2016 FORD ESCAPE Complaints

The contact owns a 2016 FORD Escape. The contact stated while operating the vehicle he stated that the rearview camera is completely off and will not operate. The contact received notification of NHTSA Campaign Number: (The contact received notification of NHTSA Campaign Number: (example: 20V315000 (BACK OVER PREVENTION) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 82,228.

I am the 2nd owner of my 2016 Ford Escape 1.6L ecoboost, my aunt and uncle were the original owners. Between us we have every maintenance record of every on time and professionally performed requirement the Escape has needed and it ran beautifully. Then, in February 2026 the idle started to get a bit rough and I was preparing to put in the OEM sparkplugs when 3/28/26 the engine overheated, I was stranded on the side of a 45 mph street waiting for it to cool so I could move to safety. Between that incident and 4/29/26 I went thru 9 gallons of coolant, replaced the sparkplugs, put the front end up and "burp' the system as there was constantly air bubbles being introduced from a source I could not find. I had the hoses and clamps inspected, replaced the coolant reservoir and the reservoir cap, the vehicle started to shutter upon starting even after it was warmed up and every day needed to be burped and topped off before and after driving in town but often had no coolant loss during freeway driving, finally 4/28/26 I noticed smoke from the exhaust when I started the car in the morning and that smoke was accompanied by a foul, burnt, electric smell. While burping the air and topping the coolant that morning, the engine sputtered and died 2 separate times. I decided that it was time for a cooling system diagnostics as I still could still see no evidence of an external leak. The Ford technician recorded this tech story. "The vehicle ran rough and smoked for a couple seconds after starting.the vehicle ran its self test and had p0316, b0303, p1299, and p0217. These dtcs relate to cylinder misfire on startup and cylinder misfire and cylinder 3 and over temp/protection being active. ... I suspected a possible coolant intrusion concern into cylinder 3, performed a pressure test on the cooling system and observed a drop in the pressure. I remove the spark plug and found coolant on the cylinder walls and the top of the piston in cylinder 3." Advise to replace long block assembly.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that on several occasions while in reverse(R), the rearview camera went black, worked intermittently, and displayed upside-down images. Additionally, the contact stated that on several occasions, the camera activated inadvertently while the vehicle was in reverse(R), drive(D), or neutral(N). The vehicle was taken to a dealer, but it was not diagnosed or repaired. The contact was advised that parts were not yet available for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

My backup camera is experiencing the problems in the recall. Ford dealership wants to charge me 200 dollars for diagnostics. I should not have to pay for diagnostics or a new camera since it’s covered under the recall.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera displayed a blank image. The dealer was contacted and confirmed that parts to do the recall repair were not yet available. The manufacturer was not made aware of the issue. The failure mileage was 162,858.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly and only intermittently operated. The contact stated that the rearview camera image occasionally appeared while the vehicle was moving forward. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the message to take the vehicle to the dealer for service was displayed. The vehicle was taken to the dealer; however, the contact was informed that parts were unavailable to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rearview camera displayed a blank and distorted image. The failure mileage was unavailable.

The contact owns a 2016 Ford Escape. The contact stated that the rearview camera was inoperable. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was contacted, and the contact was informed that parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera intermittently operated, and the message “Camera not Available” was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 147,225.