2014 FORD ESCAPE Complaints

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the contact became aware of white smoke coming from the engine compartment. The vehicle was driven to the residence. The vehicle was later taken to an independent mechanic where it was diagnosed with a coolant leak from the radiator hose. The contact was informed that the radiator hose needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the coolant reservoir was being refilled every other day for several years. The manufacturer was made aware of the failure but provided no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 141,000.

The contact owns a 2014 Ford Escape. The contact stated that after coming to a complete stop, while the vehicle was idling, the vehicle was vibrating abnormally. No warning lights were illuminated. The contact stated the transmission was jerking abnormally while shifting gears. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000. The VIN was not available.

The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 40 MPH, the vehicle was shaking and vibrating abnormally. The contact stated that the check engine warning light was illuminated with the message "Pull Over Engine Overheating" displayed. The contact had taken the vehicle to a local dealer who was not able to duplicate the failure. The vehicle was not repaired. The contact stated that the failure had reoccurred and had taken the vehicle to an independent mechanic who diagnosed the vehicle and informed the contact that the engine needed to be replaced due to coolant intrusion into the engine block. The vehicle was not repaired. The contact stated that prior to the engine failure the transmission failed. The contact was informed that the transmission needed to be replaced. The manufacturer was informed of the failure. The failure mileage was approximately 220,000.

The contact owns a 2014 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal amount of smoke coming out of the exhaust pipes. The contact stated that the check engine warning light remained illuminated. The vehicle was taken to a local independent mechanic to be diagnosed and the contact was informed that there was coolant leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The contact related to NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING); to the cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 121,656.

while driving on a busy road, the vehicle went into LIMP mode and would not move forward, the coolant was below the sensor and the vehicle said it would over heat, the block leaks coolant into the engine cylinder and there is no fix for this but to replace entire engine as per dealer. I was almost hit from the rear from traffic. the car had to be pushed into our driveway via a police car bump guard. the dealer could not find where the coolant was going too.

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle hesitated to accelerate while depressing the accelerator pedal. The check engine warning light illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the cylinder head was cracked, the spark plugs were seized, and there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.

The contact owns a 2014 Ford Escape. The contact stated while his daughter was driving approximately 50-55 MPH, the message "Engine Failure" was displayed intermittently. The driver continued driving to a safe location. The contact stated upon noticing smoke coming from underneath the hood, the driver pulled to the side of the road and opened the hood. The contact stated that the driver saw flames on the ignition coils, behind the engine compartment, and on the firewall. The contact's daughter picked up snow and was able to extinguish the fire with snow. The fire department was contacted and arrived at the scene, but no further action was required. The contact's daughter did not sustain any injuries. No police report was filed. The vehicle was towed to Pep Boys, who referred the contact to the dealer and to an independent mechanic. The vehicle was towed to the residence. An independent mechanic was contacted and informed the contact that the failure could be related to NHTSA Campaign Number: 17V209000( Engine and Engine Coolant). The contact became aware that the VIN was included in the recall. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 160,000.

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, there was an electrical buzzing sound coming from the steering column while turning the steering wheel in either direction. The contact stated that later while driving approximately 10 MPH, the message "Power Steering Off" was displayed and the steering wheel became difficult to turn, causing the vehicle to drive into the opposite lane while oncoming traffic was approaching. The vehicle was later examined by an independent mechanic who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was contacted regarding the failure. The failure mileage was 154,000.

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the coolant temperature warning light illuminated. Additionally, an abnormal coolant odor was detected coming from the exhaust pipe. The contact added coolant to the reservoir, but the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 91,000.

Engine has antifreeze leak. (white smoke and bad smell noticed in [XXX] On August 9th, Ford Motor stated that I need a new engine due to antifreeze leak. $9,999.00 is what they quoted me for a new engine. The car has sat for months since August. I do not have $9,999.00 for a new engine. Per other recall information on the same type of vehicle and engine. The engine could catch on fire. Yes, diagnosed and confirmed by Ford Motor Auto Ranch, Ontario Oregon on 8/9/2024. No, the vehicle has not been inspected by police or insurance. No, there has not been any warning lamps or messages. Any and all help is very welcome. I do not have the money for a new engine and have to rend a car for my medical appointments. I now get a ride to my job daily. Please help me, thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)