2002 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 AND NHTSA CAMPAIGN NUMBER: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL) THE VEHICLE STARTED TO SURGE BACK AND FORWARD. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHICIAN STATED THAT THE FRONT VACUUM TUBE WAS LEAKING AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE VEHICLE WAS NOT RE REPAIRED. THE FAILURE MILEAGE WAS 155,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG AND ABS WARNING LIGHTS ILLUNIMATED ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 166,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR, REAR HATCHBACK, AND DRIVER'S SIDE REAR DOOR WERE RUSTED AND UNABLE TO BE OPENED. THE DEALER STATED THAT THE DOORS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 153,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING 55 IN THE RAIN, THE CONTACT ATTEMPTED TO DECELERATE BUT THE VEHICLE SKID AND CRASHED INTO A MEDIAN. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 122,600.

I PUT THE VEHICLE IN REVERSE TO BACK UP AND WHEN I PUT VEHICLE BACK IN DRIVE IT DIED/STALLED. THIS HAS REPEATEDLY HAPPENED ALONG WITH DYING AT STOP SIGNS, RED LIGHTS AND MULTIPLE TIMES AT SLOW SPEEDS. ALSO THE VEHICLE HAS REPEATEDLY "STUMBLED" AT VARIOUS SPEEDS UP TO 65 MPH. *TR

WHILE DRIVING ON A RURAL CITY STREET AT 30 MPH I DECELERATED TO PREPARE TO TURN RIGHT. WHEN I BEGAN TO MAKE MY RIGHT HAND TURN I HEARD A LOUD POP AND THE CAR BEGAN TO RATTLE THE CAR CAME TO A STOP WITHIN 10 FEET OF THE POP. I APPLIED A SMALL AMOUNT OF POWER TO THE ENGINE TO TRY AND GET COMPLETELY OUT OF THE ROAD, BUT THE CAR WOULD NOT MOVE. UPON INSPECTION OF THE FRONT PASSENGER TIRE IT WAS FACING 90 DEGREES IN THE OPPOSITE DIRECTION OF THE CAR, AND PUSHED TO THE BACK OF THE WHEEL WELL. THE CV SHAFT HAD COME COMPLETELY DETACHED FROM THE DRIVE SHAFT. THE VEHICLE HAD TO BE TOWED TO A LOCAL SHOP THAT DID SUB-FRAME WORK. UPON INSPECTION AT THE AUTO BODY SHOP IT WAS REVEALED THAT THE ENGINE CRADLE HAD ALSO BECOME DETACHED DUE TO THE PROXIMITY TO THE EXHAUST FROM THE ENGINE HEATING IT UP CONSTANTLY. ALONG WITH THE FOLLOWING PARTS NEEDING REPLACEMENT: RIGHT FRONT CV SHAFT, FRONT ENGINE CRADLE, FRONT CONTROL ARM BOLTS, CONTROL ARM BUSHING, CV DRIVE AXLE, HEAVY DUTY EXHAUST CLAMPS. THE SHOP HAD TO REMOVE AND REPLACE THE ENGINE CRADLE AND THE RIGHT FRONT SUB-FRAME. IF I HAD BEEN ON A HIGH SPEED INTERSTATE, AND THIS HAPPENED I WOULD HAVE PROBABLE FLIPPED, BECAUSE THE FRONT RIGHT TIRE WAS UNABLE TO MOVE, AND WAS PULLING TOWARDS THE INSIDE OF THE CAR. THE TOTAL COST TO GET THIS REPAIRED TO A SAFE DRIVING CONDITION WAS $1352.69. *TR

I WAS APPROACHING A TRAFFIC LIGHT TO TURN. AS I APPLIED THE BRAKE INSTEAD OF STOPPING THE TRUCK ACCELERATED. HITTING THE BACK OF A VEHICLE. *TR

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TRAVELING APPROXIMATELY 45 MPH BEFORE CRASHING INTO THE REAR OF A UTILITY TRUCK. THE CONTACT INDICATED THAT DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUFFERED HEAD, CHEST, AND LEG INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 181,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED UNDER A MANUFACTURE'S RECALL PERTAINING TO THE CROSSBAR, HE WAS ADVISED THAT THE FRONT SUB FRAME WAS DEFECTIVE AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 188,000.

WHILE DRIVING HER 2002 FORD ESCAPE TO WORK MY DAUGHTER NOTICED THE STEERING WAS NOT RIGHT. IN ORDER FOR HER TO KEEP DRIVING STRAIGHT SHE HAD TO TURN THE STEERING WHEEL. SHE WENT OVER A PAIR OF ROUGH RAILROAD TRACKS & LOST CONTROL OF THE VEHICLE. HER FRONT PASSENGER TIRE CONTROL BAR HAD COMPLETELY SEPARATED FROM THE FRAME. IT WAS RUSTED THROUGH. LUCKILY SHE WAS DRIVING IN A 30MPH ZONE & THERE WERE NO OTHER CARS AROUND. THANKFULLY SHE WAS NOT HURT BUT QUITE SHAKEN UP. WE WERE UNAWARE OF A VEHICLE RECALL ON THIS MODEL UNTIL A FRIEND OF HERS RECALLED SEEING AN ARTICLE IN THE NEWS ABOUT CONTROL BARS RUSTING THROUGH CAUSING STEERING PROBLEMS. HER FRONT TIRE WAS COMPLETELY BALD AFTER THIS INCIDENT. (TREAD WAS GOOD BEFORE). I CALLED FORD AS SOON AS I WAS ABLE & REPORTED THE INCIDENT. THE REP TOLD ME THAT IN ORDER FOR A REPAIR THE VEHICLE HAD TO BE TOWED TO A FORD DEALER & TO KEEP THE TOW BILL AS THEY WOULD COVER IT. RIGHT NOW THE SUV IS AT THE DEALER. IT HAS BEEN 2 DAYS SINCE THEY'VE HAD IT & I'VE HEARD NOTHING. I AM GETTING VERY IMPATIENT. BECAUSE IT'S A RECALL I HAVE A HUNCH THEY PUT IT ON THE BACK BURNER. THIS VEHICLE IS HER ONLY WAY TO SCHOOL & WORK. I ASKED ABOUT A LOANER & THEY EXPLAINED THAT BECAUSE OF THE HUGE VOLUME OF RECALLS, A LOANER WOULD BE DIFFICULT TO COME BY. WHAT HAS HAPPENED TO CUSTOMER SERVICE? I AM EXPECTING NOT ONLY THE VEHICLE TO BE FIXED BUT I FEEL WE SHOULD BE COMPENSATED FOR THE 1 TIRE - MAYBE 2 DEPENDING ON THE CONDITION OF THE OTHER SIDE. I DON'T NEED A SET OF NEW ONES - JUST SOMETHING TO PASS INSPECTION. IF ANYONE HAS EXPERIENCED THE SAME ISSUES PLEASE POST SOMETHING BACK. THANK YOU ! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR