2016 FORD ESCAPE Complaints

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I received Ford's Safety Recall notice dated October 2025 regarding SRN 25SA9 / NHTSA Recall 25V695. It has been 6 months since this recall issue and Ford hasn't made any progress in resolving the issue??? I find that extremely hard to believe!!! Apparently Ford does not consider "saftey" a priority for their customers!!! Has Ford received any kind of penalty for not expediting the resolution for this issue??? Facing a STIFF penalty is the only way a company will take notice and force them to resolve the issue BEFORE someone gets hurt, or worse, dies!!!

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. No warning light was illuminated. Most recently, the contact stated that while driving at an undisclosed speed, the radio displayed a black screen. No warning light was illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

Rear main seal leak and transaxle leak. I see there was a recall in the 2000s but my 2016 is having the same issues. Would this issue still fall under the newer vehicle recall since it i the same problem?

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable, and there was no image on the screen. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The contact was informed that the manufacturer only distributed parts for Mustang vehicles associated with the recall. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 250,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse(R), the rearview camera image displayed was not clear on the screen. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

I bought the 2016 Ford Escape and 2 weeks after the purchase the check engine light came on. I took it to Auto Zone and they said it was a spark plug. I had a full tune up done 2 days after the purchase so I called the garage and they replaced the spark plug. The light came back on a few hours later so I then took it to the Ford dealership and paid over $500.00 to have it fixed, along with the camera glitching. The day I picked up my car the check engine light came back on so I immediately took it back. They re-evaluated it and said that it is a manufacturing defect and that there is nothing they can do unless I want to replace the engine and that there was no guarantee that the new engine would not have the same issue. Apparently there are holes all throughout the engine and the antifreeze is mixing with the oil. I only drove it a total of 6 months before it completely died. Because I bought it from a buy here pay here lot he wouldn’t take it back even though I only had it 2weeks. My extended warranty would not cover the engine because it’s a manufacturing defect and I was stuck with a car note plus full coverage insurance on a car I could not drive. Ford never reimbursed me for the camera glitch that I paid for that is still not fixed and when I called Ford to see if there was anything that they could do to help me they said unfortunately they are in a lawsuit in California over the same issues I was having so no help is available at the time. The craziest part is the clerk at the Ford dealership told me to hurry up and trade it in at a different dealership that’s not Ford owned because I have a “Ford Pass” all Ford dealership can see the history of the car. And let it be someone else’s problem.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that the rearview camera was intermittently inoperable or displayed a distorted image while the vehicle was in reverse(R). The contact stated that the vehicle was taken to the dealer for the recall repair; however, while reversing after picking up the vehicle from the dealer, the failure recurred. The dealer was contacted and informed that the recall repair was not completed because the part to do the recall repair was not yet available; however, an unknown, unrelated recall repair was performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

There is already a recall on the Ford Fusion for this very same issue, they have identical engines, fuel systems etc, but code is P1450 and at times, randomly the sound of a struggling fuel pump happens, and the solution is to have the Fuel Canister Purge valve replaced, this is a known and recalled issue on the Ford Fusion but apparently not on the 2016 Ford Escape SE that the majority of those vehicles do have both issues and failures with. Ford knows about this since they already have recalled the Ford Fusion for the very same thing happening. I have a "Forever Warranty" through Ford, which they explained 100% of all moving parts having to do with the Drive Train was covered, however they know about this issue, and yet no recall is happening I told them what the code is they still insist on charging $189 to tell me what my OBDII computer already has a few times at this point. Prestige Ford in Mt Dora, FL is the dealership that I will never deal with again for anything other than to maintain the warranty I was railroaded into that they don't seem to even want to honor making me pay out $189 for a known issue with the engines that are the same engines as in the Ford Fusion. The largest issue is the car can stall at any point in time causing a severely dangerous situation for anyone inside the vehicle when it stalls in middle of a intersection or turn. And of course I have learned it can cause the fuel tank to crack as well, and become deformed also causing a dangerous situation for whoever is operating the vehicle and other people on the road driving. My son is [XXX] and just learning to drive, it's the only car we have and we really have no other choice but to try to drive as safely as we can until a recall is also put out on the 2016 Ford Escape SE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen intermittently while the vehicle was in reverse(R). The failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.