2003 FORD ESCAPE Complaints

THE RIGHT FRONT SUB-FRAME IS DANGEROUSLY RUSTED THROUGH, AND MY MECHANIC SAYS IT'S NOT SAFE TO DRIVE AS IT MAY COLLAPSE AN ANY MOMENT. I TOOK IT TO THE FORD DEALERSHIP IN NORTH CANTON, OHIO THIS SUMMER (APPROXIMATELY JUNE OR JULY) AND THEY SAID THE VIN NUMBER WASN'T ON THE RECALL LIST, SO THEY REFUSED TO FIX IT. THE SITUATION IS SUCH THAT I HAVE A VEHICLE THAT IS UNSAFE TO DRIVE, AND FORD MOTOR CO. WILL NOT FIX IT. AS OF NOW, I AM AFRAID TO USE THIS VEHICLE. THE QUESTION IS: WHY HAS FORD RECALLED AND REPAIRED MOST OF THESE RUSTED SUB-FRAME PROBLEMS, BUT NOT MINE?

LAST YEAR I RETURNED MY VEHICLE TO THE DEALER FOR THE SUB FRAME RECALL. I HAD THE NEW SUPPORT INSTALLED. THIS YEAR WHEN I WENT FOR MY ANNUAL VEHICLE INSPECTION I WAS TOLD TO STOP DRIVING THE VEHICLE AS MY SUBFRAME WAS SO BADLY RUSTED THAT IT COULD BREAK AT ANY TIME. WHY WAS THE SUBFRAME REPLACEMENT NOT INCLUDED IN THE RECALL?

STEERING LOSE WITH LITTLE CONTROL. MECHANIC STATES A SEPARATION OF THE LOWER CONTROL ARM DUE TO EXCESSIVE CORROSION IN FRAME. MATCHES FORD RECALL 14S02. YET RECALL WAS PERFORMED JUNE 2014. SO SAFETY RECALL FAILED.

I WAS DRIVING ALONG A HIGHWAY GETTING READY TO TURN WHEN THE FRAME BROKE AND I WAS BARELY ABLE TO GET OFF THE ROAD WHEN IT STOPPED BECAUSE I FOUND OUT LATER THE FRAME THAT KEPT THE C V JOINT IN PLACE CAME APART AND MY TIRE TWISTED INTO THE WHEEL WELL. THE RECALL THAT WAS TO KEEP THIS FROM HAPPENING HAD BEEN PERFORMED BUT THE REPAIR DID NOT KEEP THIS FROM HAPPENING TO MY VEHICLE.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE IGNITION COILS, SPARK PLUGS, AND MANIFOLD GASKET WERE REPLACED. ONE MONTH LATER, THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO TWO DIFFERENT INDEPENDENT MECHANICS WHERE THE IGNITION COILS, SPARK PLUGS, AND MANIFOLD GASKET WERE REPLACED AGAIN. THE FAILURE PERSISTED. THE TECHNICIAN STATED THAT THE POWER TRAIN CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

WENT TO GET CAR INSPECTED AND THE EXHAUST Y PIPE AND ENGINE CRADLE SUBFRAME HAS CORRISON. CALLED THE FORD RECALL AND FOR SOME REASON MY VEHICLE DID NOT HAVE A RECALL, BUT THERE WERE OTHER 2003 RECALLS FOR THE CONTROL ARMS AND CORRISON OF THE FRAME AND MEMBERS. THIS SEEMS TO BE A PROBLEM WITH A LOT OF FORD VEHICLES BUT NOT ON THE RECALL LIST AND SHOULD BE. VEHICLE HAS 100,078 MILES. THERE IS ALSO NOISE COME FROM AN AREA AROUND THE TIRES NOT SURE WHICH ONE.

I WAS PULLING OUT OF MY DRIVEWAY AND STARTED TO HEAR A LOUD CLUNKING NOISE. I PULLED THE CAR BACK IN AND IT HAS SAT THE PAST FEW DAYS. I TOOK IT TO MY MECHANIC AND WAS TOLD THAT THE WHOLE FRONT END AND FRAME ARE RUSTED AND NEEDS TO BE REPLACED. I RESEARCHED ONLINE AND AM NOW AWARE OF ALL THE ISSUES THAT INVOLVE RUST ON THESE MODELS. I AM SCARED TO EVEN DRIVE THE CAR IN THE SHAPE THAT IT IS IN. I WILL CALL THE RECALL HOTLINE BUT ACCORDING TO WHAT I HAVE READ I DON'T EXPECT MUCH HELP FROM FORD. I WILL NEVER PURCHASE ANOTHER FORD AND AM SORRY TO SAY THAT AS CONSUMERS WE SHOULD EXPECT THESE COMPANIES TO STAND BEHIND THEIR CHEAPLY MADE PRODUCTS

WHEN PULLING OUT OF MY PARKING SPOT MY CAR STEERING ITSELF SHARPLY. I PULLED THE WHEEL BACK TO STRAIGHT. AS I WAS DOING THIS, I HEARD A CRACK. I HAVE BEEN HEARING SIMILAR CRACKS IN THE PAST MONTHS WHEN I GO OVER BUMPS AT SLOW SPEEDS. I CAME UPON RECALL #14S02. I BROUGHT MY CAR TO APPLE FORD IN APPLE VALLEY, MN TO GET MY BRACE INSTALLED. MY TECH SAID THE CARS SUB FRAME FAILED INSPECTION. THE FRAME WAS SO BAD YOU COULD STICK A PEN THOUGH IT. HE SUBMITTED PHOTOS TO FORD MOTOR COMPANY TO GET A NEW FRAME APPROVED. FORD DENIED THE REPAIR AS THE SUB FRAME IS NOT BROKEN ALL THE WAY THROUGH. THIS FIX IS ON THE CUSTOMER FOR $2200. I CANNOT PAY THAT. I ASKED, SINCE MY FRAME WAS SO BAD IF IT WAS SAFE? IT WAS RECOMMENDED I STAY OFF THE HIGHWAY, OR STAY UNDER 60 MPH. THIS IS NOT A SOLUTION. I DON'T FEEL SAFE IN MY CAR ANYMORE. I UNDERSTAND THAT FORD IS ONLY LEGALLY LIABLE FOR THE SOLUTION THEY CAME UP WITH AS A FIX THAT THE NHTSA APPROVES. THAT IS THE BRACE ONLY. PLEASE LOOK INTO MAKING FORD REPLACE SIGNIFICANT CORROSION TO THE FRAME INSTEAD OF A COMPLETE BREAK. I SHOULD BE ABLE TO DRIVE AS NORMAL WITH THIS RECALL FIX. NOW, I HAVE A CAR THAT I WANT TO GET RID OF. WHO WILL WANT TO BUY THIS CAR FOR WHAT IT WOULD HAVE BEEN WORTH IF IT WAS 100% ROAD WORTHY? PLEASE TAKE ANOTHER LOOK AT THIS RECALL. I HAVE REPAIR DOCUMENTS AND MY FORD TECHNICIAN SAYS HE WILL BE HAPPY TO SPEAK WITH ANYONE WHO NEEDS HIS INPUT. HE WAS VERY SURPRISED THE REPAIR WAS DENIED DUE TO THE POOR CONDITION.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING AT 65 MPH, THE CRUISE CONTROL FAILED TO ENGAGE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE SPEED CONTROL CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,496. UPDATED 11/23/15*LJ *CN

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING OVER A BUMP IN THE ROAD AT APPROXIMATELY 10 MPH, THE FRONT PASSENGER SIDE WHEEL WELL FRACTURED AND DAMAGED THE SUSPENSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS RUSTED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.