2002 FORD ESCAPE Complaints

View complaints related to 2002 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 980 complaints submitted for the 2002 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD ESCAPE
    - OSHKOSH, WI

    ON TWO SEPARATE OCCASIONS, THE REAR WINDOW EXPLODED WHILE PARKED UNATTENDED IN A PARKING LOT. THE REAR WINDOW DEFROSTER HAD BEEN ON PRIOR TO INCIDENT. SECURITY CAMERAS REVEAL THEE WAS NO HUMAN TAMPERING PRIOR TO EXPLOSION.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2002 FORD ESCAPE
    - BAYONNE, NJ

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE LINK FOR THE GEAR SHIFTER FAILED AND THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE WAS TOWED TO A MECHANIC, WHO STATED THAT THE LINK FOR THE GEAR SHIFTER WAS RUSTED AND BECAME FRACTURED. THE FAILURE CAUSED THE TRANSMISSION TO BECOME UNRESPONSIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 100,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - CHICAGO, IL

    2002 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE HAS ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE ACCELERATOR PEDAL BECAME STUCK AND BURNED OUT THE CATALYTIC CONVERTER, AND THE INTAKE VALVES CRACKED AS WELL.

    Source: CONSUMER LETTER
  • 2002 FORD ESCAPE
    - MARION, NC

    TO START OFF THE IDLE CONTROL VALVE NEEDED TO BE REPLACED BECAUSE WHEN YOU PUSH THE CLUTCH IN IT DIES AND YOU LOOSE ALL POWER , ANOTHER IS THE BUSHING IN THE CONTROL ARM SLIPPED OUT OF THE ARM MOUNT SO I HAD TO REPLACE IT AND ANOTHER THAT JUST HAPPENED IS THE GAS TANK STRAP AND SUPPORT PAN BROKE AND PLASTIC GAS TANK HIT THE GROUND ON ONE END AND THE OTHER IS GRINDING ON THE DRIVE SHAFT. AND THE FORD DEALERSHIP WONT FIX ANYTHING CAUSE IT AIN'T CONSIDERED POWERTRAIN. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - AKRON, NY

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND HEARD AN ABNORMAL NOISE OUTSIDE OF THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE SUB FRAME WAS COMPLETELY RUSTED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 5/7/13 *CN UPDATED 05/28/2013 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - DAYTON, TN

    MY 2002 ESCAPE WAS SERVICED FOR A RECALL ISSUED A FEW YEARS BACK. THE WIRING HARNESS ON THE ABS BRAKE SYSTEM. WHEN WE TOOK IT IN TO HAVE THE RECALL REPAIRED THE DEALER SAID THE ABS MODULE WAS BAD- $900 TO FIX IT!! THEY SAY IT IS NOT RELATED BECAUSE IT DIDN'T CATCH FIRE OR BURN UP/MELT THE WIRING HARNESS?? I HAVE TO WAIT FOR PARTS TO MELT OR CATCH FIRE BEFORE THEY WILL FIX THE PART IT PLUGS INTO?? EVERY VEHICLE WE HAVE PURCHASED NOW IN THE LAST 20 YEARS HAS BEEN A FORD. WE PAID OFF BOTH OUR FORDS AND WERE READY TO PURCHASE AND HAND DOWN THE ESCAPE TO MY 16 Y/O DAUGHTER.IT IS NOT SAFE! MORE THAN 4 RECALLS ALL SAFETY RELATED ON THIS VEHICLE. OUR F150 GOES IN FOR A FEW RECALLS AND SPARK PLUGS- A WHOPPING $500 TO CHANGE SPARK PLUGS BECAUSE OF THE DESIGN OF THE ENGINE AND AN EXTRA HOUR OF LABOR FOR EACH ONE THAT BREAKS OFF...LOVELY! AT THE MERCY OF FORD AND ONCE AGAIN, TOTAL DISSATISFACTION AND DISAPPOINTMENT. NOW THEY COULD CARE LESS WHO GETS HURT,I'M NOT GOING TO RISK MY DAUGHTERS LIFE OR ANYONE'S FOR THAT MATTER. FORD SHOULD TAKE CARE OF THIS. ALSO, IT SAYS 'MODIFIED ABS SYSTEM' IN RECALL WITH MASTER CYLINDER CAP (NOT EVEN REPAIRED SEE BELOW)NOW THEY WANT TO CHARGE IS $900 TO REPAIR. SOMEONE OR MANY WILL END UP INJURED OR WORSE! MY 2002 ESCAPE WAS SERVICED FOR A RECALL ISSUED A FEW YEARS BACK. THE WIRING HARNESS ON THE ABS BRAKE SYSTEM (NOT GOOD) WHEN WE TOOK IT IN TO HAVE THE RECALL REPAIRED THE DEALER SAID THE ABS MODULE WAS BAD- $900 TO FIX IT!! THEY SAY IT IS NOT RELATED BECAUSE IT DIDN'T CATCH FIRE OR BURN UP/MELT THE WIRING HARNESS?? MORE THAN 4 RECALLS ALL SAFETY RELATED ON THIS VEHICLE THE NEWEST BRAKE SYSTEM RECALL IS THE MASTER CYLINDER FLUID CAP (DIDN'T EVEN KNOW ABOUT THIS ONE AND IT WAS NOT FIXED AND MY FLUID IS LEAKING ALL OVER THE PLACE. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - STRATFORD, CT

