2004 FORD ESCAPE Complaints

DRIVING AND SOUNDS LIKE A SQUARE BOWLING BALL IS ROLLING AROUND IN BACK. LOOK TO FIND A RUSTY MESS FROM SHOCK MOUNT GOING THROUGH WHEEL WELL. ASKED AROUND AND SEEMS TO BE COMMON PROBLEM. THANK GOODNESS I WASN'T FAR FROM HOME. VERY DANGEROUS, WHY IS THIS NOT RECALLED YET! *TR

ON THREE PREVIOUS OCCASIONS THROTTLE STUCK ON HIGH WHEN STOPPED OR IN PARK WHILE PARKING VEHICLE. AFTER GOOGLING INFORMATION ON POSSIBLE CAUSES I FOUND A COMPLAINTS ALREADY FILED WITH THIS ISSUE. FORD ACKNOWLEDGED RECALL NUMBER 12S37. WHEN I CONTACTED MY LOCAL FORD DEALER SATURDAY MORNING 11/15/2014 WITH THIS NUMBER THEY WHERE UNAWARE,AND FOUND NO REFERENCE THIS ISSUE. PLEASE ASSIST. *TR

THE AIRBAG LIGHT ON THE DASH BOARD FLASHES AS IT'S SUPPOSED TO AND THEN REMAINS ILLUMINATED. THIS DEFECT WAS PRESENT AND KNOWN ABOUT LONG BEFORE THE 2013 MODEL RECALL. INCLUDE EARLIER YEAR ESCAPES IN THE AIRBAG RECALL--WE ARE STILL DRIVING THEM. *TR

WE RECENTLY TOOK OUR 2004 FORD ESCAPE TO GET IT LOOKED AT BECAUSE EVERY TIME WE HIT A BUMP THERE WAS A LOUD THUD SOUND IN THE BACK RIGHT. WE FOUND OUT THAT THE REAR RIGHT WHEEL WELL OF OUR 2004 FORD ESCAPE IS COMPLETELY RUSTED OUT. THE CORROSION HAS CAUSED A MAJOR SUSPENSION PROBLEM AND IT'S BEEN DEEMED UNDRIVABLE. WHAT'S WORSE IS THAT NO MECHANIC OR BODY SHOP WILL ATTEMPT TO FIX THE ISSUE BECAUSE IT WOULD BE CONSIDERED A LIABILITY ISSUE IF ANYTHING WERE TO HAPPEN THEY WOULD BE AT FAULT. THE REST OF THE VEHICLE IS IN PERFECT CONDITION, BUT BECAUSE OF ONE AWFUL DEFECT ALL WE CAN DO IS SELL IT FOR PARTS. *TR

NOTICED A BURNING RUBBER SMELL. FOUND THAT REAR SHOCK TOWER HAD RUSTED THROUGH AND SHOCK WAS RUBBING ON TIRE. *TR

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A CLUNKING SOUND NEAR THE REAR PASSENGER SIDE OF THE VEHICLE. THE DEALER STATED THAT THE WHEEL WELL WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

THE RIGHTSIDE OF MY WHEELWELL WAS ROTTED OUT ALONG WITH THE FLOOR AROUND IT THAT HELD THE WHEEL WELL THE SHOCK NEEDED TO BE REPLACED AS WELL. WHEN I WENT TO THE DEALERSHIP TO GET THE WHEEL WELL THEY TOLD ME THIS WAS A WELL KNOWN PART TO BE REPLACED. SO I ASKED WHY WAS IT NOT A RECALL ON IT NO ANSWER COULD HE GIVE ME. I WAS GETTING A BURNING SMELL FROM MY EXHAUST (MUFFLER FUMES) AS I DROVE HOME MANY TIMES I FELT MYSELF GETTING SLEEPY AS I DROVE ON TO GET TO MY DESTINATION I PRAYED TOGET SAFELY THERE LITTLE DID I KNOW I WAS GETTING FUMES IN MY CAR THAT CAUSED THIS. I HAVE DRIVEN WITH MY YOUNG GRANDCHILDREN IN THIS DANGEROUS CONDITION IN THIS CAR MY QUESTION IS IF THE FORD DEALERSHIP KNEW OF THIS TO BE A WELL KNOWN PROBLEM WHY DID THEY NOT RECALL IT I ONLY THANK THE LORD THAT IT DID NOT KILL ME OR MY GRANDCHILDREN. ALSO IT PAST INSPECTION A YEAR AGO HOW COULD THEY HAVE NOT SEEN WHAT WAS HAPPENING IN THIS AREA. I DO HAVE PICTURES OF IT AND IT WAS EVEN WORST THEN THE PICTURES I HAVE SEEN ONLINE PROOF ONE MORE TIME THAT GOD IS ALWAYS ON YOURSIDE IF YOU BELIEVE EVERYONE ELSE PLEASE CHECK YOUR WHEEL WELL GOD BLESS! *TR

