2004 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A HESITATION WHEN DEPRESSING THE ACCELERATOR PEDAL AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC WAS UNABLE DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL TURNED INDEPENDENTLY WITH A LOUD ABNORMAL NOISE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE PASSENGER SIDE CONTROL ARM SEPARATED AND THE ENTIRE FRAME WOULD NEED TO BE REPLACED. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

I WAS DRIVING MY 2004 ESCAPE WHEN I HEARD A RATTLING ON THE REAR PASSENGER SIDE OF VEHICLE. A MECHANIC TOLD ME THAT THE ENTIRE SHOCK TOWER HAS RUSTED OUT AND THERE IS A WHOLE IN THE WHEEL WELL. I JUST GOT OFF THE PHONE WITH FORD ON 2/23/15 AND TOLD THEM OF THIS PROBLEM AND THEY NEVER HEARD OF SUCH A THING. I TOLD THEM IT AMAZING THAT I CAN FIND ALOT OF COMPLAINTS ABOUT THIS AND YOU KNOW THING. ALSO TOLD THEM THAT THE LEFT SIDE SHOCK TOWER LOOKS GOOD. SO WHY IS THE RIGHT SIDE RUSTED OUT. SHE COULDN'T EXPLAIN IT. SHE SAYS SHE WILL TAKE THE COMPLAINT AND IT WILL ALSO GO TO NHTSA. WELL IT SEEM THERE SHOULD BE A RECALL ON THIS. YOUR COMPLAINTS SEEM TO BE VERY SIMILAR. I DON'T HAVE MONEY TO GET THIS FIXED. BECAUSE THE BRAKE LINES WENT IN MY VEHICLE AND THE MASTER CYLINDER COST ME $860. TO GET FIXED. WHICH I THINK WAS IN A RECALL THAT YOU HAD BUT FORD COMPANY DOESN'T HAVE THAT RECALL. SO KEEP RECEIPTS FORD SAYS TO GET REIMBURSED IF STUFF GETS RECALLED. PLEASE RECALL THE SHOCK TOWER ON PASSENGER SIDE FOR RUSTING OUT AND DRIVER SIDE IS OK. SOMETHING IS VERY WRONG. FORD COMPANY NEEDS TO DEAL WITH THIS EVEN THOUGH THE CLAIM THEY NEVER HEARD OF THIS PROBLEM. *TR

ORIGINAL OWNER, FOR ALMOST 3 YEARS NOW THE AIRBAG LIGHT WOULD COME ON PERIODICALLY, SOMETIMES FOR 1 DRIVE, SOMETIMES FOR DAYS AT A TIME THEN GO AWAY. THE LIGHT COMING ON AND GOING OFF WOULD HAPPEN FOR NO APPARENT REASON. IT DOESNT MATTER IF SOMEONE IS SITTING IN THE PASSENGER SEAT OR NOT, IVE CHECKED THE CONNECTOR UNDER THE SEAT AND IT IS FIRMLY SEATED. IN THE PAST YEAR I HAVE ALSO HAD THE BATTERY, BRAKE AND NOW ABS LIGHT COME ON. IN JANUARY OF 2014 MY ALTERNATOR DIED AND I HAD IT REPLACED, IN JANUARY OF 2015 I HAD TO REPLACE MY BATTERY. BATTERY LIGHT HAS SINCE GONE AWAY, BUT OTHER LIGHTS COME ON RANDOMLY. BASED ON THE TYPE OF WORK I DO, IM CONVINCED THERE IS A SHORT OR BAD GROUND SOMEWHERE BUT I HAVE NO IDEA WHERE TO BEGIN. FORD WANTS $160/ HR TO DIAGNOSE THIS. MY VEHICLE IS NOT ABUSED AND HAS ABOUT 110K MILES. SINCE THE WHOLE CAR IS BASED ON THE ELECTRICAL SYSTEM, I FEEL THIS IS SOMETHING FORD SHOULD LOOK AT, DIAGNOSE AND FIX. *TR

