVE CORROSION AND LARGE CRACK IN THE ENGINE CRADLE/ SUBFRAME. *SMD THE CONSUMER STATED THE STEERING WENT TO THE LEFT APPROXIMATELY 15 DEGREES WHILE DRIVING STRAIGHT DOWN THE ROAD. THE SENT IN RECALL NOTICE # 14V165000. ACCORDING TO FORD, THE VEHICLE DID NOT HAVE COMPLETE SEPARATION OF THE LOWER CONTROL ARM. *JB
Source: CONSUMER LETTER -
2002 FORD ESCAPE- CONNERSVILLE, IN
I WAS DRIVING MY FORD ESCAPE 2002 OUT OF TOWN, I NOTICED MY CAR PULLING AWAY FROM ME. I TOOK MY FOOT OFF THE THROTTLE AND NOTICED THE THE CAR WAS ACCELERATING. I KNEW A STOP SIGN AND A HIGHWAY WAS UP AHEAD, AFTER BLOWING THREW THE STOP SIGN ONLY BEING ABLE TO SLOW THE CAR DOWN TO 20 WITH THE BRAKES, I PULLED THE E-BRAKE AND STILL DID NOT STOP, AFRAID AND SCARED I PUT THE CAR IN PARK, THE CAR THEN SNAPPED AND WENT INTO REVERSE AND THE ONLY THING I COULD DO WAS AIM FOR A POLE AND HIT IT. I GOT OUT OF THE CAR AND IT WAS STILL GOING WITH THE ENGINE SMOKING, FEARING OF A FIRE I SHUT THE ENGINE DOWN. *TR
Source: NHTSA WEB SITE -
2002 FORD ESCAPE- SURREY BC, DC
VEHICLE WAS DRIVEN TOWARDS A CROSSING AND THE LIGHT WAS RED. I TRIED TO STOP, BUT INSTEAD IT ACCELERATED ON APPLYING THE BRAKES AND T-BONED A CAR ON THE CROSSING. THE BRAKES ON THIS CAR WERE SERVICED A FEW TIMES IN THE PAST AND THE COMPLETE HISTORY IS AVAILABLE AT THE DEALER....UPDATED 04/02/15 *BF
Source: PORTABLE SAFETY COMPLAINT FORM -
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2002 FORD ESCAPE- HOLLAND, MI
DRIVING THE VEHICLE DOWN A RESIDENTIAL STREET. APPLIED THE BRAKES, PEDAL WENT TO THE FLOOR. CAR ROLLED TO A STOP WITH LIMITED BRAKING. PLACED INTO PARK AND HAD PASSENGER PUMP BRAKES. FRONT PASSENGER SIDE BRAKE HOSE ADJACENT TO THE CALIPER HAD RUPTURED. SAW ONLINE THAT THIS IS A COMMON PROBLEM WITH 1ST GENERATION FORD ESCAPES. COULD HAVE BEEN SERIOUS IN HEAVY TRAFFIC! *TR
Source: NHTSA WEB SITE -
2002 FORD ESCAPE- BROCKTON , MA
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE CONTROL ARM SEIZED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE CROSS MEMBER WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD ESCAPE- CUDAHY, WI
WHILE PULLING OUT OF A PARKING LOT, I NOTICED THE VEHICLE'S STEERING SEEMED LOOSE & THERE WAS A CREAKING NOISE FROM THE FRONT END. VEHICLE CONTINUED TO PULL TO THE RIGHT AS I DROVE DOWN THE ROAD, AND CREAKING NOISE INCREASED. I DROVE DIRECTLY TO DEALER WHERE I'D HAD THE WORK FOR RECALL 14V165000 COMPLETED ONLY 4 WEEKS PRIOR (26 DEC 2014), AND THEIR ASSESSMENT WAS A CRACKED SUBFRAME. SERVICE WRITER INFORMED ME THAT THE CAR WAS DANGEROUS TO DRIVE, AND THE COST TO REPAIR WOULD BE A MINIMUM OF $2000 IN PARTS AND LABOR, PLUS THE LIKELIHOOD OF ADDITIONAL REPAIRS NEEDED ONCE THEY FOUND OTHER CORRODED PARTS IN NEED OF REPLACEMENT. I DECLINED THE REPAIR AND PURCHASED A NEW CAR (NOT A FORD) INSTEAD. *TR
Source: NHTSA WEB SITE -
2002 FORD ESCAPE- CLARKSVILLE, AR
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE BRAKE PEDAL DEPRESSED TO THE FLOOR AND THERE WAS SMOKE EMITTING FROM THE VEHICLE. THE VEHICLE CAUGHT ON FIRE WHICH WAS EXTINGUISHED BY THE CONTACT. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ABS ELECTRICAL SYSTEM HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE CONTACT DID NOT RECEIVE THE RECALL NOTICE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE HAD SURPASSED THE STATUE OF LIMITATIONS FOR THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD ESCAPE- HERNDON, VA
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE CROSS-BRACE FRACTURED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V165000 (STRUCTURE) BUT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO DIAGNOSED THAT THE SUB FRAME AND THE CONTROL ARM NEEDED TO BE REPLACED. IN ADDITION, THE MECHANIC ADVISED THAT THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE