2015 FORD ESCAPE Complaints

The contact owns a 2015 Ford Escape. The contact stated that while driving approximately 50 MPH, the vehicle stalled. The contact pulled over to the side of the road, and after several attempts, the vehicle restarted but continued to stall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The transmission just failed. No warning lights or anything. I was just driving along and it started to flutter then it hesitated and went into limp mode. Took it to the shop and it they said it needs a whole new transmission.

Vehicle Information: 2015 Ford Escape – approximately 165,000 miles Incident Description: During normal operation while backing out of a parking space, the vehicle unexpectedly slipped out of the drive gear immediately after I shifted from reverse to drive. There were no warning lights, messages, or prior symptoms indicating a potential issue. After restarting the vehicle, it briefly engaged drive but was only able to travel approximately ten feet before abruptly shifting through multiple gears without any driver input. During each occurrence, the engine surged to unusually high RPMs despite no acceleration being applied. Safety Concerns: The unintended gear changes were accompanied by loud whining noises, and the vehicle was unable to remain in any gear long enough to be operated safely. This failure left the vehicle immobilized on a main roadway, causing a traffic backup and creating a hazardous situation for myself, my children, and surrounding motorists. Current Vehicle Condition: After the vehicle was towed home, I attempted several restarts. At no time did any warning indicators or a check-engine light illuminate. Each attempt resulted in the transmission immediately disengaging from gear when shifted into either drive or reverse, accompanied by continued loud whining noises and repeated engine surging to high RPMs without throttle input. The vehicle is currently inoperable. Additional Details: I plan to take the vehicle to Keith Hawthorne Ford for diagnostic evaluation. I am concerned that this failure may be related to a previously repaired transmission recall, as the recall documentation states that the defect may recur and could require additional corrective action. The dealership is currently requiring a diagnostic fee of $199.95 to inspect the vehicle.

Unknown coolant leak. Coolant is being lost somewhere in the engine no visible leaks. Added coolant several times.

Transmission is failing after being rebuilt. Has only 50,000 miles. It stalls if braking hard. Shifts hard and shudders. Has been serviced and checked by a mechanic.

Engine began giving white smoke from exhaust at start up. 2 Mechanics have checked it and said it’s a well Known coolant intrusion issue with these ford eco boost engines. High risk of overheating and engine failure (while driving, which is a major safety risk for my family).

Coolant leak has been checked by mechanic to not be due to problems with any hoses or connections within the coolant system. Inspection is available upon request. The issue has caused the coolant level to drop below the minimum coolant level 4 times within 3 months with no warning or visible leaking occurring. This has been a regular occurrence with this vehicle for several months now.

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the rear-view camera system displayed a blank screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part for the recall repair was not available. The contact stated that parts were not available, and the unrepaired recall was costing him money for his business. The manufacturer was not made aware of the failure. The failure mileage was unknown.

the rear camera showed " unavailable" on the center display screen so I had to get this fixed and i paid $658.34 to get this fixed because the recall informational stated that "ford motor company is working to provide parts for this repair. when the remedy becomes available, ford motor company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge" i was unable to wait for this IMPORTANT SAFETY FEATURE's parts to "come available" - not even sure what that is supposed to mean, but i would like reimbursement for this expense and not sure how to go about it.

The contact owns a 2015 Ford Escape. The contact stated that while driving approximately 45-50 MPH, the engine was overheating. Upon inspection, the contact noticed that the coolant level was significantly low. The contact added coolant to the coolant reservoir. Additionally, the contact noticed that coolant was leaking onto the ground. The vehicle was taken to an independent mechanic, where a coolant line was replaced; however, the failure persisted. The check engine warning light was illuminated. Additionally, the contact stated that the failure had caused collateral damage to the vehicle. The contact stated that the transmission, the serpentine belt, and the pulley were replaced. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.