2004 FORD ESCAPE Complaints
View complaints related to 2004 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2004 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 FORD ESCAPE- SAINT JOHNS, FL
THE WHOLE UNDERBODY IS RUSTING AWAY ESPECIALLY THE FRAME, COULDN'T EVEN GET REGULAR MAINTENCE DONE SINCE THE RUST SO BAD. WE ALWAYS WASHED THE UNDERBODY AFTER IT SNOWED AND THAT DIDN'T STOP THE RUST FROM EATING AWAY THE SUV. I SEE THERE IS A RECALL FOR MY YEAR BUT WHEN I DO A VIN CHECK IT SAYS NO RECALL OPEN FOR MY VEHICLE. I HAD TO GET A WINDOW PUT IN HAD 4 DIFFERENT COMPANIES COME OUT TILL I COULD GET SOME ONE WILLING TO PUT IT IN SINCE THEY WHERE SCARED OF THE PINCH WHEEL FROM BEING SO RUSTY. THE FRAME IS SO BAD YOU CAN SEE THROUGH IT, I SCARED IT GOING TO BREAK AND LEAVE ME STRANDED OR WORSE IN A CAR ACCIDENT!
Source: NHTSA WEB SITE -
2004 FORD ESCAPE- CANDLER, NC
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE SUBFRAME WAS RUSTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO ASHEVILLE FORD LOCATED AT (611 BREVARD RD ASHEVILLE NC 28806 828 253 2731) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER 14V165000 (STRUCTURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 180,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD ESCAPE- SMITHFIELD, RI
COLLEGE AGE DAUGHTER RECEIVED A CAR FROM GRANDPARENTS, 2004 FOR ESCAPE GARAGED ITS ENTIRE LIFE. RECEIVED AT 88,000 MILES. OVER THE PAST FEW DAYS, NOTICED A BANGING IN TRUNK AREA. REAR PASSENGER WHEEL WELL AND SHOCK TOWER MOUNTING AREA HAS RUSTED OUT AND THE SHOCK IS "FLOATING" IN PLACE. CAR CURRENTLY ONLY HAS 109,000 MILES ON IT! IF THIS IS SUCH A PROBLEM AS WE HAVE SEEN, THIS IS CLEARLY A MANUFACTURING DEFECT, AND SOMETHING THIS DETRIMENTAL SHOULD BE ISSUED A RECALL!!! CURRENTLY TRYING TO WEIGH OPTIONS AS THE REST OF THE VEHICLE RUNS GREAT, ENGINE IS STRONG, BUT THE COST TO REPAIR (IF WE CAN FIND SOMEONE WHO WILL) ALMOST EQUALS THE CURRENT VALUE OF THE CAR! NOW I HAVE A COMMUTING COLLEGE STUDENT WITH ONLY A PART TIME JOB WHO WILL NEED A CAR! SHAME ON YOU FORD FOR NOT STEPPING UP TO ACKNOWLEDGE THIS DEFECT! WE ARE ALSO LOOKING AT POTENTIAL LAWSUITS BECAUSE AS MENTIONED THIS CAR WAS PREVIOUSLY ENCLOSED AND STORED IN A GARAGE ALL ITS LIFE AND WAS ONLY DRIVEN BY HER GRANDMOTHER TO RUN OUT TO LOCAL STORES, ETC. SHAME!
