2022 FORD ESCAPE Complaints

This defect has resulted in multiple vehicle shutdowns while in operation, significantly increasing the risk of a crash. Additionally, Ford has identified a potential risk of battery thermal venting, which could lead to a vehicle fire, further endangering my safety and that of others on the road. Ford has advised not to charge the vehicle, further limiting its functionality and reliability. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Stevens 112 Ford has confirmed that the vehicle is experiencing high-voltage battery failure, consistent with the recall. However, they have also stated that Ford has not developed a solution to repair this issue. Ford’s hotline has advised against any further repairs at this time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected and diagnosed by Stevens 112 Ford, who confirmed the issue. Ford’s technical hotline has been contacted, and they acknowledged the defect but advised against further repairs. No inspections by police or insurance representatives have taken place.

1. Brakes been going on since we bought it new had in shop number of times still no fix but when we try to stop there is a surge at the end and makes us go still for a bit different length each time ... 2. The blind spots will go on when nothing there

The contact owns a 2022 Ford Escape. The contact stated that the vehicle was experiencing excessive oil consumption. The local dealer was notified of the failure; however, the vehicle was not diagnosed or repaired. The dealer referred the contact to the NHTSA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 22V191000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.

Panoramic sun shade detached from rails and recoiled into the assembly while driving on the highway. The shade was in a static position when it happened- it was not being retracted at the time. Available for inspection, but has already been repaired by dealer. A very loud cracking noise was heard when it happened, which startled me and could have caused an accident. It is a relatively new car and had been retracted probably a total of 20 times. There was no warning, and the entire headliner, pillars, and glass had to be removed to repair. It is apparently a common occurrence due to cheap plastic clips that are used.

I own a 2022 Ford Escape Plug-in Hybrid, which is affected by Recall 24S79 (NHTSA Recall 24V954). This recall involves a high-voltage battery defect that could result in a fire or sudden loss of vehicle control while driving. Ford has confirmed that there is no fix available until at least the second quarter of 2025, leaving affected owners without a solution for well over a year. However, Ford refuses to provide loaner vehicles, rental reimbursement, or any safe alternative for customers forced to continue driving these potentially dangerous vehicles. I have contacted multiple dealerships (Fort Collins Ford and Loveland Ford), and both confirmed that no loaner vehicles are available. Ford’s customer service continues to redirect me back to the dealership without resolution, despite the fact that my dealership has no assistance to offer. While I have not yet experienced a battery fire or loss of vehicle control, the recall documentation explicitly states that these are potential risks. It is only a matter of time before a fire or serious accident occurs due to Ford’s inaction. Ford is placing thousands of affected drivers at risk by failing to provide a fix, alternative transportation, or any safety plan for affected customers. I urge NHTSA to investigate Ford’s lack of action and failure to protect affected vehicle owners. Ford should be required to provide loaner vehicles or rental reimbursement until a remedy is available.

Transmission got stuck in 6th gear doing 80 miles per hour on the highway. Was unable to upshift or downshift. Had to switch driving modes for vehicle to begin downshifting. Also experienced getting stuck in certain gears and very rough shifting in 1st, 2nd, and 3rd gear. No warning lights were presebt and according ti the dealer no codes were present on the transmission either. Components that failed included the torque converter, valve body, and clutch. Dealer confirmed that the transmission was having problems and rebuilt it under warranty at 48,000 miles. However I came in a 30,000 miles for recommended service as I was getting rough shifting and requested a flush and was told it was lifetime fluid for the 8 speed transmissions. At 48,000 it got stuck and almost caused accidents hence this report. Ally protect processed the insurance claim for what Ford refused to cover, only a small cost incurred on my part for the rental. Can provide more information as needed.

The contact owns a 2022 Ford Escape. The contact stated while reversing and depressing the accelerator pedal, there was an abnormal moaning sound coming from the brakes. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was not provided. The contact stated that the rear caliper spring clips and the rear caliper pin bushing were replaced, and the vehicle was repaired. The contact related the failure to TSB: 23-2308 (Moaning Noise When in Reverse; in cold weather and/or high humidity); however, the vehicle was not included in the TSB. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,000.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact stated that while reversing, there was a loud squealing sound coming from the rear of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were not contacted or notified of the failure. The failure mileage was 15,000.

In January 2024 vehicle check engine light came on and took to Autozone to check error code. It came back as a vapor canister purge valve. There are strong smells of gasoline, or rotten eggs. Vehicle has 52k miles and mpg has decreased as well last week. Reaching out to ford dealer but currently have received no recalls.