2015 FORD ESCAPE Complaints

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over-prevention camera failed to display an image behind the vehicle. The message informing the contact that the back-over-prevention camera was unavailable was displayed. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure occurred at approximately 66,000.

Ford has yet to provide a remedy to this recall nearly a year after being notified. NHTSA: #25V695 Recall: #25SA9 REAR VIEW CAMERA INSPECTION

The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a distorted, intermittent, or blank image. The contact associated the failure with NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown.

At least once per day the back up camera goes black. While I am in the act of backing up or starting to back up. This has been happening for over 3 years. No one believed me at the dealership for years. Now there is a recall finally recognizing the issue and Ford can not fix it. I am left dealing with this. Also electrical issues with the car doors not opening with code or key fob, back windshield washer blades going off unexpectedly and they would not stop until I shut the entire car down.

"While driving down a steep mountain hill, my 2015 Ford Escape suffered a sudden and complete loss of electric power steering assist without any advance warning... We came within inches of a catastrophic collision and almost crashed directly into a utility pole." I'm absolutely terrified & Now going to cost a fortune. No injury, Just wife Panic attack.

The contact owns a 2015 Ford Escape. The contact stated that while his wife was attempting to reverse the vehicle, the vehicle reversed into her in-law's vehicle after the rear-view camera glitched. Neither the independent mechanic nor the dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the remedy was not yet available. The failure mileage was 165,119.

Engine cylinder head. Coolant is leaking into the engine cylinder(s) (coolant intrusion). Vehicle is available for inspection upon request. I was driving to DCA and while on [XXX] on the highway my engine totally overheated requiring I drift into an isolated parking area near east potomac park. I checked and the coolant had totally run dry. Upon ubering to get more coolant and waiting for the engine to cool down, I topped it off and took it to the mechanic. They informed me on a KNOWN Ford 2015 Escape SE Ecoboost issue where the Ecoboost allows coolant intrusion. This is similar to: Safety Recall 17S09 on the 2014 model but instead of oil leakage, it is coolant related. I received a single warning of engine overheating and within 5 seconds the temperature gauge shot up to max and multiple alerts began. I had under 30 seconds to cross multiple lanes and get to a parking spot before catastrophic failure. Since then, I have been able to continue driving by keeping coolant levels extremely high, but it is a significant cost to repair (full engine replacement required) due to the design of the Ecoboost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

theres an electrical problem concern the tcu my doors are locking and unlocking and the car is indicating ive had several accidents and i havent the radio is coming on automaticlly and the lights flicker and the horn turning signals and lights flicker and wont turn off unlesss i hit the key fob button im trying nto to get my groceries stolen or my vehicle tampered with and its hard if the components arnt working i dont care about the cause i just need a safe vehicle i dont have money to waiste i am trying to find a job and i cant afford the labor for a malware attack

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera displayed an upside-down image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera failed to display an image. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.