Source: NHTSA WEB SITE -
2004 FORD ESCAPE- PEKIN, IL
JUST BOUGHT MY 2004 FORD ESCAPE K FRAME FRONT PASSENGER LOWER CONTROL ARM MOUNT RUSTED OUT EXACTLY THE WAY IT IS DESCRIBED IN RECALL CODE 14S02 AND MY CAR VIN IS NOT ON THE RECALL LIST FOR LOWER CONTROL ARM
Source: NHTSA WEB SITE -
2004 FORD ESCAPE- NORTH CHESTERFIELD, VA
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STARTED TO VEER TO THE RIGHT AND THE FRONT PASSENGER WHEEL STARTED TO MAKE A LOUD NOISE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE PASSENGER SIDE LOWER CONTROL ARM HOUSING WAS SEVERELY CORRODED AND THE FRONT DRIVER'S SIDE LOWER CONTROL ARM WAS BEGINNING TO FAIL. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 FORD ESCAPE- BOSTON, MA
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. AN INDEPENDENT MECHANIC STATED THAT THE LOWER CONTROL ARM WAS RUSTED THROUGH ON THE FRONT PASSENGER SIDE WHEEL. THE MECHANIC ALSO STATED THAT A USED SUBFRAME WOULD BE NEEDED TO REPAIR THE VEHICLE. THE CONTACT CALLED JACK MADDEN FORD (825 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062, (781) 762-4200) AND WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND ADVISED HER TO CALL NHTSA. THE FAILURE MILEAGE WAS 133,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD ESCAPE- MINNEAPOLIS, MN
AS WITH ALL OTHER POSTINGS THE REAR PASSENGER WHEEL WELL HAS COMPLETELY RUSTED OUT.AND THE CAR STARTED MAKING VERY LOUD CLUNKING NOISES. I DO NOT KNOW THE EXACT MOMENT THE WHEEL WELL COMPLETELY DEGRADED. THE REPAIR SHOP SAID IT IS NOT REPAIRABLE. SO WE ARE JUST NOW OUT A CAR. I JUST SPENT WAY TOO LONG CHATTING WITH SOMEONE FROM FORD WHO GAVE ME A POSTAL ADDRESS TO SEND A COMPLAINT TO. I THINK EVERYONE WHO HAS HAD THE ISSUE SHOULD SEND A COMPLAINT. MAIL: FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER, P.O. BOX 6248, DEARBORN, MI 48126, I AM ALSO CONSIDERING HIRING A LAWYER. I THINK THIS IS JUST WRONG. MY SON IS A COLLEGE STUDENT AND LEFT WITHOUT A CAR WHEN THIS IS OBVIOUSLY AN INFERIOR PRODUCT AND I CAN NOT BELIEVE THIS IS THE SERVICE THAT FORD WANTS TO PROVIDE. IF YOU WOULD LIKE TO BE A PART OF THE LAWSUIT PLEASE CONTACT ME AT [XXX]. THIS IS INSANE THAT THEY HAVE ADMITTED THE ISSUE, RECALLED THE FRONT END, CAME UP WITH AN INFERIOR SOLUTION AND NOW ARE GOING TO JUST SAY THERE IS NO RECALL. THIS IS A DANGEROUS ISSUE. THEY AT THE VERY LEAST SHOULD BUY PEOPLES ESCAPES FOR THE VALUE THEY WOULD BE WORTH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Source: NHTSA WEB SITE -
2004 FORD ESCAPE- BURKE, VA
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 65 MPH ON THE HIGHWAY, THE REAR DRIVE AXLE FRACTURED CAUSING THE REAR DRIVERS SIDE WHEEL TO DETACH. AS A RESULT, THE VEHICLE SPUN OUT OF CONTROL AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS UNABLE TO BE DRIVEN. A POLICE OFFICER ASSISTED WITH MOVING THE VEHICLE OFF THE ROAD AND TOWING THE VEHICLE TO A FACILITY. AN APPOINTMENT WAS MADE WITH QUICK LANE AT APPLE FORD LINCOLN (8800 STANFORD BLVD, COLUMBIA, MD 21045, (410) 290-1100) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD ESCAPE- SAGINAW, MI
VEHICLE WAS U ABLE TO CONTROL,CONSTANT ISSUES WITH TRANSMISSION AND IDLE KEPT GETTING STUCK,SPEED UP ON ITS OWN AND WAS UNABLE STOP WITHOUT THROWING CAR IN PARK WHILE DRIVING
Source: NHTSA WEB SITE -
2004 FORD ESCAPE- SAINT LOUIS, MO
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED BOMMARITO FORD (675 DUNN RD, HAZELWOOD, MO 63042, (314) 895-0600) AND WAS INFORMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Source: NHTSA WEB SITE