2003 FORD ESCAPE Complaints

2003 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO WAITING FOR VEHICLE PARTS TO COME IN. *SMD

I AM WRITING ABOUT A RECALL FOR MY FORD ESCAPE. THIS RECALL INCLUDED THE FRONT CONTROL ARMS AND THE SUBFRAME. THEY WERE BEING RECALLED FOR CORROSION ON THE CONTROL ARMS AND IF SEPARATED FROM THE SUBFRAME IT COULD CAUSE SIGNIFICANT STEERING LOSS AND LOSS OF CONTROL OF THE CAR AND INCREASING CHANCE OF AN ACCIDENT. I TOOK MY CAR IN FOR THE RECALL FIX, THEY INSTALLED A REINFORCEMENT PART AND SENT ME ON MY WAY. AFTER THIS, SLOWLY, MY STEERING WHEEL STARTED BECOMING COCK-EYED. AFTER DRIVING IT LIKE THAT FOR A FEW DAYS,I NOTICED THAT AFTER I TAKE A LEFT TURN THE CAR WOULD JERK AS THE STEERING WHEEL STRAIGHTENED. I IMMEDIATELY CALLED THE FORD DEALER THAT FIXED THE RECALL, SINCE THE RECALL CLEARLY STATED THAT IT COULD LOSE STEERING CONTROL AND ASKED THEM TO LOOK AT IT AGAIN, THINKING THAT HE RECALL WAS NOT FIXED PROPERLY OR SOMETHING ELSE TO DO WITH THE RECALL IS FAILING. THEY LOOKED AT IT AND SAID THAT THE SUBFRAME IS CORRODED AND IT HAS NOTHING TO DO WITH THE RECALL. AND THAT IT WOULD COST 1800 DOLLARS TO FIX. I ASKED WHY IT WASN'T INCLUDED IN THE RECALL SINCE THE STEERING IS EFFECTED, THEY SAID THAT THE SUBFRAME WASN'T INCLUDED. I HAVE READ SEVERAL DOCUMENTS ABOUT THIS RECALL AND SEVERAL OF THEM STATE THAT THE SUBFRAME IS INCLUDED. SO I CALLED FORD CUSTOMER CARE, THEY STATED THAT THE RECALL ONLY INCLUDED THE SUBFRAME IF THE CONTROL ARM SEPARATED FROM IT BEFORE THE RECALL WAS FIXED NOT AFTER. I THINK THIS IS SO UNFAIR, SINCE CLEARLY THE SUBFRAME WAS CORRODED WHEN THEY DID THE RECALL FIX. THEY HAD TO HAVE SEEN THAT, JUST BECAUSE IT WASN'T SEPARATED AT THE TIME DOESN'T MEAN IT SHOULDN'T BE INCLUDED. ANYWAY, I ENDED UP TAKING IT TO MY OWN MECHANIC WHO CAN FIX IT FOR ALOT LESS, BUT IT IS STILL COSTING ME 1400 DOLLARS!! I CAN'T AFFORD IT, CAN SOMETHING BE DONE ABOUT THIS, I THINK IT SHOULD BE FIXED FOR FREE, AND THAT THE SUB FRAME SHOULD BE INCLUDED. PLEASE HELP, THANKS. RECALL 14S02. *TR

HI, I TOOK MY 2003 FORD ESCAPE INTO THE DEALERSHIP TO HAVE A RECALL FIXED AND SINCE THE REPAIR THE VEHICLE HAS GOTTEN WORSE, THE RECALL WAS FOR A STEERING STABILIZER AND MY STEERING HAS GOTTEN MORE WOBBLY....I HAVE EMAIL BOTH THE DEALERSHIP AND THE COMPANY AND SO FAR NOTHING AND THAT HAS BEEN SINCE THE BEGINNING OF JUNE. THANK YOU. *TR

THE ENCLOSED FORM WITH THE THINGS FIXED SHOULD HELP. I WAS TURNING AND THE WHEEL ALMOST FELL OFF. I WAS IN THE PARKING LOT SO NOTHING WAS HIT OR HURT. *TR