LOUD RATTLE THEN GRINDING NOISE. WHEN I PULLED OVER I HAD TO REMOVE THE SHOCK MOUNT WHICH WAS JAMMED BETWEEN THE CAR AND MY TIRE. THE SHOCK HAS NOW POPPED THROUGH THE PLASTIC. THIS IS MY ONLY FORM OF TRANSPORTATION AND THE DEALER SAID THERE WAS NO RECALL. THE OTHER SIDE IS RUSTED OUT AS WELL. IN ADDITION, WHEN DAMP OUT, THE #5 PLUG IS MISSING CAUSING DAMAGE TO THE CONVERTER. TOTAL ESTIMATED TUNE UP REPAIR CLOSE TO $400. DURING THE PAST YEAR TYROD, BRAKES & ROTORS, WHEEL BEARING, BRAKE HOSES, POWER STEERING, RADIO STAYS ON WHEN CAR IS SHUT OFF UNLESS FUSE IS PULLED. FUEL PUMP WAS REPLACED AT 70000 IN 2011. HAVE TO TAKE THE LOSS. FORD SHOULD REFUND FOR THIS DEFECT. THE MOUND IS NOT RUSTED, JUST THE WHEEL WELLS IT IS ATTACHED TO. *TR

VEHICLE BROUGHT INTO REPAIR SHOP AND FOUND THAT THE ENGINE CRADLE AND WAS ROTTED CONSIDERABLY. A RECALL NOTICE ON THIS PROBLEM WAS SENT TO THE CUSTOMER AND CUSTOMER TOOK INTO BRIGHT FORD, INC FOR THE RECALL. REPAIR WAS DONE SEVERAL MONTHS LATER AND RETURNED TO CUSTOMER MAY 16, 2004. THREE MONTHS LATER WE AGAIN HAVE THIS VEHICLE IN THE SHOP AND UPON INSPECTION THE LOWER CONTROL ARM BRACKET ROTTED OFF OF THE CRADLE AND CAUSED THE LOWER CONTROL ARM TO BE ONLY MOUNTED BY THE REAR BOLT. THIS CAR IS CONSIDERED A HAZARD TO DRIVE DUE TO THE RIGHT FRONT TIRE MOVEMENT NOT BEING CONTROLLED BY STEERING. BRIGHTON FORD ON THEIR INVOICE #19744, FOUND THE FRONT SUB FRMAE RUSTING THROUGH ON RIGHT HAND SIDE. SENT QUOTE FOR NEW SUB-FRAME AND WERE DENIED AND THEY WERE TOLD TO PUT THIS CROSS BRACE ON THE VEHICLE. THIS REPAIR IS NOT IN LINE WITH THE REPAIRS THAT WERE NEEDED. THE VEHICLE CANNOT BE DRIVEN AT THIS TIME AND BRIGHTON FORD SAYS IT IS YOUR RESPONSIBILITY TO DETERMINE REPAIR. THIS WAS NOT A SAFE REPAIR AND KNOWINGLY TOLD CUSTOMER THAT IT WAS REPAIRED. *TR

VEHICLE BROUGHT INTO REPAIR SHOP AND FOUND THAT THE ENGINE CRADLE AND WAS ROTTED CONSIDERABLY. A RECALL NOTICE ON THIS PROBLEM WAS SENT TO THE CUSTOMER AND CUSTOMER TOOK INTO BRIGHT FORD, INC FOR THE RECALL. REPAIR WAS DONE SEVERAL MONTHS LATER AND RETURNED TO CUSTOMER MAY 16, 2004. THREE MONTHS LATER WE AGAIN HAVE THIS VEHICLE IN THE SHOP AND UPON INSPECTION THE LOWER CONTROL ARM BRACKET ROTTED OFF OF THE CRADLE AND CAUSED THE LOWER CONTROL ARM TO BE ONLY MOUNTED BY THE REAR BOLT. THIS CAR IS CONSIDERED A HAZARD TO DRIVE DUE TO THE RIGHT FRONT TIRE MOVEMENT NOT BEING CONTROLLED BY STEERING. BRIGHTON FORD ON THEIR INVOICE #19744, FOUND THE FRONT SUB FRAME RUSTING THROUGH ON RIGHT HAND SIDE. SENT QUOTE FOR NEW SUB-FRAME AND WERE DENIED AND THEY WERE TOLD TO PUT THIS CROSS BRACE ON THE VEHICLE. THIS REPAIR IS NOT IN LINE WITH THE REPAIRS THAT WERE NEEDED. THE VEHICLE CANNOT BE DRIVEN AT THIS TIME AND BRIGHTON FORD SAYS IT IS YOUR RESPONSIBILITY TO DETERMINE REPAIR. THIS WAS NOT A SAFE REPAIR AND KNOWINGLY TOLD CUSTOMER THAT IT WAS REPAIRED. *TR