2020 FORD ESCAPE Complaints

WHEN SHIFTING FROM PARK TO REVERSE, REAR CAMERA DISPLAYS A DARK SCREEN WITH WAVES LIKE A BROKEN TV SCREEN. THIS HAPPENS AT LEAST ONCE A WEEK AND IS NOT CORRECTED BY SHIFTING BACK AND FORTH FROM PARK TO REVERSE. OCCURS WHEN STATIONARY SHIFTING TO REVERSE.

THE CAR CAMERA GOES BLACK WITH SQUIGGLY LINES WHEN PUTTING CAR IN REVERSE. THE CAR HAS LESS THAN 2000 MILES. THE DEALERSHIP STATES FORD IS AWARE OF THE ISSUE AND THERE IS A HUGE BACK ORDER ON GETTING A REPLACEMENT. NOW I HAVE A WHIRLING SOUND WHEN SPEED IS BETWEEN 25 MPH - 39 MPH. ONCE YOU LET UP ON ACCELERATION IT STOPS OR ONCE THE SPEED HAS GONE BEYOND 39 MPH. WHILE DRIVING ON GROVES HIGHWAYS YOU CAN FEEL BACKEND OF THE CAR MOVING AROUND. I HAD THIS ISSUE WITH A FUSION AND HAD TO REPLACE THE TIRES WITH A DIFFERENT BRAND DUE TO NO CONTROL OF THE VEHICLE IN THE WINTER. MY 2017 ESCAPE DOES NOT DO THIS. ALSO, THE DRIVERS SIDE TRIM DOES NOT FIT SNUG, AND HAS TO BE REPLACED AND THE DEALERSHIP SAID FORD IS AWARE OF THIS ISSUE AS WELL. LASTLY, THE BRAKES MAKE A LOUD SQUEALING NOICE WITH A HEAVY MORNING DEW OR WHEN RAINING.

THE REAR VIEW/BACKUP CAMERA HAS NOT WORKED SINCE THE DAY WE DROVE IT HOME. IT WILL WORK INTERMITTENTLY BUT MOST OF THE TIME IT SHOWS WAVY LINES ACROSS THE SCREEN. OCCASIONALLY AFTER SHIFTING FROM REVERSE TO DRIVE, THE CAMERA WILL START WORKING BUT THE REAR VIEW PICTURE WILL REMAIN ON THE SCREEN EVEN WHILE IN DRIVE! THERE IS ALSO A STRANGE HUMP IN THE DASH ON THE PASSENGER SIDE AS IF SOMETHING IS PUSHING UP FROM UNDERNEATH. THE DEALER WAS CONTACTED THE DAY AFTER PURCHASE AND WE WERE TOLD TO BRING THE VEHICLE BACK FOR INSPECTION. NOW WE ARE TOLD THAT PARTS ARE NOT AVAILABLE AND THEY DON'T KNOW WHEN THEY WILL BE. FORD HAS BEEN CONTACTED AND WE ARE GETTING NO HELP FROM THEM EITHER. WE HAVE A BRAND NEW, EXPENSIVE, DEFECTIVE, AND POTENTIALLY DANGEROUS VEHICLE. IT ALSO HAS THE STRANGE LUMP IN THE DRIVER'S SEAT THAT OTHERS HAVE MENTIONED.

TL* THE CONTACT OWNS A 2020 FORD ESCAPE. THE CONTACT STATED THAT WHILE STOPPED AND PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A CONCRETE PILLAR. DURING THE CRASH FRONT END WAS SEVERELY DAMAGED BUT THE AIRBAG DID NOT DEPLOY. ALSO THE COLLISION ASSISTANCE SAFETY FEATURE DID NOT ACTIVATE TO AVOID THE CRASH. DURING THE INCIDENT THE DRIVER SUSTAINED AN INJURED CHEST WHICH DID NOT REQUIRE MEDICAL TREATMENT. NO POLICE REPORT WAS TAKEN. THE VEHICLE WAS NOT TOWED. THE LOCAL DEALER ROYAL OAK FORD LOCATED AT 27550 WOODWARD AVE, ROYAL OAK, MI 48067. AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 2,000.

ON THE 1.5L ENGINE WHEN YOU ARE ACCELERATING IN THE NORMAL DRIVING MODE YOU EXPERIENCE A VIBRATION IN THE STEERING WHEEL SIMILAR TO A FLAT TIRE. THE 2.0L ENGINE WITH THE SAME TRANSMISSION DOES NOT EXPERIENCE THE SAME PROBLEM.

