2020 FORD ESCAPE Complaints

The contact owns a 2020 Ford Escape. The contact stated while opening the front driver’s side door, the door failed to open completely. The contact had to forcefully pull the door handle for the door to open. The contact became aware that the latch was welded incorrectly. The vehicle was taken to the dealer and the dealer stated that the front driver’s side door needed to be replaced. The vehicle was not repaired because the door was not available. The manufacturer was not contacted. The failure mileage was 19,000.

The contact owns a 2020 Ford Escape. The contact stated while driving approximately 30 MPH and going over a bridge, the vehicle lost traction. The vehicle spun 360 degrees and spun off the bridge and then back onto the roadway. The contact attempted to steer the vehicle in a forward direction; however, the vehicle failed to steer forward direction while turning the steering wheel. The contact that she heard an abnormal "thumping" noise coming from underneath the floorboard. The contact was able to regain control of the vehicle. The contact stated that the AWD, Pre-Collision Assist, and power train malfunction" warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the AWD Module needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to Ford Customer Satisfaction Program: 21B19 AWD Module (Power Train). The failure mileage was approximately 64,000.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was contacted by phone and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. Parts distribution disconnect.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2020 ford escape only 41k miles Broken spot welds in left front door check arm attachment points .. started making popping noise when opening door and know have trouble with opening g and closing door and ford won't fix it ??

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealers: Sayville Ford (5686 Sunrise Hwy, Sayville, NY 11782: (631) 573-0338) and Steven's 112 Ford (507 NY-112, East Patchogue, NY 11772: (631) 475-1133) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

3.09.2023 I received a 2nd recall notice letter from Ford last week that the parts are now available and to contact my dealer to schedule an appt. I just contacted my dealer, and was told that the parts are extremely constrained from Ford TO the dealers, with them stating they are only getting 2-3 repair kits per week. I was placed on a list, and apparently am number 65 in the waiting queue and it may be 4-6 months before I get a call back. While my car is operating fine, I find it extremely deceiving that customers would be contacted saying the parts are available, when they clearly are not. I doubt you can do anything, but did want to report this as it certainly can impact the statistical chance of my vehicle being impacted by this recall. Regards,

November 18, 2022 had my car for 22 months when I took it for oil change I reported a noise when turning the steering wheel. Ford mechanics decided it the front shocks. Part # LX6Z18124EQ was ordered at that time. As of today 3/8/2023 it is still on back order. The noise is getting louder. I have been in contact with Ford which has expedited the part about 3 - 4 weeks ago. Still not at dealership. I have never had so much problems with a new car. Ford denied the buy back or lemon law for FL stating it was after the 24 month warranty which is false. I’m wondering what else can I do if anything.

The contact leased a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.