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE FRAME WAS RUSTED. THE CONTACT MENTIONED THAT SHE FELT HER VEHICLE WAS UNSAFE TO BE DRIVEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 56,000. UPDATED 9/19/14*CN UPDATED 2/20/2015 *JS

WHILE DRIVING TO AND FROM WORK, I HAVE USED MY SPEED CONTROL AT SPEEDS OF 75 TO 80 AND HAVE THE SPEED INCREASE WITH NO INPUT FROM ME. THE SPEEDS HAVE GOTTEN UP TO 90 BEFORE I COULD GET IT TO DISENGAGE AND THIS IS ONLY AFTER NUMEROUS HARD INPUTS ON BRAKE PEDAL AND THIS HAS HAPPENED SEVERAL TIMES, THIS PROBLEM IS AFTER I HAD THE REPAIR DONE PER RECALL12V-353. THE REPAIR WAS DONE ON 8/17/13, MILEAGE AT REPAIR WAS167,183. THIS VEHICLE DID NOT HAVE ANY PROBLEM WITH SPEED CONTROL BEFORE RECALL WORK WAS DONE. AS OF NOW 7/10/14 IT IS IN REPAIR SHOP TO INVESTIGATE THIS PROBLEM. APPR. 186890 MILES ON VEHICLE AT THIS TIME. *TR

TL* THE CONTACTS OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE CAUGHT ON FIRE FROM UNDER THE HOOD. A POLICE REPORT WAS FILED AND IT WAS STATED THAT THE FIRE STARTED NEAR THE ABS BRAKES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN NUMBER WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE AND CURRENT MILEAGE WAS 162,063.

MY ESCAPE IS PART OF THE HHTSA 14V-165 RECALL. FORD DEALER INSPECTED SUSPENSION/SUB FRAME AREA ON 6/11/2014 AND DETERMINED IT WAS BAD. HOLE SIZE WAS APPROX. 3INX6IN. SERVICE MAN SAID HE WAS ONLY AUTHORIZED TO PUT ON CROSS BRACE BUT ALSO SAID HE WOULD TALK TO REP ABOUT REPLACING SUB FRAME. HE AND I BOTH TOOK PICTURES. I DID NOT FEEL SAFE AFTER SEEING THE FLIMSY CROSS BRACE INSTALLED DUE TO THE FACT THAT WHERE IT BOLTS ON WAS WHERE A MAJORITY OF RUST IS. HE EVEN SAID HE WOULDN'T WANT TO BE DRIVING VEHICLE. AFTER 3 1/2 WEEKS STILL CAN NOT GET AN ANSWER IF THEY WILL REPLACE THE BAD PART. IF SUBFRAME BREAKS THE CROSS BRACE AREA WILL NOT BE STRONG ENOUGH TO SUPPORT THE WEIGHT OF VEHICLE. *JS

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE BRAKES FAILED AFTER THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL. THE STEERING WHEEL BEGAN PULLING TO THE RIGHT. THE VEHICLE CAME TO A COMPLETE STOP AFTER APPLYING FORCE TO THE BRAKE PEDAL. THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER A REMEDY. THE VEHICLE WAS DRIVEN TO A LOCAL MECHANIC, WHO DIAGNOSED THAT THE ABS ANTI-LOCK SYSTEM NEEDED TO BE REPLACED. THE REPAIRS WERE NOT COMPLETED ON THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WERE 127,000.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE SUBFRAME BECAME SEPARATED FROM THE PASSENGER SIDE WHEEL AREA AND ALSO BECAME BENT. THE POWER STEERING ASSIST ALSO FAILED, WHICH CAUSED THE VEHICLE TO VEER TO THE RIGHT AND SLIDE. THE VEHICLE WAS TOWED TO A DEALER, BUT THERE WAS NO DIAGNOSTIC TESTING PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,000.