THE REAR SAFETY CAMERA DOES NOT WORK GET WAVY LINES SIMILAR TO A BAD TV PICTURE.PROBLEM IS BY SOME REPORTS DUE TO HOT WEATHER (+ 70 FARENHEIGHT) THIS IS BS I HAVE HAD 3 OTHER VEHICLES SAME LOCATION SAME WEATHER NO PROBLEMS. RUNING AC DOES NOT SOLVE PROBLEM.WENT TO DEALER TECH FOUND LOOSE CONNECTION.BUT PROBLEM CONTINUES THIS IS A DEFINITE SAFETY FAILURE THAT IS NOT FIXED BY FORD.PROBLEM OCCURS WHEN MOVED TO REVERSE FROM PARK .HASOCCURED EVERY DAY SINCE DELIVERY

WHEN I PUT THE VEHICLE IN 'PARK' ON A FLAT SURFACE, THE E-BRAKE TURNS ON AUTOMATICALLY, BUT WHEN I PARK ON A SLIGHT INCLINE, THIS DOES NOT HAPPEN. ADDITIONALLY, WHEN STOPPED AT LIGHTS, I NOTICED THAT THE VEHICLE WAS NO LONGER TURNING THE ENGINE OFF WHEN AT A COMPLETE STOP. WHEN I GOT HOME, I WENT THROUGH SOME OF THE SCREENS AND IT TOLD ME THAT THE AUTO START/STOP WAS DISABLED DUE TO BEING ON A SLOPE (BUT I WAS ON A FLAT SURFACE). ADDITIONALLY, THE WINDSHIELD WIPER FLUID IS NOT COMING OUT OF THE LINES, BUT THE PUMP IS WORKING BECAUSE I CAN HEAR IT, POSSIBLE CLOGGED LINES. LASTLY, INFOTAINMENT SYSTEM IS NOT WORKING CONSISTENTLY WITH APPLE CARPLAY ' SOMETIMES IT WORKS, SOMETIMES IT DOESN'T, USUALLY RANDOM.

BACK-UP CAMERA ERRATIC, BLIND-SPOT INDICATOR ON PASSENGER SIDE MIRROR ERRATIC, LIFT-GATE OPENS SOMETIMES JUST BY WALKING BEHIND VEHICLE OR WILL COME DOWN ON ITS OWN WHEN OPEN. ONCE, THE SYNC 3 SCREEN WAS EXTREMELY HOT TO THE TOUCH AND THE CONTROLS WERE FROZEN. THIS HAPPENED AFTER START-UP AND THE SCREEN TOOK A LONG TIME TO BOOT UP. OUR LOCAL FORD SERVICE DEPARTMENT IS AWARE OF THESE PROBLEMS (AND ACTUALLY SAW THE BACK-UP CAMERA GO SPASTIC). APPARENTLY, FORD IS AWARE OF THE CAMERA PROBLEM, BUT THE REPLACEMENT CAMERAS GIVE THE SAME PROBLEM.

THE ELECTRICAL IN THIS CAR HAS BEEN NOTHING BUT TROUBLE. I BOUGHT THE CAR WITH 2000 MILES ON IT AND I'VE HAD IT ABOUT A MONTH AND I'VE HAD 4 ISSUES WITH IT. THE FIRST ISSUES THE CRUISE CONTROL EPULD NOT WORK. I BROUGHT IT IN AND THEY FIXED IT. MY BOTTOM CUP HOLDER BROKE TWICE NOW AND IT'S LIKE THE BOTTOM OF IT FELL OUT. TODAY I GET IN MY CAR TO GO TO WORK AND THE SPEAKERS ON THE FRONT DRIVERS SIDE OF THE CAR ARE NOT WORKING. IS THIS TYPICAL OF THIS KIND OF CAR OR IS IT JUST MY LUCK? I'VE HAD MORE ISSUES WITH THIS CAR THAN I HAVE EVER HAD WITH ANY OTHER CAR I HAVE BOUGHT IN A SHORT AMOUNT OF TIME.

MY 2020 FORD ESCAPE'S AUTOMATIC TRANSMISSION MAKES ODD WHIRRING SOUNDS AND SHIFTS HARD OFTEN WHILE DRIVING. AUTOMATIC TRANSMISSION STILL HAS A HARD TIME SHIFTING SMOOTHLY EVEN WHEN THE VEHICLES BEEN WARMED UP AND DRIVEN FOR AT LEAST 10 MINUTES. THE REAR VIEW CAMERA HAS A MIND OF ITS OWN AND DOESN'T ALWAYS WORK. EVEN WHEN IT IS WORKING THE FEED IS USUALLY TERRIBLE QUALITY. WHEN IT DOESN'T WORK YOU CAN'T SEE ANYTHING OUT OF THE REAR VIEW CAMERA, THE IMAGE QUALITY TURNS GREYISH AND IMAGES LAG.