WAS DRIVING 25 MILES AN HOUR DOWN SMALL HILL, THE CAR IN FRONT OF ME STOPPED. I HIT THE BRAKES AND THE CAR DIDN'T STOP IT FELT AS IF I WAS PUSHING THE ACCELERATOR LIKE WHEN PUSHING BUTTON! TO SPEED UP CRUISE CONTROL AND IT SLOWLY INCREASES SPEED. I SLAMMED BOTH FEET TO THE BRAKE AND WENT TO REACH FOR EMERGENCY BRAKE BUT NEVER MADE IT. I HIT THE OTHER CAR. LAST THING I REMEMBER IS HEARING METAL CRUNCH, THE NEXT THING I REMEMBER IS SMOKE, TOP OF MY HEAD ON LEFT SIDE HAIRLINE ACHED LOOKED IN MIRROR AND SAW BLOOD. STARTED LOOKING FOR MY PHONE ON THE DASH BUT IT WAS BROKEN.COULD HEAR SOMEONE TALKING, THEN PEOPLE WERE WALKING UP TO CAR. WHEN THE OFFICER GOT THERE HE ASKED WHAT I HIT MY HEAD ON I DIDN'T KNOW, HE ASKED IF I HAD MY SEATBELT ON I SAID YES. I TOLD HIM MY CAR WOULDN'T STOP. REALIZED WHEN E.M.T ASKED SAME QUESTION I KNEE I HAD IT ON BUT COULDN'T REMEMBER TAKING IT OFF, AND I TOLD HIM THAT. HE LOOKED AT CHEST DIDN'T SEE MARKS OR BRUISING, HE ASKED AGAIN IF I WAS SURE, I WAS SURE I PUT IT ON. AFTER CRASH, WHEN GOT TO TOW YARD NEXT DAY SAW MY SEAT BELT BROKE, I CRACKED THE WINDSHIELD WITH MY HEAD AND BROKE ALL UNDER STEERING WHEEL WITH MY KNEES...BUT THE AIRBAGS DEPLOYED MUST HAVE BEEN AFTER I HIT EVERYTHING BECAUSE IT HIT ME IN THE ARM ONLY BASED ON THAT STINGING RED RAISED RASH THAT LATER BRUISED ON MY FOREARM, NO AIRBAG TO FACE INJURIES, JUST HIT TOP OF HEAD ON WINDSHIELD AND KNEES ON LOWER DASH UNDER STEERING WHEEL, BRUISING ON STOMACH LOWER ABDOMEN NEAR PELVIC BONE MAY HAVE BEEN STEERING WHEEL. MY CAR KEPT GOING FASTER BRAKES DIDN'T SLOW ME AT ALL WITNESS SAID AND MY SEATBELT LATCH IS IN PIECES, MY AIRBAG WENT OF LATE. MY BUMPER IS FOLDED LIKE A FLAT PIECE OF METAL ABOUT ONE INCH WIDE HIT IT PUSHING IT INTO MY RADIATOR. MY SUV WAS GOING 25 MILES AN HOUR, MY SUV BUMPER HIT A SMALL CAR BUMPER, THAT CAR WAS STOPPED. WHAT WENT WRONG? *TR

WHILE DRIVING ON A ROUGH ROAD I NOTICED A RATTLING IN THE REAR COMPARTMENT THAT I HAD NEVER HEARD BEFORE. WHEN I INVESTIGATED I FOUND THE RIGHT REAR WHEEL WELL HAD DISINTEGRATED FROM RUST DAMAGE AND THE SHOCK IS NOW FLOATING BASICALLY FREELY WHICH IS CAUSING THE NOISE. I AM CONCERNED FOR THE SAFETY AND HANDLING OF THE VEHICLE AT THIS POINT. THIS SEEMS TO BE A VERY COMMON ISSUE WITH ESCAPES AND ALWAYS THE RIGHT REAR WHEEL WELL. WHY HAS FORD NOT ISSUED A RECALL? THIS IS CLEARLY A SYSTEMATIC FAILURE. *TR

THE CAR STARTED TO RIDE ROUGH OVER SMALL BUMPS AND A THUMPING SOUND COULD BE HEARD FROM THE RIGHT REAR WHEEL WELL. THINKING I NEEDED NEW SHOCKS I INSPECTED THE WHEEL WELL AND WAS HORRIFIED TO SEE THAT THE WHEEL WELL HOLDING THE SHOCK WAS COMPLETELY RUSTED AWAY. THERE IS A HOLE WHERE THE STEEL USED TO BE. THIS IS ONLY ON THE RIGHT REAR WHEEL WELL AS FAR AS I CAN SEE. A LOCAL AUTO BODY SHOP WILL NOT FIX IT BECAUSE OF THE SAFETY LIABILITY AND WARNED ME NOT TO DRIVE THE CAR. THE CAR IS UNSAFE AND I AM AT A LOSS AS TO WHAT TO DO WITH IT. AFTER DOING SOME SEARCHING I HAVE FOUND MANY FORD ESCAPES WITH THE SAME EXACT PROBLEM. APPARENTLY THIS IS A DESIGN DEFECT THAT FORD KNOWS ABOUT AND SHOULD BE RESPONSIBLE FOR. HAD I DRIVEN THE CAR A LITTLE LONGER I COULD HAVE BEEN IN A CATASTROPHIC CRASH! FORD NEEDS TO FIX THIS OR REPLACE MY CAR. *TR

TL*THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR PASSENGER SIDE SHOCK DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUB FRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

TL*THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE REAR SHOCK DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. UPDATED 6/3/15*CN UPDATED 9/27/2017*CN

TL*THE CONTACT OWNS A 2004 FORD ESCAPE EQUIPPED WITH GOODRICH TIRES, TIRE LINE: LONG TRAIL, TIRE SIZE: P235/70/R16, AND DOT NUMBER: UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT TIRES SLIPPED ACROSS THE ROAD WITHOUT WARNING. THE CONTACT STATED THAT HE OBSERVED THAT THE TREADS WERE COMPLETELY WORN DOWN. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000 AND THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 5,000.