2011 FORD ESCAPE Complaints

View complaints related to 2011 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,320 complaints submitted for the 2011 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 FORD ESCAPE
    - Murfreesboro, TN

    The contact owns a 2011 Ford Escape. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard. There was no warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the brake pads needed to be replaced. The brake pads were replaced; however, the failure persisted. The brake rotors and calipers were replaced but the failure persisted. The dealer was contacted, and the contact was informed that the flex brake line needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The flex brake lines were replaced by the contact's husband. The failure mileage was approximately 77,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD ESCAPE
    - Durham, NC

    The contact owns a 2011 Ford Escape. The contact stated that while driving at 60 MPH, the front driver side wheel seized and would not release. The vehicle was towed to the dealer where it was diagnosed with a fractured wheel dimension as a result the dimensions needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,899.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD ESCAPE
    - Acworth, GA

    Power steering fails intermittently with no warning. Causes loss of steering control momentarily, then returns to normal after restarting. It has affected this vehicle sporatically since 152K miles. Odometer reads 156K on 7-10-23. It has not been inspected by any mechanic, dealer, or insurance professional. This is a serious safety risk.

    Source: NHTSA WEB SITE
  • 2011 FORD ESCAPE
    - Vienna, VA

    The contact owns a 2011 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal grinding sound coming from the steering column before the power steering malfunctioned and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 14V284000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 200,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD ESCAPE
    - Sharpsburg, GA

    The power steering keeps going out and the car becomes almost impossible to control. I have to turn the car off and on several times for it to work again. I am scared to drive it because I do not want to wreck. No warnings it just goes out. This has happened on numerous occasions. I noticed recalls on this for the same reason on the same vehicle. Why does my car not have the same recall?

    Source: NHTSA WEB SITE
  • 2011 FORD ESCAPE
    - Kentwood, MI

    The contact owns a 2011 Ford Escape. The contact stated that the rear windshield wiper motor failed to deactivate, causing the battery to drain. The vehicle was taken to the dealer, where it was diagnosed that the rear windshield wiper motor needed to be replaced; however, the dealer confirmed that the warranty had expired. The contact stated that the dealer had previously replaced the rear windshield wiper motor; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000. The VIN was unavailable.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD ESCAPE
    - Haverhill, MA

    The contact owns a 2011 Ford Escape. The contact stated that the vehicle was taken to an independent mechanic for a routine maintenance inspection, and he was informed by the mechanic that the front subframe engine cradle displayed rusted holes and corrosion located near the control bracket and the contact was concerned for his safety. The contact also stated that the rear wheel rails had started to rust. The dealer was notified of the failure and the contact was informed that a fee would be charged for the repair. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 160,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD ESCAPE
    - Cleveland, OH

    Discovered my car has electric power steering not seeing a reservoir did some research and seen that there were a lot of 2011 Ford Escapes with safety recalls three being the main problems I've had with my car since I began financing it almost 4 years ago my last payment is in 2 weeks. Went to leave a driveway and within a few seconds my steering wheel locked up and I thought it was strange that's when I found out I have electric power steering and that there has been recalls turned the car off turn to back on and it was just fine. Found out that is a common thing although it may not be considered a safety recall just yet but I would believe it is a major problem because anytime in my life if I was to believe my power steering was failing me I would still have control over the wheel but this thing locks up as if I ain't going nowhere. I seen that there has been recalls for fuel systems front wheel bearings and electric power steering. My engine light has been on for a very long time and people say it's because of the O2 sensor causing a misfire to appear random. My front wheels kind of knock making me think it could be between the rack axle and bearing. Other than that my radio face button stopped working one day as if they were possessed until they completely shut off and I have no access to it besides the steering wheel components. Rear wiper stuck in the up position one day was causing a tick I could hear with no power and no key in the ignition that caused my battery to die several times 2 years in a row. Realized unplugging my rear wiper made it quit but I can't use my front washer fluid without it being unplugged. And my AC Open Air Max AC and heating cooling climate control buttons work but the blower only works on high making me think yet another electrical issue being the blower speed regulator is bad. I would say these are safety issues package together. This website says I have 0unrepaired recalls. Might try fix it with a torque sensor/calling dealership.

    Source: NHTSA WEB SITE
  • 2011 FORD ESCAPE
    - West Mifflin, PA

    The contact owns a 2011 Ford Escape. The contact stated that on three separate occasions, while driving at low speeds, the steering wheel became difficult to maneuver. The contact was able to turn off and restart the vehicle on each occasion. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and produced code: B1342. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer was notified of the failure and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 144,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD ESCAPE
    - Anchorage, AK

    The contact owns a 2011 Ford Escape. The contact stated that while driving at low speeds, the power steering functionality failed to remain operational. The steering wheel failed to turn with the wheels. The steering wheel was shaking. The steering wheel failed to turn. There was an unknown sound detected outside the vehicle. The tire warning light was illuminated. The navigation system was dimmed and not responding. The vehicle was taken to an independent mechanic who informed the contact about a recall. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 143,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE