2020 FORD ESCAPE Complaints

1 - The spot weld in the door broke. Which is not allowing the window to go down which is also not allowing the car doors to lock. 2 - What if in an accident the window can not go down and that is my only option? What if we cant lock the door going through cities and stopping at lights? Secruiting of doors not locking is a issue. What if door does not hold and falls off? 3 - Yes to Ford Garage in the area 4 - Zero other issues. Like everyone else is reporting the same issue. Im not the only one. NHTSA is even putting a notice out about it. Why is this not covered by Ford? What other issues are wrong with the car if a spot weld broke? Faulty mechanics being used to build a car.

The door makes a cranky noise that makes it hard to open and close. The windows are also possibly going down now. the dealership is not trying to take responsible.

For no apparent reason, driver side door malfunctioned in mid-July 2022. Could not open all the way and power window struggled. Now door creaks and power window stuck in open position. Crest Ford dealer in Warren, MI claimed high winds or over extension. There was no high winds nor over extension. This is a manufacturer's defect. Crest Ford dealer stated I would be responsible for new door -- over $1,000. If I don't repair they are deducting the problem from my trade-in value.

Welds on the driver side door check mechanism broke. Unable to fully open door or use driver window. Vehicle was not in an accident and was for personal use only. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was 37,152 and is less than 3 years old.

Passenger mirror blind spot indicator randomly comes on. Just purchased, so I have not taken the vehicle to the Ford dealership. The driver side functions properly.

I was stopped at a red light with my foot on the brake. The vehicle unexpectedly accelerated and crashed into the vehicle in front of me. Collision assistance did not activate, and there was no audible warning. The vehicle accelerated with such force that both cars were damaged. A police report was obtained. no one was injured. Damage to the vehicle includes a broken grill, broken head lamp, bent hood and broken brackets under the hood. The car is currently at Serra Bodyshop Center in Rochester, Michigan. The vehicle was serviced on 6/15/22 at Elder Ford in Romeo. oil change, rotate tires, check alignment and multipoint inspection.

On July 3, 2022 I drove my wife's 2020 Ford Escape 4 DR SEL AWD from Ann Arbor, MI to Jackson, MI. I parked the car, with all for windows down, under a tree in the shade close to 726 N East Ave in Jackson, MI. After approximately 45 minutes after my arrival, I was alerted by a neighbor screaming "Is this your car? There is smoke coming from the windows." I ran to the street to see huge orange flames coming from all four windows. Our car apparently had caught on fire after I had shut the car off. Based on a policeman's opinion the components that had malfunctioned were located behind the dash, primarily the electrica wiring/components. The safety of my wife, myself, and any other individual riding in the car were potentially jeopardized due to the random onset of the fire; should I have been driving I potentially could've suffered burns; should I've parked the car next to a house or another car fire damage to those objects would have resulted. There has been no confirmation by the dealer of this type of fire in similar models. Ford Motor Company is conducting an investigation presently. There was no indication of malfunction at the time I exited the vehicle.

My vehicle is has the issues mentioned in NHTSA id#10201603. This is an issue where the spot welds have broken on the front left door check arm. Also the issue with the spot welds is causing issues with using my Drivers side window. My vehicle was taken to an authorized Ford Dealership. Was advised by the service department to seek advice from the body shop due to the welds being broken. Attached you will see the invoice I was charged for having my vehicle looked at. Representative from the body shop said my vehicle is the second Escape that has been brought in with the same issue. Provide rep the above mentioned NHTSA number and he said currently it is a service bulletin not a recall. Currently he is waiting to see what the next step will be in order to get my issued resolved. Called Ford to get there assistance with this and they advised me to reach out to NHTSA in regards to this issue. These issues started within the past couple weeks and I have owned the car since December of 2020.

The car continually has delayed acceleration. It revs and drives 2.5 mph for several seconds before it lurches into gear. It's extremely unsafe and I'm concerned about it happening on the highway. Ford is refusing to take an appointment with me to assess the safety of the vehicle until 2-3 months out (won't even put my name on a waitlist) and will not offer a loaner vehicle in the interim. The car has 15,000 miles on it and is under warranty.

The contact owns a 2020 Ford Escape. The contact stated that the front driver’s side door failed to open after several attempts. There was no warning light illuminated. The contact stated that the front driver’s side window failed to operate as needed. The contact called the local dealer and was referred to an authorized Ford body shop for assistance. The contact was informed that several door hinges had fractured inside the front driver’s side door causing the failure. The manufacturer was notified of the failure and the contact was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 25,000.