2010 FORD ESCAPE Complaints

The contact owns a 2010 Ford Escape. The contact stated while her husband was at a stop sign and making a right turn, the vehicle lost power steering functionality. There was no warning light illuminated. The contact's husband was able to continue to drive by using excessive force to steer the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer who informed the contact's husband that the vehicle had already been repaired under NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 180,000.

POWER STEERING WENT OUT DUE TO A FAULTY TORQUE SENSOR ON THE ELECTRONIC CONTROL MODULE. VEHICLE THEN WENT INTO ON COMING TRAFFIC LANE. FORTUNATELY THERE WERE NO VEHICLES IN THAT LANE. THE VEHICLE IS PARKED, SEEMS THAT IS THE ONLY PLACE IT IS SAFE TO OWN!!!!!

The contact owns a 2010 Ford Escape Hybrid. The contact stated while the vehicle was in Park, the transmission would slip. The vehicle would move without the parking brake being deactivated. The contact researched and found a possible failure with the Park retention pin. The contact contacted the dealer who stated that the failure was related to NHTSA Campaign Number 10V222000 (Power Train) however, the VIN was not included in the recall. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,500

The contact owns a 2010 Ford Escape. The contact stated while pulling into the driveway, the steering wheel locked up. There were no warning lights illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 98,000.

The contact's mother owns a 2010 Ford Escape. The contact stated that on two separate occasions while his mother was driving, the power steering assist failed while in mid-turn. The "power assist fault" warning light had illuminated on the instrument panel during the failures. After the first failure, his mother had taken the vehicle to a dealer where the warning light was reset and the power steering returned. A year later while his mother was making a left turn, the power steering failed nearly causing the vehicle to strike several pedestrians on a busy sidewalk. The contact arrived at the scene and had to use excessive force to steer the vehicle home. The next day, the vehicle was taken back to the dealer where he was provided an estimate for a torque sensor replacement. The manufacturer was notified of the failure and referred him to NHTSA for assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering) which he linked to the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

The contact owns a 2010 Ford Escape. The contact stated that while driving at 10 MPH, he heard an abnormal popping sound as the "power steering assist fault" warning message appeared on the instrument panel. The contact stated that excessive force was needed to steer the vehicle but he was able to drive home. The contact called the dealer and manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2010 Ford Escape. The contact stated that while driving approximately 50 MPH, the power steering failed to operate as needed. The power steering assist warning light was illuminated after the failure occurred. The contact stated that she was unable to reset the power steering. The contact took the vehicle to a certified mechanic who informed her of an unstated recall. The contact spoke with the dealer who confirmed that the VIN was not included. The vehicle had not been repaired. The approximate failure mileage was 63,000.

The contact owns a 2010 Ford Escape. The contact stated that while driving approximately 30 MPH in the snow and icy road conditions, power steering failed and the contact lost control of the vehicle. The contact stated that no warning lights were illuminated. As a result of the failure, the contact crashed into a ditch. The contact stated that there were no injuries sustained, nor was medical attention needed. The contact stated that her husband was on the passenger side during the incident but was able to drive her vehicle to her residence after the crash. The vehicle was taken to an independent mechanic, and was advised to call NHTSA to check for a recall on the vehicle. The dealer and the manufacturer were not notified of the failure. The mileage failure was 166,000.

My daughter was driving her 2010 Ford Escape on the highway and a warning light appeared stating "Power Steering Sensor Fault" and once she stopped she lost the ability to use power steering on the vehicle. The car currently doesn't have power steering and I took it to a Ford Dealership and they wanted to charge just over $2200 to replace the steering column. There was a recall on 2010 Ford Escapes, recall NHTSA 14V284000 Ford 14S05 for this problem on other 2010 Ford Escapes but the car we have the Vin number isn't part of this recall. There are many Ford Escapes built between the years 2008-2010 with this problem. Plus I had a 2008 Ford Escape a few years back with this problem and it was fixed by our local Ford dealership through the recall.

The contact owns a 2010 Ford Escape. The contact stated that while driving 65 MPH, the steering wheel was locked up. The power steering system disabled message was displayed. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the steering column. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact to keep the receipts. The contact stated the failure was related to NHTSA Campaign Number: 14V284000 (Steering). The approximate failure mileage was 160,000. The VIN was not available.