    I HAVE HAD MY 2002 FORD ESCAPE SINCE JUNE 2002. I BOUGHT IT BRAND NEW AND I HAVE NEVER HAD ANY PROBLEMS WITH MY AIRBAGS BEFORE AND HAVE NEVER BEEN IN ANY ACCIDENTS THAT WOULD CAUSE THE AIRBAGS TO DEPLOY. ALL OF A SUDDEN IN EARLY JANUARY 2013, I STARTED TO NOTICE MY CHECK AIRBAG LIGHT ON MY DASHBOARD ILLUMINATE. I THOUGHT THIS WAS ODD SINCE IT HAD NEVER DONE SO BEFORE AND I HAD NEVER BEEN IN ANY ACCIDENTS SO I DIDN'T REALLY THINK ANYTHING OF IT AND THOUGHT THE LIGHT WOULD JUST GO OFF. THE LIGHT CONTINUED TO GO ON AND SO I FINALLY BROUGHT IT TO THE DEALERSHIP ON FEBRUARY 15, 2003. THE DEALERSHIP PERFORMED A DIAGNOSTIC TEST ON THE AIRBAG SYSTEM ONLY TO FIND OUT THAT BOTH OF THE PRE-TENSIONER CONNECTORS THAT CLIP TO THE WIRE HARNESS THAT MAKES THE AIRBAG SYSTEM WORK HAD HIGH RESISTANCE AND NEEDED TO BE REPLACED. WITHOUT A FIX, THE AIRBAG SYSTEM NO LONGER WORKED. THEY CLAIMED THAT OVER TIME WITH THE WEAR AND TEAR OF THE VEHICLE, THIS WILL HAPPEN AND THE CLIPS WILL NO LONGER CLIP AS THEY SAID. I FIND THAT HARD TO BELIEVE THAT A MAJOR SAFETY FEATURE OF A VEHICLE SUCH AS AIRBAGS WOULD ALL OF A SUDDEN STOP WORKING CREATING A POTENTIALLY HAZARDOUS SITUATION IF THERE WAS AN ACCIDENT AND THE AIRBAGS DID NOT DEPLOY. I JUST WANTED TO SHARE MY STORY WITH YOU IN CASE THERE HAVE BEEN OTHER SIMILAR SITUATIONS WITH THIS MAKE AND MODEL OF VEHICLE THAT MIGHT WARRANT A MODEL RECALL IN THE FUTURE. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - TRAVERSE CITY, MI

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL AT 40 MPH AND ATTEMPTING TO APPLY THE BRAKES, THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOOR BOARD. THE CONTACT MENTIONED THAT IN ORDER TO STOP THE VEHICLE HE HAD TO DOWN SHIFT AND ENGAGE THE EMERGENCY BRAKE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 176,000. UPDATED 3/14/13 *CN THE CONSUMER STATED BOTH FRONT BRAKE HOSES FAILED AT THE SAME TIME. UPDATED 03/21/13

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - ZANESVILLE, OH

    TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE MADE A CLUNKING NOISE. AFTER INSPECTING THE VEHICLE, SHE NOTICED THAT THE FRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 93,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - ARVIN, CA

    I WAS DRIVING DOWN A SMALL HILL AND HAD A BLOW OUT THE BRAKES DID NOT STOP THE CAR LOST CONTROL AND ROLLED OVER THE SIDE OF THE HILL.

    Source: NHTSA WEB SITE