2014 FORD ESCAPE Complaints

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. There was an abnormal knocking sound coming from the engine. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the engine rod had failed. The vehicle was not repaired. The contact stated that the failure persisted. The vehicle was taken back to the dealer and was diagnosed with coolant intrusion into the cylinders, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The failure recurred, and the contact parked the vehicle. The vehicle was no longer driven due to the safety concerns. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2014 Ford Escape. The contact stated that the back-up camera was intermittently inoperable. There were no warning lights illuminated. The contact stated that the failure was related to Dealer Bulletin: 20C19. The local dealer was contacted and confirmed there were no recalls associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 25,000.

Transmission failed around 81,000 miles resulting in a costly repair. Luckily I was not on a busy highway at the time so I was not in imminent danger.

leaking coolant and heat only blows hot when reving at consistent speed , and ac not blowing cold

The transmission failed on the highway. I put a lot of money in repairs on this vehicle since purchased in 2022 and stopped working in 2024. The vehicle has the defective 6f35 transmission. Paid almost 5k to repair the transmission alone. Ford has issued no recalls for thos claim but they knew it was defective.

the drivers seatbelt does not retract. The seatbelt is extended all the way loose in your lap. In an accident i don’t think it would work at all. Something is broken inside that doesn’t allow it to retract on its own at all.

The car has been in the shop on and off for two years because of coolant leaking but the coolant pressure test show no leaks. As of March 2025 the car was checked again and showed no pressure leaks. Over the course of time, The radiator was replaced and several other things have been attempted. We are at the point where we don’t want to put more money into the vehicle because we are afraid it is the classic coolant intrusion situation with this car. I have read many reports of this problem. I am only reporting on the most recent incident below. I do not have an invoice for the March, 2025 visit for coolant pressure test.

My wife was driving the car on the interstate, when suddenly a "TRANSMISSION FAULT SERVICE NOW" message was displayed on the screen. Immediately after the message, the vehicle lost power. She managed to limp the vehicle off the interstate to an access road, and eventually into a parking lot. We had the vehicle towed to a local transmission shop. The independent shop told us that the torque converter had failed, causing damage to the transmission. We paid to have the transmission replaced. Three or four days prior to this event, my wife had noticed that the engine seemed to be revving higher than normal when accelerating. There were no warning messages displayed at that time.

The contact owns a 2014 Ford Escape. The contact stated that the coolant temperature warning light was illuminated, and upon checking the coolant tank, the coolant level was low. The coolant reservoir was refilled; however, several days later the coolant level was low again. The contact stated that while driving 40 MPH, the engine started overheating, causing the engine to seize. The contact was forced to pull over onto the side of the road, and the vehicle was towed to a local independent mechanic and was inspected. The contact was notified of coolant intrusion into the engine and that the engine needed to be replaced. A local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.

The contact owns a 2014 Ford Escape. The contact stated that the engine was overheating and there was oil leaking from the top of the engine. There were no warning lights illuminated. The local dealer was contacted and scheduled an appointment, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.