2011 FORD ESCAPE Complaints

My wife was driving the car when the power steering went out. She was able to drive the car home. When I started the car later and used it the power steering worked. Later we drove the car to the pharmacy and when I started it there was no power steering. I shut the car off for a minute and then started it and power steering was back working. we took the car to a mechanic and the power steering worked while they had it and they could not find a problem. We are worried about driving it now because that seems like an unsafe situation. I know there was a recall for earlier models but our car seems to have the same issue.

The contact owns a 2011 Ford Escape. The contact stated that while driving approximately 30 MPH, the power steering suddenly failed causing the steering wheel to become difficult to turn in either direction. The vehicle was towed to the local dealer who diagnosed that the steering shaft torque sensor was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 127,609.

The contact owns a 2011 Ford Escape. The contact stated while driving 50 MPH, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact was able to park on the side of the roadway and restarted the vehicle. The contact was able to drive to her residence. The contact took the vehicle to an independent mechanic and was informed that the power steering fluid needed to be added to the vehicle. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 139,000.

MY LUG NUTS ON MY 2011 fORD Escape swelled up and had to be replaced because the caps broke off at a cost of$139.10

The contact owns a 2011 Ford Escape. The contact stated that after turning off the cruise control to reduce the speed from 65 MPH to 60 MPH, the contact depressed the brake pedal to adjust the speed and then depressed the accelerator pedal to readjust the cruise control however, the vehicle failed to accelerate as needed. The contact then coasted to the side of the road and shifted the vehicle into park(P) then to drive(D), reverse(R) and then neutral(N) while depressing the accelerator pedal however, the failure persisted. There were no warning lights illuminated. The contact called Roadside Assistance who was unable to identify the cause of the failure. The vehicle was towed to a certified mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 44,000.

The power steering failed. There was a recall of 2011 Ford Escapes made in Kansas City for this issue (electrical power steering failure), but only for certain VIN numbers. I believe this was issues in 2014. This vehicle was not included in those VIN numbers. How can they be sure that they selected all the correct VIN numbers. I have seen reports on the internet from other Ford Escape Owners that state they same issue. Should the recall be extend to all Ford Escapes from the Kansas City plane for the years that were included in the original recall. They car is having to be towed for repairs since it is not safe to drive. I did contact Ford prior to making this complaint. They are sticking to the VIN number restriction that they said was approved by the NHTSA.

The contact owns a 2011 Ford Escape. The contact stated while her daughter was driving 55 MPH, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The driver was able to exit the highway and park the vehicle. The driver was able to restart the vehicle and continue driving to her destination. The contact's husband was able to drive the vehicle to the residence while continuing to experience the failure. The contact took the vehicle to an independent mechanic and was informed of the power steering torque sensor, the electronic power steering assembly, and the rack and pinion assembly failure. The vehicle was not repaired due to parts being on backorder. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The failure mileage was unknown.

Back in June, I took my vehicle to have it checked out. When I accelerate, the SUV would feel like it was dragging something under the tires and riding very rough and bumpy, actually the vehicle was shaking while driving, then it would stop when I slow down. Even when I turn off the engine for a few hours and then drive it, its fine. No warning lights on dashboard. Fred Beans replaced spark plugs, changed filters, cleaned throttle body, oil change. Now it 's doing the same thing. If I am idle in park with AC on for a few minutes, it does it. Sometimes after I fill it with fuel, it does it. As far as I am know, they never checked the fuel pump. SUV shakes for about 2 minutes then stops. It feels as though I am getting a flat in all tires.

The contact owns a 2011 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer where it was diagnosed that the steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 128,700.

The electric power steering failed several times while driving. Have to turn off and on the get it working again. It fails without warning while driving. Informed dealer and they stated don’t worry about it that it is not on recall. It is very dangerous to drive and happens without warning. This vehicle needs a recall to be able to fix this serious dangerous situation. I have to drive with kids in the car. This is a serious hazard to me and others. Other cars of this type and year has had recalls to fix the very same problem. Thank you